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Dyno-Rod - East Scotland Reviews 

766
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a really insane blockage, contacted loads of plumbers and no one could do it, or even answered the phone in some cases. But these guys managed to clear it, they put in a lot of effect and time and... See more

Company replied

Rated 5 out of 5 stars

Euan came on time and checked what was required then carried on and fixed my fault explaining other work that was required to be safe in my bathroom. He was polite and efficient and worked quickly a... See more

Company replied

Rated 4 out of 5 stars

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove... See more

Company replied

Rated 5 out of 5 stars

Kevin telephoned to say he was on his way, arrived when he said he would & got to work immediately to clear a blocked drain in the garden . Turned out to be more of a problem than 1st anticipated, bu... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

766 reviews

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4.9

All reviews

(766)

8,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Good commutation with firm.

Good commutation with firm.
Job well executed with friendly Guy.
Would recommend Dyno-Rod.

February 11, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

John Sandilands,

We appreciate your recommendation and are happy to hear that you experienced good communication and a job well done by a friendly technician.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott cleared the blocked drain and…

Scott cleared the blocked drain and toilet cistern. Well informed and professional, new what he required and utilised the equipment to clear and clean the drain.

February 11, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Robert Barry,

We appreciate you sharing your experience. We're happy to hear that the drain and toilet cistern were cleared effectively, and that the engineer was well-informed and professional.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott easily unblocked drain

Scott let me know when he would be arriving. He managed to unblock the drain without much fuss or mess and then tested the sink was draining and that there were no longer any leaks from the boiler or kitchen appliances. He was polite and friendly throughout his visit and good at explaining what he had done to solve the problem.

February 6, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Morag Stevenson,

We appreciate you sharing your experience. We're happy to hear that our engineer was punctual, efficiently resolved the drain issue, and ensured there were no leaks. It's great to know they were polite, friendly, and explained the solution clearly. Thank you!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very fast and efficient. They fixed a problem that 2 other plumbers could not. Would highly recommend.

January 24, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Sean,

We appreciate you sharing your feedback! We're happy to hear our service was fast and efficient and that we resolved the issue when others couldn't.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Blocked Toilet

Scott attended on the same day as the blockage was reported, having called me with his ETA. He cleared the blockage almost immediately with a suitably sized plunger. Scott was friendly and very generous with advice to help prevent / fix a future blockage.
Many thanks to Scott and Dyno-rod.

January 29, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Kevin,

We're happy to hear that the technician was prompt and efficiently resolved the blockage. We appreciate your positive feedback regarding the helpful advice you received to prevent future issues. Thank you.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Excellent prompt efficient service when…

Excellent prompt efficient service when others unable or unwilling to respond to our request. I cannot thank Dyno-Rod & their staff enough. Highly recommended

January 28, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

g halloran,

We're happy to hear that our prompt and efficient service met your needs when others couldn't. We appreciate your recommendation and thank you for your kind words.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Great service from David who carried…

Great service from David who carried out a full camera trace to find out where we were getting water into our property.

January 28, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr and Mrs Beardsley,

We're happy to hear that the camera trace was helpful in identifying the source of the water issue at your property. Thank you for sharing your positive experience!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Brilliant experience!

Dyno-rod attended on a suitable day for our business - the engineer who carried out the work was so helpful and kept me informed about what he was doing - he also provided helpful suggestions. Thanks for being so positive and good at your job!

January 26, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Building Manager,

We appreciate you sharing your experience. We're happy to hear that we attended on a suitable day and that our engineer was helpful, informative, and positive. Thank you for the positive feedback!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott saved the day on Christmas Eve

Scott saved the day on Christmas Eve! 10/10 from the school teacher.

December 24, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

K77,

We're happy to hear that we provided excellent service on Christmas Eve! We appreciate your perfect rating and are grateful for your feedback.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Very polite and respectful

The guy came out, very polite and courteous, did his job without fuss, was very respectful to me and my property and cleaned up after him self, first class

January 24, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

ROBERT,

We appreciate you sharing your feedback! We're happy to hear that our engineer was polite, respectful, and efficient, and that they left your property clean.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Scot got it sorted out today rather than waiting till tomorrow for the toilet to be fixed.

January 22, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Claire Broome,

We're happy to hear that you received great service! We appreciate your positive feedback and are so glad we could resolve the issue promptly for you.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Quick, excellent service.

I was impressed with every stage of my interaction with Dyno-rod. They provided a speedy appointment and called ahead to ensure they had all the appropriate details about the job and to make sure they could do it so I wouldn't be hit with a call-out fee if they couldn't. At the actual appointment their representative was friendly, informative and extremely professional. He quickly sorted out the issue and did some follow-up diagnosis and discussed how to proceed if the issue reoccurred.

January 20, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Martin Zeller-Jacques,

We're happy to hear that you were impressed with our service! We appreciate your positive feedback regarding our promptness, communication, and the professionalism of our representative. Thank you for taking the time to share your experience.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Thanks for a great service!

A lovely engineer called Kevin turned up on time, surveyed the problem, explained what he was going to do and then unblocked the drain. I then asked him to look at some outside gutter drains and he unblocked those too! Efficient and friendly service - 3 drains unblocked in an hour. The only downside to their service is we had to wait a couple of days for an appointment. That said, I would definitely use them again!

November 20, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Anon,

Thank you for your review. We're happy to hear that the engineer provided efficient and friendly service, resolving your drainage issues. We appreciate your patience regarding the appointment availability and value your feedback. We'd be glad to assist you again in the future.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scot went above and beyond on a…

Scot went above and beyond on a Saturday night (17th). To unblock our drains , can’t thank him enough, my dad who is 91 would not have had a toilet

January 17, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Fiona Hynds,

We're happy to hear that the service provided was so helpful! We appreciate you letting us know how the work performed helped your family. Thank you for your feedback!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Excellent fast and friendly service

Very nice guy from Dynorod came to clean out a rainwater downpipe for us. Quick and efficient service. Very helpful info and explanation to understand the issue. Would recommend the service.

January 19, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Scott Baxter,

We're happy to hear that you received quick and efficient service! We appreciate you mentioning the helpful information and explanation you received to understand the issue.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

The outflow from the shower and bath…

The outflow from the shower and bath was completely blocked meaning that they were both completely unusable. Scott (Dyno-rod engineer) was assigned to the job. Scott phoned in the morning to give an estimated arrival time that afternoon, and then called again around 15 mins before arrival.
Within a few minutes, Scott had accessed the pipe and sorted the problem. Scott stayed on site to carry out thorough testing before marking the job as complete. Very happy with the service.

January 16, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

ALAN,

We're happy to hear that the engineer resolved the blocked outflow from your shower and bath so efficiently. We appreciate you taking the time to share your positive experience with us. Thank you for your feedback!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Booked an appointment and Alec turned…

Booked an appointment and Alec turned up on time and completed the job of unblocking our outside drain. Courteous and he did a good job.

January 16, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Consumer,

We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the technician's punctuality, courtesy, and effective work unblocking your drain.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

We had a slow running shower drain

We had a slow running shower drain. Phoned, appointment sorted for the following morning and kept informed during the day. Scott the engineer phoned twice to ask and check about the issue and phoned again 30mins before he arrived. Blockage sorted within 15mins. Job well done in a courteous and professional manner. 10 out of 10.

January 15, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Derek Bonnar,

We appreciate you sharing your experience. We're happy to hear that the appointment was easily arranged, and the engineer kept you well-informed. It's great to know the blockage was resolved quickly and professionally. Thank you for the positive feedback!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott

Your employee, Scott, was very helpful, friendly and professional.
Job was done with the minimum of fuss.
I'm very happy!

January 13, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Murray Hill,

We appreciate you sharing your feedback. We're happy to hear that our employee was helpful, friendly, and professional, and the job was completed quickly.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

HIghly Recommended

The gentleman who attended was very knowledgeable & helpful. He listend to the back story and gave me great useful feedback. Highly recommend!

January 12, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr Quentin C Livingston,

We're happy to hear that the team member was helpful and knowledgeable! We appreciate you sharing your positive experience and value your recommendation.

Best wishes
Emma
Dyno-Rod

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