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Dyno-Rod - Kent Reviews 595

TrustScore 5 out of 5

4.9

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Rated 5 out of 5 stars

Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more

Rated 4 out of 5 stars

The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.9

Excellent

TrustScore 5 out of 5

595 reviews

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Rated 5 out of 5 stars

Great service

Quick, experienced and friendly service. Great service overall.

December 29, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Andy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Cannot fault what so ever

Cannot fault what so ever, made a call for an emergency drain blockage and they was with us within a couple of hours on a Saturday. Technician was very professional and completed the job in no time. Don’t waste your time calling others for blockages as these guys are all you need.

December 27, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Leighton, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Called on Boxing Day morning got a call…

Called on Boxing Day morning got a call back within an hour and by 11am toilet and shower unblocked, nothing more I can say other than thank you to the young engineer.

December 26, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Richard, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Emergency job, dealt with quickly and professionally

Phoned due to an emergency of overspilling sewage drain onto our patio 2 says before Christmas. They were so helpful on the phone and the gentleman came in about an hour. He just got on with the job and fixed it quickly and cleaned it all up. Very pleasant and helpful, I was so grateful to how quickly they came out and dealt with the issue. Thank you!! Hopefully we won't need to use again too soon, but I wouldn't hesitate to recommend or use in the future. Thank you!

December 23, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Olivia, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Call to completion of job less than 2 hours…

Called at 12.50 due to elderly parents blocked toilet, the call centre staff were very polite and advised of the procedure. Tom called and advised me he was hour away. Job was completed by 14.30 and payment was taken over the phone. Tom was very nice and polite guy. I would recommend dyno-rod Kent.

December 21, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Dawn, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

A good experience, thank you

Dan was great, sorted our blocked drain in a difficult location calmly and efficiently for a very reasonable price.

December 16, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Sarah, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick and efficient

As usual the engineers were knowledgeable and efficient, also timely, quick, tidy and easy to talk with.

December 9, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi John 2, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Fast and efficient

A great job unblocking my sink. It was over in a flash. Excellent work.

December 12, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Zakk 34, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Clean and tidy

The operative was courteous, rang before arriving to give me a rough guide to his time of arrival. He worked quickly and cleaned up after he had finished his work. He also cleaned some of the surrounding area, where he hadn't made a mess

November 26, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Margaret, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 4 out of 5 stars

Service from the engineer was excellent.

The gentleman, Mathew, was efficient ,professional and courteous. Only problem was that I never had a call to say he was on his way. A church hall is not always in use, so it would have been a wasted journey, if a hall user had not rung me. The person who took my call, kept saying " no problem", but clearly didn't listen when I explained that they needed to call me. Mathew, the service engineer, was excellent.

December 9, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Mrs Spiller 16, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. I apologise for the lack of the phone call as we instruct all our engineers to ring with an ETA for the reasons that you stated. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very efficient service thank you

Very efficient service thank you

December 9, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Richard, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Amazing, fair priced, and a great number to keep on speed dial!!

Such a polite man came to fix the plumbing problem in the home.. shoe covers and all other protective bits protected our carpets, walls etc from dirt and damage - it showed total respect for our property and as he cleaned up after himself - I didn’t have to do anything except be over the moon with the service and the “jobs a good ‘un” moment..

The man explained the problem using words anyone can understand - there was no ‘job’ or ‘technical’ wording that the average person may not understand.. he then completed the work, quickly, quietly and fixed everything..

I wasn’t pushed into paying for anything extra.. the chap was an excellent example of how business should be done! Thank you - I will definitely recommend your company as a first choice and your company will remain my first port of call!

November 21, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Feral Twist 25, thank you very much for taking the time to review our service and pleased that you are happy with the service provided. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drains

Matthew investigated the issue , kept me informed and showed me the various issues. He also offered practical information to avoid future issues.

Excellent service and he fixed the issue quickly

November 24, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Washington, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very quick response to our problem

Very quick response to our problem. The guy who came to sort it out was polite and explained what he was going to do and then gave us tips so it wouldn’t happen again. Very efficient service.

November 27, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Geoff, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Same day service - good job done!

M was cheerful and polite, knew his stuff and found a solution for our issue with no fuss. He also recommended further treatment to deal with the issue once and for all.

November 25, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Customer 9, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Fabulous service

Fabulous service, called at 8-30 and they were here 2 hours later. Fast efficient service very pleasant young man. Can’t fault them
Suzanne

November 21, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Suzanne, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service, had 4 firms come to try and clear a drain with no luck. Matthew came and worked extremely hard. Was determined to get the drain clear and was successful! Very helpful and would recommend to anyone.

November 17, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Gary, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

The engineer was helpful and…

The engineer was helpful and understanding and explained clearly tge issue and how to resolve it.

November 11, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Ross, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very polite,helpful and super quick.

Very polite,helpful and super quick.
Worked around my commitments for children.

November 11, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Leanne, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these brilliant comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

We had an emergency blocked toilet at…

We had an emergency blocked toilet at our mums. Our Mum is 89 with Alzheimer’s - dyno rod were amazing- came out within a few hours and sorted the problem in the pouring rain. They were really respectful, polite and kind to mum and we were so impressed with the whole service and not expensive. Definitely recommend and would use again. Thank you

November 10, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Ms Peto, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these brilliant comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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