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Dyno-Rod - Kent Reviews 595

TrustScore 5 out of 5

4.9

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Rated 5 out of 5 stars

Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more

Rated 4 out of 5 stars

The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.9

Excellent

TrustScore 5 out of 5

595 reviews

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Rated 5 out of 5 stars

Quick, Efficient, Clean and Tidy.

We found a blockage late afternoon on Tuesday and Matthew was with us Wednesday morning before 9 and had everything sorted, unblocked, clean and tidy in less than half an hour.

I was really pleased with the whole process.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied with DynoRod’s service…

Very satisfied with DynoRod’s service was very thorough clearing our blocked drain

April 14, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Sandra, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked pipe.

Scott that attended was polite, friendly, knew what to do regarding our blocked pipe. He used a camera and then blasted the pipe to clear it. We are really happy with the service and speed of response.
Thank you very much.

April 14, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Linda, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Had a drain unblocked on a Saturday morning.Waited less than 24hours for the call out.Drain was unblocked within minutes.Excellent service.

April 11, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Dawn, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Really Excellent Service

The chap that attended was polite, friendly, knew what to do and went above and beyond on expected service. We are really happy with the service and speed of response.
Thank you very much.

April 13, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Michael, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Called the company and they came out…

Called the company and they came out within a couple of hours and told us on the phone the upfront cost and when they arrived they found the problem and sorted it very quickly and explained what they done.

April 13, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Steve, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked toilet

We rung up first thing on the Friday,he was here in a couple of hours,one quick push with his drain rod and it was clear,he used a camera to see if there were anymore blockages! As we are council tenants it was paid for in our rent,the chap doing the work was excellent 5stars

April 10, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barry, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Brilliant

The gentleman who came to unblock one of our drains was brilliant; he arrived nice and quickly, unblocked the drain, explained what he thought the problem was and how we could mitigate it raising problems in the future. He was friendly and polite, I couldn't have asked for more - thank you so much! :)

March 24, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Stevie-Leigh, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Tree root soil drain blockage

Great job, some amazing kit dealt with my tree root blockage in soil drain.
I would recommend Dyno Rod to friends anytime.

April 1, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Richard, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick response!

Messaged them last night! Here by 110pm today! Done a great job! Drain is unblocked and can now flush the loos without worrying! All tidy too!

April 1, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jacqueline, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

March 31, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Margaret, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Mending a broken toilet

Called Dyno-rod to mend our broken toilet. The engineer, Terry was efficient, thorough and very helpful. He not only fixed our toilet, he mended our kitchen taps all in the one hour. Saving us both time and money.

March 26, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barbara, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Terry and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Brilliant guidance on shared drain blockage

I called dynorod and explained that my drain was blocked, but didnt know whether it was our responsibility or Thames Water's to unblock it. Matthew came out to see us and inspected not only our manhole but all of the others in our row of houses. This revealed it was a shared drain and all houses were affected. He then rang Thames Water on our behalf and arranged for them to come out and deal with it. He was brilliant! We didnt get charged a penny for his excellent work as it was all Thames Water's problem to solve. Brilliant service!!!

March 27, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Phil 1, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Helpful

Helpful, efficient, speedy, easy to book and a nice guy! Thank you

March 27, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Erika, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent operative cheerfully did the…

Excellent operative cheerfully did the job and left everything clean and tidy

March 24, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Paul, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drain

Rang Dyno Thursday afternoon and by 10.15 Friday morning my blocked drain was cleared. Tom did a great job. Excellent speedy service.

March 20, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barbara, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick, easy booking excellent job

It was a very quick and easy to book an appointment for a convenient time when I could be at home. The job was a fixed price which I was advised of in advance. Matthew was excellent at communication to let me know when he would be here within the allocated time frame, respectful of the property, very pleasant to deal with and accomplish the job in a short space of time leaving everywhere clean and tidy. I hope I don't need to use them again but I certainly would!

March 18, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jan, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very prompt and professional service

Very prompt and professional service, Scott the engineer was so helpful and managed to get all problems flowing with no fuss or excuses, well done Scott....job well done.

March 17, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Andy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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