I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Company replied
Location
Switch locationEdinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
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See what reviewers are saying
Engineer was great, diagnosed the issue and gave us reccomendations for resolving the issue that felt genuine and not a forced sell. Would use again and reccomend to others.
Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Rainwater drain blockage. Initial visit identified problem and attempted to clear, but the pipe needed to be dug out so a second visit was booked. Pipe was dug out, cleared and repaired, and advice gi... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
- 0127 988 1713
4.8
Excellent
586 reviews
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Drain unblocking
Ben the engineer came out promptly and his level of customer service was excellent. Ben was professional throughout his visit and managed to clear the blocked drain without incident. I would thoroughly recommend this company to anyone.
May 9, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were happy with the service you received from our engineer. We strive to provide our customers with the highest level of service and we are pleased that Ben was able to resolve your issue quickly and efficiently. We value your feedback and will continue to work hard to ensure that all our customers receive the same level of care and attention.
Underground waste pipe repair
The engineers were polite and kept us informed of progress. They kept the area tidy whilst working. They completed the work on time and replaced or repaired the area how they found it.
May 9, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
We are thrilled to hear about your positive experience. It's wonderful to know our engineers provided excellent service, keeping you informed and ensuring a clean work area. We strive to deliver quality workmanship and appreciate your recognition of their efforts.
Flowing drains again 😄
Terry (the drainage engineer) was friendly knowledgeable and respectful to the situation. He unblocked our drain, which is fed by our kitchen sink, dishwasher and rain water really quickly and efficiently-finding a cement bag stuck in the drain.
With out his help I wouldve been roding that drain until the cows came home.
Thanks Terry.
May 8, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Great job
Excellent and professional service. Highly recommend. Also a friendly highly knowledgeable guy who fixed and cleared the blockage properly. Thanks so much. Great job
May 6, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Excellent and professional service
Excellent and professional service. Highly recommend. Also a friendly highly knowledgeable guy who fixed and cleared the blockage properly. Thanks so much.
May 5, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Good service
Aaron rang me 10 minutes before he arrived - and was on time. He was very friendly and professional and quickly found the problem and resolved it.
April 28, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Danny and his team worked very…
Danny and his team worked very diligently and did the job very quickly and cleaned up afterwards. I would highly recommend then, thanks once again
April 28, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
We're so glad to hear that you had a positive experience with our plumber. We strive to provide exceptional service and are delighted that you were satisfied with the quality of work and the professionalism of our team.
Turned up when he said he would,knew…
Turned up when he said he would,knew exactly what he was doing, cleaned up afterwards. Very professional and friendly.
Absolutely 100 percent. Never used Dyno Rod before as never had the need. If I ever need to call a drainage engineer again , I would call Dyno Rod. Very impressive service,well done
April 26, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Paul, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Great customer Service from booking to…
Great customer Service from booking to the work being carried out . Terry worked quickly to resolve our issue while explaining what was happening. Would use again
April 23, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Harry, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Very easy to book an appointment and…
Very easy to book an appointment and the plumber arrived within the time slot alloted. He was very polite and helpful, carrying out the work very speedily.
April 23, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Gerry, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Reply from Dyno-Rod - Hertfordshire
Hi Mr Thompson, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
A prompt and efficient service
A prompt and efficient service. The blockage was cleared quickly
April 19, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Debra, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Super helpful team
Super helpful team, sorted the problem in the first instance, made sure they left the property in a clean condition and explained the ongoing process that would most likely need to happen to prevent further issues (including showing the issues using the camera).
April 15, 2025
Reply from Dyno-Rod - Hertfordshire
Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Kai was excellent
Kai was excellent , speedy , polite and super efficient , issued fixed within 24 hours. Brilliant service.
April 15, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
We're so glad to hear that you had a positive experience with our engineer. We strive to provide exceptional service and are delighted that you were satisfied with the quality of work and the professionalism of our team.
Great service
Great service from the guy who attended. Very fast, effective and he explained it all to me. Can’t find anything to complain about as it’s a job that not many people would want to do!
I will call again if I ever need assistance.
April 15, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Great all round service
Great all round service, I logged an emergency call out mid afternoon, received a call back from the local engineer shortly afterwards. Mick was onsite within 20 minutes and went about sorting the problem in top speed. Would definitely recommend.
April 11, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Nick, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Turned up when they said they would…
Turned up when they said they would very helpful and tidy
April 11, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Matthew, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Dyno rod came today to fix a blockage
Dyno rod came today to fix a blockage. Fast and efficient service. Aaron was great. Fully got what the problem was and got to it. Lovely young man and even advised on next steps which is to fix the loo! Thank you
April 10, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi Nikki, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Super professional
Super professional, polite and expedient. Highly recommended
April 9, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hi, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.
Engineer was honest.
Engineer was straight forward but only marked down as I told them it was a rain drain and they told me they would camera it as no one knew where it ran to so I booked it. When they got here the engineer said he was not told it was a rain drain and he could not camera it as it the drain pipe was to small. He did give me the option to leave it but said his drain hose pipe might get further than mine. So made the decision to do it and it.
April 7, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Good Afternoon,
Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
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