Blocked drain - After having been ripped off by an independent plumber who didn’t even think to check the outside drain and charged 500 quid for the pleasure of turning up and poking around a bit. Eth... See more
Location
Switch locationEdinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
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See what reviewers are saying
I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Company replied
Engineer was great, diagnosed the issue and gave us reccomendations for resolving the issue that felt genuine and not a forced sell. Would use again and reccomend to others.
Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
- 0127 988 1713
4.8
Excellent
587 reviews
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Engineer was honest.
Engineer was straight forward but only marked down as I told them it was a rain drain and they told me they would camera it as no one knew where it ran to so I booked it. When they got here the engineer said he was not told it was a rain drain and he could not camera it as it the drain pipe was to small. He did give me the option to leave it but said his drain hose pipe might get further than mine. So made the decision to do it and it.
April 7, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good Afternoon,
Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
Well done to the guy who sorted the situation, call centre lass, take a Customer Care course
First off, let me explain my star rating. The operative, Kev, that arrived at the property, did all the 'dirty' work was 5☆ , the call centre operative was obviously unhappy working on a sunny Sunday! So much so, I actually arranged another company to come out! She actually cancelled the call by hanging up so I wasn't 💯anyone would come out.
April 6, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good Afternoon,
Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
Ifan came for a second CCTV free of…
Ifan came for a second CCTV free of charge. He called beforehand. Was professional and I'd say very Honest. Thank-you Dynorod
April 2, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Andrew, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Sorted the problem
Sorted the problem, was honest and pragmatic and helpful.
March 31, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Harry, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
The guy was brilliant
The guy was brilliant, knew his job, and was a nice guy
March 28, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Mr Chapps, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Excellent service highly recommend had…
Excellent service highly recommend had severe blockage of my drain
March 27, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Malcolm, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Mick gave me assurance that he could…
Mick gave me assurance that he could solve my waste drainage blockage. This he did in a cheerful and efficient manner. In fact, he went beyond his brief and put everything back in place. This was hugely helpful as I am housebound at present. My thanks for his thoughtfulness
February 25, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Mavis, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Problem solved
I rang late morning and my problem was solved by 4pm. Very impressed with the service. Sorry I didn’t get the nice chap’s name but he was so polite and helpful. Very efficient service. Very pleased.
March 26, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Patricia, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Reply from Dyno-Rod - Hertfordshire
Hi Mr Allen, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
You won't get better than Dyno rod
First engineer came and started the work and was very polite he then injured his finger and called another engineer to complete the job they were both very good they both came on the time I was given and just got on and was very good I will definitely use them again
March 22, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Mr Fernandez, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Really good communication and explained…
Really good communication and explained everything clearly. Quick and reliable and very polite too
March 20, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Sally, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Great experience
The engineers were on time, polite, helpful and hardworking. The quality of their workmanship was excellent. They explained what they had done in layman’s terms and clearly articulated how the improvements would benefit me. Kevin and Lewis are a credit to Dyno Rod.
March 19, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good Afternoon, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
It was very good and quick service.
It was very good and quick service.
Thank you, Dino!
March 13, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Anastasiya, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
The plumber was professional and…
The plumber was professional and helpful everything was fixed to the highest standards sanitized everything back.
Fantastic company.
March 6, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
We're so glad to hear that you had a positive experience with our plumber. We strive to provide exceptional service and are delighted that you were satisfied with the quality of work and the professionalism of our team.
Initially called Dyno for gully block…
Initially called Dyno for gully block then I was introduced to Terry what a great chap from start to finish he done a solid job. Also, with his recommendation to install rat interceptor bung on my manhole completely stopped rats coming through the sewer. Thank u Terry thank you Dyno and British Gas no more words left to express my satisfaction.
February 28, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good Afternoon,
thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Excellent service
Excellent service. The guy arrived on time, found the blockage and quickly sorted it out. He was pleasant and professional. Thanks!!
February 27, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Sarah, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Magnificent
Magnificent. Clear communication setting up the visit. Charming and professional engineer. Job completed perfectly.
February 27, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Chris, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Up stairs toilet blocked Called Dyno Rod as toilet was back…
Called Dyno Rod as toilet was back flowing into shower. Engineer was with us within in three hours but sadly unable to unblock situation. Advised would come back on Monday and appointment kept.with in half a hour toilet un blocked and able to see that it was a build up of limescale in the pipe reducing the flow. From start to finish the information given was clear and right to the point, the person carrying out the work was thoughtful, respectful and friendly. Thank you
February 24, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Mrs Woods, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Water overflowing from tank in the loft…
Water overflowing from tank in the loft beginning to seap through the bedroom celing. Called at 8pm plumber there by 9pm. Issue fixed in 45 minutes. Plumber very helpful and polite
February 19, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
We understand that water damage can be a stressful situation. We appreciate you reaching out to us and are glad that our plumber was able to quickly address the issue. We strive to provide prompt and efficient service to our customers.
The guy was great
The guy was great. Very friendly and did a super job.
February 17, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Susie, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
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