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Dyno-Rod - East Scotland Reviews 

766
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB


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Rated 5 out of 5 stars

Brilliant job done today on my blocked waste pipe from the dishwasher to outside drain. Fast , efficient service, the engineer that came out was prompt , amazing at his job. Dishwasher now back to wor... See more

Company replied

Rated 5 out of 5 stars

Engineer Kevin arrived on time. He was pleasant, courteous and very knowledgeable. Did the job and explained to me what he had done to rectify the blocked rainwater pipe. Told me of a 90 day guara... See more

Company replied

Rated 5 out of 5 stars

Had a really insane blockage, contacted loads of plumbers and no one could do it, or even answered the phone in some cases. But these guys managed to clear it, they put in a lot of effect and time and... See more

Company replied

Rated 4 out of 5 stars

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

766 reviews

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4.9

All reviews

(766)

8,574 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott

Your employee, Scott, was very helpful, friendly and professional.
Job was done with the minimum of fuss.
I'm very happy!

January 13, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Murray Hill,

We appreciate you sharing your feedback. We're happy to hear that our employee was helpful, friendly, and professional, and the job was completed quickly.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

HIghly Recommended

The gentleman who attended was very knowledgeable & helpful. He listend to the back story and gave me great useful feedback. Highly recommend!

January 12, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr Quentin C Livingston,

We're happy to hear that the team member was helpful and knowledgeable! We appreciate you sharing your positive experience and value your recommendation.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Very blocked sink

I thought my blocked sink was an insurmountable problem, but it was dealt with speedily. All was explained clearly to me and soon I heard the sound of free running water. He took care to ensure the drain was well cleared. I have never been so relieved and have no hesitation in recommending Dynorod to anyone. It was all so professionally dealt with, including phoning me to confirm.

January 9, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Celia Sanderson,

We appreciate you sharing your experience. We're happy to hear that the engineer resolved the blocked sink so quickly and efficiently. It's great to know that everything was explained clearly and that you were kept informed. We appreciate your recommendation.

Best wishes
Emma
Dyno-Rod

Rated 1 out of 5 stars

Totally dissatisfied

Engineer stuck plunger don’t know the right name of gadget in drain however he did successfully unblock the drain. He left us saying the drain had collapsed plunger had stuck so could only use toilet to urinate!
Phoned office immediately to be told it would be three weeks before they could get someone out as they were very busy.
So still had toilet that we could only urinate in!
Next day we contacted another company who admittedly took two and a half hours told us and showed us our drain had not collapsed not only that but by another access drain managed to dislodge the plunger
And
Now we are able to fully use the toilet.
This was all explained by telephone to manager but never received any feedback after hopefully talking to engineer.

January 7, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Iain Macdonald,

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced, especially the misdiagnosis and delay in service. We'll investigate this situation to prevent similar problems in the future and will address this internally. Thank you for your feedback.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott was brilliant and got to the…

Scott was brilliant and got to the bottom of the problem and moved the problem on
Thank you

January 7, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Derek Douglas,

We appreciate you taking the time to leave a review. We're so happy to hear that our team member was able to resolve the issue effectively.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Recommend Scott Dyno-Rod Edinburgh

For Dyno-Rod Edinburgh - Scott in Edinburgh cleared my blocked drain in a quick and professional manner, good communication. I recommend Scott Edinburgh Dyna-rod. Excellent and prompt service.

December 31, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Patricia Rose Anderson,

We appreciate you recommending our services! We're happy to hear that you received excellent and prompt service, and your drain was cleared quickly and professionally. Thank you for your feedback.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

The gentleman that came to me this…

The gentleman that came to me this morning was just fantastic. Professional, courteous and did an amazing job to clear the blockage in my only bathroom. A fantastic experience. Highly recommend.

December 31, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Sandra Maclean,

We appreciate you sharing your fantastic experience! We're so glad the gentleman was professional, courteous, and cleared the blockage in your bathroom. We highly value your recommendation.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott was very efficient and helpful

Scott was very efficient and helpful. He sorted out our problem with minimal disruption especially on Christmas eve.

December 24, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Heather Harrold,

We're happy to hear that the issue was sorted out efficiently and with minimal disruption, especially on Christmas Eve. Thank you for your positive feedback!

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

The operative turned up when he said he…

The operative turned up when he said he would. He was efficient and quickly diagnosed the problem. It was difficult to get directly to the blockage, but he used his knowledge and experience and managed to successfully clear it.

December 23, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Lynda,

We're happy to hear that the operative arrived promptly and efficiently resolved the difficult blockage using their expertise. We appreciate you taking the time to share your positive experience!

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

Scott the dynorod engineer was…

Scott the dynorod engineer was professional and did a very efficient job clearing the blockage in our sink.
Thankyou Scott.

December 22, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Graeme MacKenzie,

We're happy to hear that the engineer provided a professional service and efficiently resolved the sink blockage. Thank you for your positive feedback; we appreciate it!

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

David let me know when he would be…

David let me know when he would be here, explained everything that was going on, got the job done quickly and efficiently, left everything neat and tidy and gave helpful advice for future - was very happy with the service.

More generally, it would be really useful to get a more specific slot than 8am-6pm in advance, it's not always straightforward for people to wait in all day. Even an AM or PM slot for half the day would be an improvement.

December 19, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr Thomas MacColl,

We're happy to hear that you were pleased with the service provided, including the clear explanations, efficient work, and helpful advice. We appreciate your feedback regarding scheduling and will explore more specific time slots to better accommodate our customers' needs.

Best wishes
EMMA
Dyno-Rod

Rated 5 out of 5 stars

Great job.

Scott called on the morning of the scheduled day for our drain to be cleared, to let us know when he would be here. Arrived on time, was very friendly and personable, job was done in jig time, but with care. Could not have been better! Thanks.

December 19, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Derek B DerekB,

We're happy to hear that the service was efficient and friendly. It's great to know that the work was completed quickly and carefully. Thank you for your positive feedback!

Best wishes
EMMA
Dyno-Rod

Rated 5 out of 5 stars

One off repair service is so convenient !!

I had a problem with the waste pipe on the kitchen sink…Stevie came out and sorted it within 20 minutes and the price was very reasonable…He informed me about the cause of the leak and was very pleasant…First time using Dyno-Rod and I’m impressed…Will be using this company going forward in future !!

December 15, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Jill Orchiston,

We're happy to hear that the plumbing issue was resolved quickly and efficiently. We appreciate your positive feedback regarding the service and the reasonable pricing. We're glad you'll consider us for future needs.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Polite friendly and Helpful. Quickly Identified the problem and the cause. Cleared the blockage and reassembled the pipework and tested the system to ensure no leaks. A good job well done

December 11, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Roy Vance,

We appreciate you taking the time to leave us a review! We're happy to hear that the problem was quickly identified and resolved, and that the system was tested to ensure everything was working correctly.

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

I had a problem with a blocked pipe and…

I had a problem with a blocked pipe and the Plumber called to let me know when he would be at my house. He was very courteous. Unfortunately he wasn’t able to clear the blockage as he needed another plumber to come with the hose. He arranged this and gave me a day and time he would be there. On the return visit he called to say he would arrive in 20 minutes. Wasn’t a straight forward job as they then had to cut into the toilet waste pipe. Thankfully that sorted the problem and he resealed my pipe. Delighted with the service I received.

December 12, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Carol Gibson,

We appreciate you sharing your experience. We're glad the plumber kept you informed about arrival times and resolved the blocked pipe, even with the extra work needed. It's great to hear you're delighted with the service.

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

Fast response done the job in no time…

Fast response done the job in no time great service ,

December 10, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

customer,

We're happy to hear that the service was efficient and effective. Thank you for your positive feedback; we appreciate it greatly.

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

Kevin was super friendly and super…

Kevin was super friendly and super efficient. Many thanks!

December 9, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Lisa,

We are so happy to hear that you found our service efficient and friendly. Thank you for your positive feedback; we appreciate it very much!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Great job done

Great job done. Very pleased. Chap that came knew what he was doing and he was friendly and pleasant.

December 9, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mrs S,

We're happy to hear that you were pleased with the work! It's great to know the technician was friendly and knowledgeable. Thank you for your positive feedback.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Work carried out efficiently

Liam arrived when expected, he was very polite and respectful, he carried out the work efficiently.

December 6, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Wilma Dickson,

We're happy to hear that the work was completed efficiently and that the service provided was polite and respectful. Thank you for your positive feedback!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

First class experience - collapsed drain

First class experience - we had a collapsed waste drain impacting every water appliance in our house (with two children came with difficulties).

The two engineers Liam and Brian came out quickly identified where the collapse was / took time to explain what had happened and what was required in order to repair before organising for the repair to take place the next again working day.

Throughout the works both Liam and Bryan took time to explain what they were doing (the works included patio slabs to be removed and thereafter digging into the foundations to reach the leak). The works were completed neatly and took time to wash down the patio of any excess dirt.

A really impressive and first class service throughout by both Liam and Bryan (along with the Dynorod Edinburgh office team) would highly recommend.

December 8, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Chris,

We're happy to hear that you received a first-class experience! It's great to know our team quickly identified and explained the drain issue, especially with the challenges of having young children. We appreciate your recognition of their thorough work and the team's dedication to completing the repair neatly. Thank you for recommending our services!

Best wishes
Emma
Dyno-Rod

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