Blocked drain - After having been ripped off by an independent plumber who didn’t even think to check the outside drain and charged 500 quid for the pleasure of turning up and poking around a bit. Eth... See more
Location
Switch locationEdinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Company replied
Engineer was great, diagnosed the issue and gave us reccomendations for resolving the issue that felt genuine and not a forced sell. Would use again and reccomend to others.
Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
- 0127 988 1713
4.8
Excellent
587 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slow draining shower drain
Friendly & professional member of staff, who solved my slow draining shower drain
February 13, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Janine, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Friendly efficient service
February 13, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Julian, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Job donè!
This was a second visit and was a complete contrast to last week .
1.Punctual phoned to warn of impending arrival
2 Polite
3Efficient
4 Checked the result
5. Explained
6. Took rubbish away
February 6, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Robert, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Mick delivered a great service
Mick delivered a great service at my elderly parents home today- really appreciated his kind and efficient approach
January 28, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Lucinda, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Fixed the issue quickly and without…
Fixed the issue quickly and without fuss. Job well done.
January 28, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Gary, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Excellent punctual service delivered by…
Excellent punctual service delivered by a very helpful engineer. Thoroughly recommend this service
January 20, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Albert, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Reply from Dyno-Rod - Hertfordshire
Hi Steve, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Excellent service friendly fast and…
Excellent service friendly fast and efficient all round I'm very pleased the problem was sorted with no fuss. Can highly recommend. Thank you.
January 17, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good Morning, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Great service
Super quick response, efficient, organised and friendly.
January 13, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Sarovi, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Absolutely disgusting
Absolutely disgusting. Woman I spoke to is a downright liar. Also had to pretty much beg her to let me speak. Im not surprised she could not hear me with the children in the background seemingly trying to kill each other Telling me she can't access the system but then telling me different. Got the right hump when I called out her lie. If you don't want to be caught out lying don't lie, did your mother not teach you that? If you can't discuss a job with me (that ps you're not even needed for anyway and if you listened to people you'd know that) will be reporting to the ICO also as you clearly have no business having my number.
January 11, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good morning, I am really sorry that you have had a poor experience. We would really like to investigate this and would appreciate it if you could give your local office a call to discuss further.
Super quick service
Super quick service. Arrived early, had the job done within 20 mins and very friendly! Really happy.
January 7, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Spencer, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Blocked Drain
Blocked Drain
Kevin and Lewis arrived a couple of hours after my phone call, friendly, cheerful, very efficient and explained everything they did, a credit to the company. I would not hesitate to call again and would definitely recommend Dyno-Rod.
January 6, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi John, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Excellent service by Kev
Excellent service by Kev, problem solved straight away and very informative.
January 4, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi James, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Good service
Gary was a pleasure to deal with and he quickly identified the problem. He came back the same day to fix the drain when I had managed to find the missing drain cover. Very good service and I would recommend.
December 30, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Nigel, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Blocked drain
Very easy to book at a time that suited me.
Good communication.
Problem clearly articulated by Lee and sorted quickly. Great service.
December 30, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Mark, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Quick and efficient service
Well organised, efficient service, prompt attendence, quickly diagnosed resolved the problem.
December 30, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Debra, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Fast and efficient
Fast and efficient. Arrived in the requested time window and cleared my blocked drain quickly. Advised if there were any problems in 90 days and it was covered. Great service.
December 30, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Gareth, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Super efficient ….
Super efficient ….. went on line the previous evening , guy was here before 10am the next day and all sorted !
December 27, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Liz, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Job well done!
Came. Cleared the drain. Showed me what they did. Reminded me of 90 day warranty. Showed me how I could clear it next time when I asked.
December 23, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Ridgely, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Our engineer was wonderful
Our engineer was wonderful. He'd had a busy day and it was Christmas Eve but turned up cheery and ready to help. V grateful for the excellent advice and service
December 24, 2024
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Amy, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.