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Dyno-Rod - Gloucestershire Reviews 

375
TrustScore 5 out of 5

4.9

Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ Bourton-on-the-Water, England, GB


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Rated 5 out of 5 stars

The engineer Chris, was on time and called me when he was half an hour away. He did a very good and thorough job and was professional and knowledgeable. I would recommend Dynorod to anyone.

Rated 5 out of 5 stars

Cliff was extremely informative and thorough in his work. Very friendly and approachable. We are very pleased with his work. He comes highly recommended.

Rated 5 out of 5 stars

The engineer/plumber that sorted out our problem certainly knew his stuff and repaired the faulty part to our unvented pressure cylinder. I would like to congratulate him. His name was DENNIS and he w... See more

Rated 5 out of 5 stars

Danny was friendly and very experienced. He worked hard to clear the blockage and was able to eventually clear the drain. After having lots of quotes where companies charge per half hour for labour an... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ, Bourton-on-the-Water, England, United Kingdom

  • 01451 885393

4.9

Excellent

TrustScore 5 out of 5

375 reviews

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4.9

All reviews

(375)

8,613 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick call out and excellent service

2 weeks after moving into our new home the toilet blocked. I'm reasonably DIY savy and have my own drain rods but could not clear it. Dyno-rod arranged for a call out the following morning. Cliff who came out was very knowledgeable and incredibly helpful. It took him a while but eventually he cleared it. I feel he went the extra mile. Very impressed with him.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Blocked toilet

Very easy to book & Dyno kept me fully updated on appointment times.

Daniel, who attended my issue, was polite, professional & very quickly diagnosed and fixed my blocked toilet problem.

Could pay by card, on completion of the work, too.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Making the appointment online was easy, follow up call from Dyno-Rod was excellent.
Daniel Scott came out on Wed 11th and was extremely polite, well informed and helpful. We looked at all the drains and he explained what we could see.
Thank you, a great service - Angus

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

First class company

First class company. Gave info on arrival time. Was on time cleared problem in less than 5 minutes. Operator was excellent cannot say anything but good about this company

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt response

I was offered a same day appointment, but opted for the next morning. An early phone call to give me the arrival time. A prompt, efficient and very personable young man carried out an inspection and found the problem to be off my property but affecting two others. Wessex Water contacted and came out straight away, so impressive service all round.
Thank you.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

First time user of this company

First time user of this company.
Called them in the morning and the job was sorted by mid afternoon ‘perfect’ !
Called me hour before they arrived and sorted three blocked gullies.
Matt was polite and left the site clean.
Thankyou.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience today with Dan from Dyno-Rod Cheltenham. Gave good advice, explained how my drains worked, and was able to clear a blocked drain on the spot.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and completed the task at…

Very helpful and completed the task at hand very quickly whilst providing a running commentary (which was helpful)
One improvement suggestion - I was not advised in advance that blocked toilets are likely to require removal of the toilet in advance before the engineer can clear the pipe work - which means calling in a separate plumber/builder to complete this work first (as the Dyno Rod engineer is unlikely to be able to do this) and therefore a need to rebook the appointment at a later date.

It would be helpful to raise this when the first appointment is booked and mention it in the on-line information - luckily I had already done this

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Both Cliff and Martin provided an excellent service offering experience and knowledge to the situation. We felt able to ask and shown images on the camera. Everything explained clearly made it a learning experience. They also respected our property . Communication from office staff was also excellent. We cannot praise the company highly enough.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Dan came to my house at short notice

Dan came to my house at short notice. He was very helpful very polite and did everything we asked of him with a smile.

This was great anyway, but when you consider the nature of some of the tasks he does, it was even more impressive.

I can highly recommend him - which I rarely say!

Thanks Dan!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Just Brilliant

Well, I admit I did call 2 local independent companies first, who didn't get back to me! In fact, I'm still waiting for a return call from both companies, meanwhile Martin from Dynorod has been and sorted the problem - no hassle! There's an automatic booking system, or a real life human to speak to! One local company had an AI administrator who was reporting my ' locked train '! No kidding. The autobot misheard blocked drain!
I can't recommend this company more highly, they have systems to get your problem logged and a drain technician calls you with a fixed time. The price was quoted before the technician arrived on site. The price was exactly what they charged - no extras were even suggested. I won't bother with anyone else now, if I ever need a drainage problem sorting. Thank you Martin and the whole Dynorod company - it works and emergencies get sorted quickly!

January 12, 2026
Unprompted review
Dyno-Rod - Gloucestershire logo

Reply from Dyno-Rod - Gloucestershire

SP, thank you for your review, we strive to be the best and use humans rather than AI. It’s not about the cost saving it’s about getting it right first time. In the meantime I hope you manage to get your train unlocked!

Once again, thank you.

Nick, not an AI bot!

Rated 5 out of 5 stars

Very happy

Very happy, the team were brilliant. Very helpful and polite and resolved the issue quickly for us.

January 9, 2026
Unprompted review
Rated 4 out of 5 stars

Professional Service

The engineer was knowledgeable, courteous and professionally turned out. He was happy to engage with me as he carried out his work, so I am more confident in dealing with any further problems. The engineer had to work around other tradesmen on site and he did so flexibly and without complaint.

January 8, 2026
Unprompted review

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