I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more

Location
Switch locationEdinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
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Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Rainwater drain blockage. Initial visit identified problem and attempted to clear, but the pipe needed to be dug out so a second visit was booked. Pipe was dug out, cleared and repaired, and advice gi... See more
Company replied
Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had wo... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
- 0127 988 1713
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Thank you to Ben from Harlow
Thank you so much to Ben from Harlow who came out to me earlier to help with a very big leak in my kitchen. I was very stressed at the time, and Ben was polite, friendly and knowledgeable.
Everything will be confirmed in a report also which I need.
Thanks again Ben

Reply from Dyno-Rod - Hertfordshire
Not going to lie but the guy who came…
Not going to lie but the guy who came out was such a nice guy.
Although he couldn’t fix the issue as it’s down to the water company.
He stuck around till he knew someone was coming out, and adjusted his invoice accordingly.
Highly recommend

Reply from Dyno-Rod - Hertfordshire
Great service
Great service. All issues sorted out. Very helpful and friendly.

Reply from Dyno-Rod - Hertfordshire
Fantastic service
Dyno-Rod gave me fantastic service today in unblocking my toilet. I received a very quick response to my request for a call-out and the wonderful Mick was with me within a couple of hours. He diagnosed and sorted the problem immediately and with great humour too. Thank you.

Reply from Dyno-Rod - Hertfordshire
Excellent and prompt service
Excellent and prompt service. Same day callout
Thank you to Ben for explaining everything to me. Very polite and attuned to my needs
Also shout out to saffron on keeping me updated before Ben arrived

Reply from Dyno-Rod - Hertfordshire
Perfect from booking to completion.
Booked at extremely short notice, I got a call to confirm the price and booking. They arrived on time, asked a couple of questions then got to work.
No fuss or delay - cleared stubborn drain in minutes and left no mess.
Could not have been better. Excellent!

Reply from Dyno-Rod - Hertfordshire
We had a toilet cistern leak.
We had a toilet cistern leak.
The experience with DynoRod was harrowing, they first cut the pipes in a wrong manner. He was even not trained he was constantly calling someone as he did not know what to do.
The second engineer dug open the wooden tile and it still not fixed.
The third man can took apart the entire thing and made the entire toilet full with water.
Now I had to get it done via private thing, and the plumber mentioned Dyno Rod has done the worst job possible.

Reply from Dyno-Rod - Hertfordshire
very happy with service courteous and…
very happy with service courteous and friendly gentleman came and explained everything in detail - very helpful and informative

Reply from Dyno-Rod - Hertfordshire
Gregg was totally focused
Gregg was totally focused, explained clearly what he was doing, what he found and the solution required. He advised that he would now arrange for a quotation to do the job needed. Top man and a credit to your organisation.

Reply from Dyno-Rod - Hertfordshire
Lee Edwards did an excellent job fixing…
Lee Edwards did an excellent job fixing our drain blockage. He was professional, efficient, and went above and beyond to make sure everything was sorted properly. Really impressed with his work and would highly recommend him!

Reply from Dyno-Rod - Hertfordshire
Swift expertise from DynoRod
Swift expertise from DynoRod, it's the first time we've used them, they were very efficient from the first call to completion of the job, would definitely recommend them!

Reply from Dyno-Rod - Hertfordshire
Drain pipe replacement
Excellent service from your engineers. Both were polite and professional, keeping us informed with what they were doing. The problem was located and a replacement pipe fitted. The concreting was finished nicely and the area was left as it was before. Great work and would definitely recommend, thank you.

Reply from Dyno-Rod - Hertfordshire

Reply from Dyno-Rod - Hertfordshire
Stubborn kitchen drain block
Plumber arrived at designated time, giving notice that he was on the way. Problem that another firm spent 2 hours in the house on (2 days late) without fixing was resolved in half an hour.

Reply from Dyno-Rod - Hertfordshire
Was polite and explained everything…
Was polite and explained everything well.

Reply from Dyno-Rod - Hertfordshire
We had a really complicated job but Ben…
We had a really complicated job but Ben the engineer stuck with it despite several call outs. We’re very appreciative of his help and also the customer service.

Reply from Dyno-Rod - Hertfordshire
Polite, knowledgeable and pleasant engineer
Engineer came on time having rung when he was about 15 mins away.
Efficient and clearly knew what he was doing. Wasn’t entirely straightforward as the inspection hatch nearest the blockage couldn’t be lifted but he persevered with jetting from a distance and was successful in clearing the blockage. Would definitely use and recommend Dyno rod again

Reply from Dyno-Rod - Hertfordshire
Unblocked the drain quickly and efficiently
The workman arrived within the time slot, having called me to let me know how long he would be. He was friendly and did a very good job. He was able to sort out the blocked drain quickly.

Reply from Dyno-Rod - Hertfordshire
Easy process from beginning to end…
Easy process from beginning to end everyone I spoke to were courteous. Couldn’t fault the service engineer .

Reply from Dyno-Rod - Hertfordshire
Very professional job
Very professional job. Pleasant, quick,Knowledgeable, great job.

Reply from Dyno-Rod - Hertfordshire
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