I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Location
Switch locationEdinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
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Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Rainwater drain blockage. Initial visit identified problem and attempted to clear, but the pipe needed to be dug out so a second visit was booked. Pipe was dug out, cleared and repaired, and advice gi... See more
Company replied
Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had wo... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
- 0127 988 1713
4.8
Excellent
586 reviews
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Dyno-Rod saves New Years Eve!
Called Dyno-Rod over the holiday period and they were able to attend the next day. Mick was very personable and professional and he took the time to explain everything. Transparent pricing up front was much appreciated. Issue all resolved so we have our kitchen back!
December 30, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Adam Crosby,
We appreciate you sharing your experience. We're happy to hear that we were able to attend quickly and that you were pleased with the engineer's professionalism and clear explanations. It's great the transparent pricing was appreciated and the issue is resolved!
Best wishes
Becky
Dyno-Rod
This is the kind of service you hope for!
Everything about this company works well. I requested an appointment online in the evening and at 8:15 the next day I received a call from a very lovely person who confirmed that there would be an appointment that morning and that the person attending would call me when he was on his way. Mick turned up at the promised time, was extremely kind, and clearly very knowledgeable about his job. Everything got sorted with no fuss, no mess; he gathered up all his bits and pieces and off he went. My experience is of a company with great customer service that delivers everything you could hope for, which is unexpected these days and very welcome indeed. Couldn’t ask for more.
December 30, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Nicola,
We're happy to hear that you had such a positive experience! It's great to know that our team provided prompt and efficient service, exceeding your expectations. We appreciate your kind words and are grateful for your feedback.
Best wishes
Becky
Dyno-Rod
Impressed With the Service and Communication
The Dyno technician (believe his name was Aaron) arrived promptly and was incredibly polite and friendly throughout. He explained everything clearly in a way that was easy to understand. Although the issue couldn’t be fully resolved on the day, he gave me practical interim solutions to keep things manageable. Really impressed with the service and would definitely recommend.
December 29, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Nat,
We appreciate you sharing your experience. We're happy to hear that the technician was prompt, polite, and clearly explained the situation. We're glad you were impressed with the service and thank you for the recommendation!
Best wishes
Becky
Dyno-Rod
Reliable and quick!
Turned up when they said they would and had problem fixed in 10 minutes. Called out another company the day before, paid over £200, who were here an hour; didn’t fix the problem and wanted to charge £899+ to come back “ and investigate “. Lesson learned- will use DYNOROD from now on!
December 27, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Lisa Whitehead ,
We're happy to hear that we could resolve the issue quickly and efficiently. We appreciate you sharing your experience and are so glad you'll be using our services again. Thank you for your feedback!
Best wishes
Bex
Dyno-Rod
Good job
Came out very quickly (on Christmas Eve) and completed job efficiently. Very pleasant and polite. Thank you
December 24, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Cathy Prebble,
We're happy to hear that we provided prompt and efficient service on Christmas Eve. We appreciate your kind words and are so glad you were pleased with our team!
Best wishes
Bex
Dyno-Rod
Nightmare situation for us with sewage…
Nightmare situation for us with sewage flooding on patio. All sorted very meticulously and efficiently.
One day before Christmas. Thank you so much.
December 24, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Maureen Grainger,
We're so glad we could resolve the sewage flooding on your patio meticulously and efficiently, especially right before Christmas. Thank you for your positive feedback!
Best wishes
Bex
Dyno-Rod
B good
Mitch was
Excellent - really friendly and helpful and efficient.
December 24, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Mr Bateson,
We're happy to hear that the service was excellent, friendly, helpful, and efficient. We appreciate your positive feedback and thank you for sharing.
Best wishes
Bex
Dyno-Rod
The engineer was very helpful
The engineer was later than expected, but I was kept up to date with phone calls throughout the day on expected arrival. He was very knowledgeable and helpful.
December 16, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Cassie,
We appreciate your feedback and are glad the engineer's knowledge and assistance were helpful. We are sorry for the delay but happy you were kept informed.
Best wishes
Bex
Dyno-Rod
I am not impressed with Dyno-Rods performance
The efficiency of the engineer once he arrived was okay, however, my appointments were cancelled three times at the last moment by admin staff. First cancellation due to engineer sick; this cannot be helped by not informed early but at 10:07. Second and third times were due to 'machine needing repair' and 'technical issue', which according to the engineer was due to a part being left by another engineer at a previous job! Again, not informed early, but at 10:07 and 9:48 respectively.
I am not impressed with Dyno-Rod's performance and would recommend prospective customers use them as a last resort!
December 11, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Thank you for taking the time to provide your feedback. We sincerely apologise for the inconvenience caused by the multiple last-minute appointment changes. Unfortunately, these specific issues were out of our immediate control.
We completely understand how frustrating this must have been and would like to reassure you that this is not a common occurrence for us. Our team strives to provide reliable and timely service, and we are reviewing our processes to help ensure better communication in the future.
We appreciate your feedback and hope we might have the opportunity to restore your confidence in our service in the future.
Bex
Excellent prompt service
Excellent prompt service. Very helpful and courteous service from your employees.
December 13, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Dorothy Woods,
We appreciate you taking the time to leave us a review. We're happy to hear that you were satisfied with our prompt and helpful service.
Best wishes
Bex
Dyno-Rod
Drain assessment
Wonderfully helpful, open and honest the worker went above and beyond.
December 12, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Mrs Searle,
We're happy to hear that our worker was wonderfully helpful, open, and honest. We appreciate you taking the time to leave your feedback.
Best wishes
Bex
Dyno-Rod
Professional and knowledgeable
Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had worked. Dyno rod did a full investigation - found the problem (sink waste blocked with hair and gunk from previous home owner!!) thank you! Very reasonably priced too. Would highly recommend.
December 11, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Hayley Wash,
We're happy to hear that our services resolved your smelly drain issue! It's great to know that our investigation identified the blockage and that you found our pricing reasonable. Thank you for recommending us!
Best wishes
Bex
Dyno-Rod
Very good service
A lovely man called Mike, came out, identified the problem, cleared the blockage swiftly and without fuss. Price was as quoted. Would happily use again should the need arise.
The guy at the call centre who made my booking was also very polite and friendly.
December 8, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Maria Stuart,
We appreciate you taking the time to share your positive experience. We're happy to hear that our engineer identified and cleared the blockage swiftly and efficiently, and that the price was as quoted. We're also glad the booking process was pleasant.
Best wishes
Bex
Dyno-Rod
Great service
Great service, we called on Sunday as our drains were blocked. The engineer arrived within an hour and sorted the problem really quickly.
November 16, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Vikki,
We appreciate you taking the time to leave us a 5-star review. We're happy to hear that our service met your expectations and that the problem was resolved quickly.
Best wishes
Rebecca
Dyno-Rod
They are friendly
They are friendly, explain all the steps and left the area 👍
November 13, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Sam ,
We're happy to hear that our team was friendly and thorough. Thank you for your positive feedback; we appreciate it greatly!
Best wishes
Rebecca
Dyno-Rod
Had a faulty part in our toilet
Had a faulty part in our toilet which led to fountain of water! Taylor Hawkins arrived and was the most helpful and impressive young tradesmen I have ever met. Within 15minutes he was done a whirlwind of efficiency.
November 10, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Helen Smith,
We're happy to hear that the technician helped resolve the issue quickly and efficiently. We appreciate you sharing your positive experience with us! Thanks for your feedback.
Best wishes
Claire
Dyno-Rod
Excellent workmanship
Confirmed appointment ahead and arrived well on time. Very professional and explained all that he was going to do and completed the job very quickly, with a confirmation video view of a completely clean pipe. Brilliant all round.
November 7, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
John Bailey,
We appreciate you sharing your positive experience! We're happy to hear that you were pleased with our promptness, professionalism, thorough explanation, and efficient service, including the video confirmation.
Best wishes
Rebecca
Dyno-Rod
A huge thank you to Arron and the Dyno…
A huge thank you to Arron and the Dyno Rod team. Arrived on time on site, very courteous and professional and solved my blocked drain. During the process I was kept informed of the progress and have successfully removed the blockage my driveway was cleaned and made tidy. I would highly recommend Dyno Rod based on my experience today.
November 5, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Sean Pannell,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was punctual, courteous, and professional in resolving your blocked drain. It's great to know you were informed throughout the process and that the area was left clean.
Best wishes
Rebecca
Dyno-Rod
Extremely quick to help
They came out within 2 hours when we had an emergency blockage. Super helpful and quick to fix the issue
October 31, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Abbie Thomas,
We're happy to hear that we could assist you quickly during your emergency. We appreciate your kind words and are glad we resolved the blockage effectively!
Best wishes,
Rebecca
Dyno-Rod
Excellent Service
Dyno-Rod has dealt with various plumbing issues for me over the years. They always respond quickly and efficiently, doing a great job. A special thank you to Colin, who recently replaced the tank in the loft and took the time to explain everything, and also to Taylor for repairing the various leaks and being thorough. Both gentlemen are very polite and helpful.
August 12, 2025
Unprompted review
Reply from Dyno-Rod - Hertfordshire
Maria,
We appreciate your continued trust in our services. We're happy to hear that our team has consistently provided prompt and effective solutions for your plumbing needs. We're especially pleased that you found the explanations and repairs thorough and helpful. Thank you for your positive feedback!
Best wishes,
Claire
Dyno-Rod
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