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Dyno-Rod - East Scotland Reviews 

768
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB


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Rated 5 out of 5 stars

Brilliant job done today on my blocked waste pipe from the dishwasher to outside drain. Fast , efficient service, the engineer that came out was prompt , amazing at his job. Dishwasher now back to wor... See more

Company replied

Rated 5 out of 5 stars

Engineer Kevin arrived on time. He was pleasant, courteous and very knowledgeable. Did the job and explained to me what he had done to rectify the blocked rainwater pipe. Told me of a 90 day guara... See more

Company replied

Rated 5 out of 5 stars

Had a really insane blockage, contacted loads of plumbers and no one could do it, or even answered the phone in some cases. But these guys managed to clear it, they put in a lot of effect and time and... See more

Company replied

Rated 4 out of 5 stars

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

8,574 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Attended to the blockage on the same day as I called.
Good communication

Alan went out of his way to fix the issue and offer advice .
Very happy with service.

October 15, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

RReid,

We're delighted that we could address the blockage promptly and that you were pleased with the clear communication. We appreciate your kind words regarding the service provided and the helpful advice.

Best wishes
Andy
Dyno-Rod

Rated 5 out of 5 stars

Liam and Bryan from Dyno-rod came to…

Liam and Bryan from Dyno-rod came to the house at short notice, found and cleared the blockage quickly.

They explained clearly what they would do to sort the problem and waited to ensure all appliances were running well and draining.

In addition to ensuring the external pipes were sealed and restored.

A brilliant team, great guys, friendly and a pleasure to have at the house.

Thank you Liam & Bryan

October 14, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

christine,

We're happy to hear that the team resolved the blockage quickly and efficiently. We appreciate your kind words and are so glad you had a positive experience. Thank you for your feedback!

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Drain pipe repsir

Very professional job carried out. Thanks guys (Liam and Bryan), was worried about how extensive the repair was going to be, reassured that work completed satisfactorily.

October 14, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Andrew,

We're happy to hear that the work was completed to your satisfaction! We appreciate your positive feedback and are glad we could reassure you during the repair process.

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Excellent communication before and…

Excellent communication before and during visit. Helpful and efficient.

October 14, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Allan MacDonald,

We appreciate you taking the time to share your feedback. We are happy to hear that our communication was helpful and efficient for you.

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Great service!

From my call to Dyno to the problem being fixed was just perfect. Liam carried out the work with courtesy and care, kept us updated as he was working. First class service from Liam and also Amanda who took my call.

October 11, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mrs Morinda Watson,

We appreciate you taking the time to share your positive experience. We're happy to hear that the service provided was perfect and carried out with courtesy and care. We will pass on your kind words.

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Very prompt service and Liam was very…

Very prompt service and Liam was very helpful in explaining everything to me

October 10, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

IB,

We appreciate you sharing your feedback. We are very happy to know that you received prompt service and helpful explanations.

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Kevin

Kevin, called ahead to let me know he was on his way. Worked methodically and worked out the problem & solution.

Polite and diligent, and got us up and running. Many thanks

October 7, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Jamie Miller,

We appreciate you sharing your experience! We're happy to hear that the engineer was polite and diligent, identified the problem, and got you up and running.

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Peter was great and so efficient

Peter was great and so efficient! Drains cleared and were full of pine needles…
Thank you Peter.

October 7, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Karen,

We're happy to hear that the drain clearing service was efficient and effective! We appreciate you taking the time to share your positive experience.

Best wishes,
Andy
Dyno-Rod

Rated 5 out of 5 stars

Responsive

Responsive, good communication, thoroughly professional on site and most importantly solved the problem quickly.

October 5, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

customer,

We appreciate you sharing your feedback! We're happy to hear that you were pleased with our responsiveness, communication, and the professional service that quickly resolved the issue.

Best wishes,
Andy

Rated 5 out of 5 stars

Excellent service

Excellent service. Liam & Bryan were so helpful. They spent time finding out the reason for the problem, then spent a couple of hours in the pouring rain to fix it. They didn’t complain once. I have no complaints either - they were both great. Thank you!

October 3, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Jill,

We appreciate you taking the time to share your experience. We're happy to hear that our team was so helpful and dedicated to resolving the issue, even in challenging conditions. Thank you!

Best wishes,
Andy

Rated 5 out of 5 stars

Fantastic, quick response and quick resolution of problem

Had stubbornly non -draining kitchen sink which affected washing machine drainage, so couldn't use it, and my boiler function.Phoned Dyno-Rod (lovely, helpful lady 'Amanda' on 'phone) Dave came out and rodded the pipes (previously recommended to have cut and capped by my plumber by Dyno-Rod) and hauled out load of gunk. Everything now working great but Dave said if any problems, to get back in touch.Very reasonable rates. Cannot recommend highly enough! Would definitely use again.

September 30, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

J. Cunningham,

We're happy to hear that we resolved your drainage issues and restored your washing machine and boiler function. We appreciate your kind words about our service and reasonable rates. We're grateful for your recommendation and are here to help if needed.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Kevin was brilliant

Kevin was brilliant, he sorted the blockage and cleaned everything up before he left. Excellent service. Can't thank Kevin enough!

September 30, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

CT,

We appreciate you taking the time to leave us this great review. We're happy to hear that our engineer provided excellent service and resolved the issue effectively.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Liam & Bryan are a real credit to the…

Liam & Bryan are a real credit to the company. Friendly, knowledgeable and respectful. They effeciantly tackled the the mysterious problem with enthusiasm and care. Great stuff.

September 26, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Susan,

We're happy to hear that our team members were friendly, knowledgeable, and respectful while efficiently resolving the issue. We appreciate your positive feedback and are glad you enjoyed the experience.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

A reassuring exper

Stuart was meticulous and helpful. He readily identified the problem with our toilet seal having carried out initial work to exclude other issues and set up a visit from the plumber. Knowledgeable and a good ambassador for Dyno-Rod.

September 26, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Timothy,

We appreciate you sharing your positive experience. We're happy to hear that the engineer was meticulous, helpful, and knowledgeable in identifying the toilet issue and arranging the plumber visit. Thank you for the feedback.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

The guy Alex McKay was very…

The guy Alex McKay was very professional and polite, he undertook the job and tidied up when finished, he took great pride and enthusiasm in what he was doing and that was great to see, having guys like Alex must be a great trusted team member and someone who should be praised for his work ethic

September 25, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Drew Mackie,

We appreciate you taking the time to share your positive experience. It's great to hear that you were pleased with the team member's professionalism, politeness, and dedication to the work. We value this feedback!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Excellent all round service - problem solved

Came same morning as problem reported. Kevin cleared the problem quickly. Polite and efficient. Easy to use Dyno-Rod

September 25, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

AB,

We're happy to hear that we were able to address the issue promptly and efficiently. Thank you for letting us know you found our service easy to use!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Excellent advice and and good job done

Liam and Brian from DynoRod came out to fix an external drain. I got a call to advise me they were on their way and turned up when they said they would - which is always a good start. They quickly assessed the problem and advise me that the existing setup was unnecessarily complicated (and explained why). They then implemented the simpler fix which looked cleaner and simpler. The whole process took around less than 4 hours. Overall I was very happy with the work. Brian and Liam were both professional and personable and I would engage them again if the need arose.

September 23, 2025
Unprompted review
Dyno-Rod - East Scotland logo

Reply from Dyno-Rod - East Scotland

Tim,

We appreciate you taking the time to share your positive experience with us! We're happy to hear that the team was professional, efficient, and able to resolve the drain issue effectively. It's great to know you were satisfied with their work.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Great service, knowledgeable people!

Great customer service and very knowledgeable. Managed to figure out what the problem was. Would highly recommend!

September 18, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Charlotte,

We're happy to hear that our team was able to identify the issue and provide excellent support. We appreciate your recommendation and thank you for your feedback!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Moray place

The two engineers Dave and Liam were great. They were careful in the property and very efficient.

September 16, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Julie Stirling,

We're happy to hear that the engineers were efficient and careful in your property. Thank you for sharing your positive experience with us!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

I’ve had two visits from dynorod this…

I’ve had two visits from dynorod this week. First was to fix an issue under my sink. Second was for a long awaited repair to the concrete round my main drain cover. Both were fixed to my satisfaction. The guys were friendly and polite. Thank you.

September 10, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mary Morrison,

We're happy to hear that the repairs were completed to your satisfaction! We appreciate your kind words about our team's friendly and polite service. Thank you for your positive feedback.

andy.dick, Dyno-Rod

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