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Dyno-Rod - Hertfordshire Reviews 

586
TrustScore 5 out of 5

4.8

Edinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more

Rated 5 out of 5 stars

Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more

Company replied

Rated 5 out of 5 stars

Rainwater drain blockage. Initial visit identified problem and attempted to clear, but the pipe needed to be dug out so a second visit was booked. Pipe was dug out, cleared and repaired, and advice gi... See more

Company replied

Rated 5 out of 5 stars

Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had wo... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom

  • 0127 988 1713

4.8

Excellent

TrustScore 5 out of 5

586 reviews

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4.8

All reviews

(586)

8,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to Ben from Harlow

Thank you so much to Ben from Harlow who came out to me earlier to help with a very big leak in my kitchen. I was very stressed at the time, and Ben was polite, friendly and knowledgeable.
Everything will be confirmed in a report also which I need.
Thanks again Ben

October 20, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Wendy Green,

We're happy to hear that our service met your needs during a stressful time. We appreciate your kind words and are glad the assistance was helpful. We'll ensure the report is sent to you promptly. Thanks again for your feedback.

Best wishes,
Rebecca
Dyno-Rod

Rated 5 out of 5 stars

Not going to lie but the guy who came…

Not going to lie but the guy who came out was such a nice guy.

Although he couldn’t fix the issue as it’s down to the water company.

He stuck around till he knew someone was coming out, and adjusted his invoice accordingly.

Highly recommend

October 9, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Eugene Dunkley,

We appreciate you sharing your experience. We're happy to hear the engineer was so helpful and understanding, even though the issue was beyond our control. Thank you for the recommendation!

Best wishes,
Rebecca
Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service. All issues sorted out. Very helpful and friendly.

October 9, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Sony,

We appreciate your positive feedback! We are so happy to hear that our team delivered great and helpful service and resolved all issues.

Best wishes,
Rebecca
Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Dyno-Rod gave me fantastic service today in unblocking my toilet. I received a very quick response to my request for a call-out and the wonderful Mick was with me within a couple of hours. He diagnosed and sorted the problem immediately and with great humour too. Thank you.

September 15, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

CJW,

We appreciate you sharing your positive experience. We're happy to hear that you received a quick response and the engineer resolved the blocked toilet issue promptly. It's great to know you appreciated the service. Thank you!

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. Same day callout
Thank you to Ben for explaining everything to me. Very polite and attuned to my needs
Also shout out to saffron on keeping me updated before Ben arrived

September 8, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Helen Constantine,

We're happy to hear that you received excellent and prompt service! We appreciate your kind words about the clear explanations and attentiveness you experienced. We are also glad you were kept updated.

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Perfect from booking to completion.

Booked at extremely short notice, I got a call to confirm the price and booking. They arrived on time, asked a couple of questions then got to work.

No fuss or delay - cleared stubborn drain in minutes and left no mess.

Could not have been better. Excellent!

September 3, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Jonah,

We appreciate you sharing your experience. We're happy to hear that we could assist you at short notice, arrive promptly, and efficiently clear the drain with no mess. Thank you for your excellent feedback!

rebecca.north, Dyno-Rod

Rated 1 out of 5 stars

We had a toilet cistern leak.

We had a toilet cistern leak.
The experience with DynoRod was harrowing, they first cut the pipes in a wrong manner. He was even not trained he was constantly calling someone as he did not know what to do.
The second engineer dug open the wooden tile and it still not fixed.
The third man can took apart the entire thing and made the entire toilet full with water.
Now I had to get it done via private thing, and the plumber mentioned Dyno Rod has done the worst job possible.

August 21, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Thank you for your feedback and we’re very sorry to hear about your experience. We would like to make sure your comments are passed to the correct Dyno-Rod franchise so they can investigate this further.

Could you please confirm your postcode so we can ensure this reaches the right team



rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

very happy with service courteous and…

very happy with service courteous and friendly gentleman came and explained everything in detail - very helpful and informative

August 21, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Samrah Jaffrey,

We appreciate you sharing your feedback! We're happy to hear that you were pleased with the courteous and friendly service and that everything was explained in detail.

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Gregg was totally focused

Gregg was totally focused, explained clearly what he was doing, what he found and the solution required. He advised that he would now arrange for a quotation to do the job needed. Top man and a credit to your organisation.

August 19, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Jim Boodrie,

We're happy to hear that the explanation of the work needed was clear and focused. We appreciate your positive feedback and are glad you had a great experience. Thank you for taking the time to share.

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Lee Edwards did an excellent job fixing…

Lee Edwards did an excellent job fixing our drain blockage. He was professional, efficient, and went above and beyond to make sure everything was sorted properly. Really impressed with his work and would highly recommend him!

August 18, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Eli Sa,

We appreciate you taking the time to share your positive experience! We're happy to hear that the engineer was professional and efficient in resolving the drain blockage. Thank you for recommending our services!

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Swift expertise from DynoRod

Swift expertise from DynoRod, it's the first time we've used them, they were very efficient from the first call to completion of the job, would definitely recommend them!

August 13, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Dan

We appreciate you sharing your experience with us. We're so glad to hear that you were satisfied with our efficiency from the initial call to the completion of the job. Thank you for your recommendation.

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Drain pipe replacement

Excellent service from your engineers. Both were polite and professional, keeping us informed with what they were doing. The problem was located and a replacement pipe fitted. The concreting was finished nicely and the area was left as it was before. Great work and would definitely recommend, thank you.

August 1, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Dave,

We appreciate you sharing your experience. We're happy to hear that the engineers were polite and professional, keeping you informed and resolving the problem with a replacement pipe. It's great to know the work was completed to a high standard. Thank you!

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Great

Great! On time, very professional and efficient. Great Job 👏

August 8, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Jordan Chelsea,

We're happy to hear that our team provided professional and efficient service! Thank you for your positive feedback and recognition.

rebecca.north, Dyno-Rod

Rated 5 out of 5 stars

Stubborn kitchen drain block

Plumber arrived at designated time, giving notice that he was on the way. Problem that another firm spent 2 hours in the house on (2 days late) without fixing was resolved in half an hour.

July 31, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

We're happy to hear that our engineer arrived promptly and efficiently resolved the issue. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

We had a really complicated job but Ben…

We had a really complicated job but Ben the engineer stuck with it despite several call outs. We’re very appreciative of his help and also the customer service.

July 30, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

We're so glad the engineer provided excellent support through the challenges. We appreciate your acknowledgment and are happy our customer service met your needs. Thanks for your feedback!

Rated 5 out of 5 stars

Polite, knowledgeable and pleasant engineer

Engineer came on time having rung when he was about 15 mins away.
Efficient and clearly knew what he was doing. Wasn’t entirely straightforward as the inspection hatch nearest the blockage couldn’t be lifted but he persevered with jetting from a distance and was successful in clearing the blockage. Would definitely use and recommend Dyno rod again

July 28, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Linda,

We're happy to hear that the engineer arrived promptly and efficiently cleared the blockage, even with complications. We appreciate your recommendation and are glad you were satisfied with our service.

Rated 5 out of 5 stars

Unblocked the drain quickly and efficiently

The workman arrived within the time slot, having called me to let me know how long he would be. He was friendly and did a very good job. He was able to sort out the blocked drain quickly.

July 28, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Thank you so much for your 5-star review! We’d love to share your feedback with the engineer who visited you. If you have a moment, we’d really appreciate it if you could email us your postcode or the job number assigned to you. Please send it to rebecca.north@amgss.co.uk.

Thank you again for your support!

Rated 4 out of 5 stars

Easy process from beginning to end…

Easy process from beginning to end everyone I spoke to were courteous. Couldn’t fault the service engineer .

July 25, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Thomas,

We appreciate you sharing your experience! We're glad the process was easy and everyone you spoke with was courteous. Thank you for the positive feedback.

Rated 5 out of 5 stars

Very professional job

Very professional job. Pleasant, quick,Knowledgeable, great job.

July 23, 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Rosemary,

We're happy to hear that you had a great experience! Thank you for your kind words and for taking the time to share your feedback.

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