Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more

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Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more
Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more
The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
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Bath had a blockage
Bath had a blockage. Fella from DR was excellent. Did a great job; was tidy, respectful and very professional. V friendly too. Top draw.
Did the job and nice polite guy!
Quick, Efficient, Clean and Tidy.
We found a blockage late afternoon on Tuesday and Matthew was with us Wednesday morning before 9 and had everything sorted, unblocked, clean and tidy in less than half an hour.
I was really pleased with the whole process.
May use AI-assist with repliesRead more
Very satisfied with DynoRod’s service…
Very satisfied with DynoRod’s service was very thorough clearing our blocked drain

Reply from Dyno-Rod - Kent
Blocked pipe.
Scott that attended was polite, friendly, knew what to do regarding our blocked pipe. He used a camera and then blasted the pipe to clear it. We are really happy with the service and speed of response.
Thank you very much.

Reply from Dyno-Rod - Kent
Excellent service
Had a drain unblocked on a Saturday morning.Waited less than 24hours for the call out.Drain was unblocked within minutes.Excellent service.

Reply from Dyno-Rod - Kent
Really Excellent Service
The chap that attended was polite, friendly, knew what to do and went above and beyond on expected service. We are really happy with the service and speed of response.
Thank you very much.

Reply from Dyno-Rod - Kent
Called the company and they came out…
Called the company and they came out within a couple of hours and told us on the phone the upfront cost and when they arrived they found the problem and sorted it very quickly and explained what they done.

Reply from Dyno-Rod - Kent
Blocked toilet
We rung up first thing on the Friday,he was here in a couple of hours,one quick push with his drain rod and it was clear,he used a camera to see if there were anymore blockages! As we are council tenants it was paid for in our rent,the chap doing the work was excellent 5stars

Reply from Dyno-Rod - Kent
Brilliant
The gentleman who came to unblock one of our drains was brilliant; he arrived nice and quickly, unblocked the drain, explained what he thought the problem was and how we could mitigate it raising problems in the future. He was friendly and polite, I couldn't have asked for more - thank you so much! :)

Reply from Dyno-Rod - Kent
Tree root soil drain blockage
Great job, some amazing kit dealt with my tree root blockage in soil drain.
I would recommend Dyno Rod to friends anytime.

Reply from Dyno-Rod - Kent
Quick response!
Messaged them last night! Here by 110pm today! Done a great job! Drain is unblocked and can now flush the loos without worrying! All tidy too!

Reply from Dyno-Rod - Kent
Mending a broken toilet
Called Dyno-rod to mend our broken toilet. The engineer, Terry was efficient, thorough and very helpful. He not only fixed our toilet, he mended our kitchen taps all in the one hour. Saving us both time and money.

Reply from Dyno-Rod - Kent
Brilliant guidance on shared drain blockage
I called dynorod and explained that my drain was blocked, but didnt know whether it was our responsibility or Thames Water's to unblock it. Matthew came out to see us and inspected not only our manhole but all of the others in our row of houses. This revealed it was a shared drain and all houses were affected. He then rang Thames Water on our behalf and arranged for them to come out and deal with it. He was brilliant! We didnt get charged a penny for his excellent work as it was all Thames Water's problem to solve. Brilliant service!!!

Reply from Dyno-Rod - Kent
Helpful
Helpful, efficient, speedy, easy to book and a nice guy! Thank you

Reply from Dyno-Rod - Kent
Excellent operative cheerfully did the…
Excellent operative cheerfully did the job and left everything clean and tidy

Reply from Dyno-Rod - Kent
Blocked drain
Rang Dyno Thursday afternoon and by 10.15 Friday morning my blocked drain was cleared. Tom did a great job. Excellent speedy service.

Reply from Dyno-Rod - Kent
Quick, easy booking excellent job
It was a very quick and easy to book an appointment for a convenient time when I could be at home. The job was a fixed price which I was advised of in advance. Matthew was excellent at communication to let me know when he would be here within the allocated time frame, respectful of the property, very pleasant to deal with and accomplish the job in a short space of time leaving everywhere clean and tidy. I hope I don't need to use them again but I certainly would!

Reply from Dyno-Rod - Kent
Very prompt and professional service
Very prompt and professional service, Scott the engineer was so helpful and managed to get all problems flowing with no fuss or excuses, well done Scott....job well done.

Reply from Dyno-Rod - Kent
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