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Dyno-Rod - Kent Reviews 595

TrustScore 5 out of 5

4.9

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Rated 5 out of 5 stars

Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more

Rated 4 out of 5 stars

The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.9

Excellent

TrustScore 5 out of 5

595 reviews

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Rated 5 out of 5 stars

Speedy Scott to the rescue again.

January 29, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Shane , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Really helpful and understanding

Really helpful and understanding

January 28, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Mr Whitmore, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 4 out of 5 stars

The price, wow!!

The price! Less than 30 mins and cost £195???
Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain was cleared.
Wasn't given a price until literally 30 mins before arrival.
Sorry dyno rod I'll shop around in future.
I've upped my original score from 3 to 4, if they did halves I'd give them 4.5.
I was contacted by 2 separate people from Dynorod, that wished to put right, the experience.
Paul came and met me onsite and two other guys joined us, they lifted 6 manholes to find a "flow". Couldn't ask for more (maybe cheaper)! Thanks. Happy customer.

January 28, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Stephen, thank you for taking the time to review our service.
I'm very sorry you weren't happy with the cost of your job. We always try to provide value for money on every job that we attend but on this occasion it hasn't happened. My colleague Paul will contact you today to arrange a visit with a view to carrying out further investigations on site and to hopefully resolve any issues which may have been missed.

Rated 5 out of 5 stars

Very efficient and nice

Booked them for a blocked outside drain. They called before the job was booked to go through the pricing and to double check why I recommended they bring two people to help save me money. They arrived on time and fixed the problem straight away explaining what they were doing every step. Matthew and Paul were very efficient and genuinely nice guys. Thank you.

January 26, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Tim, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Paul, Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very friendly and knowledgeable…

Very friendly and knowledgeable engineer who was able to diagnose the issue and requirements quickly and help with some other drainage questions I had about my property

January 24, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Mr Hull , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Cleared block drain

The engineer arrived quickly and soon cleared my blocked drain. He washed everything down and put a camera down. He explained everything and advised me what to do next.
Very happy thank you!

January 23, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Maggie , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Staff let us know when on their way

Staff let us know when on their way, and in the time frame given.
Polite and friendly

January 23, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Ruth , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Scott the engineer excellent! He completed unblocking…

Scott the engineer completed unblocking in quite a short time. He then washed out thoroughly the gullies at the rear of the bungalow. He rechecked all with a camera twice. The sump is clear now and pipe unblocked.
Scott was exceedingly friendly explains all he was doing. An excellent engineer in my view and experience.

January 20, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi John , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Good service

They responded very quickly when I contacted them with a blocked drain. Scott came. He was friendly and professional and got the job done.

January 16, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Martin, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Representative excellent and Good Service

Initial call - questions asked, re external drains - all explained and no pressure.
Representative, Lawrence, was amazing - fixed the problem & advised on future upkeep. Very professional and knowledgable.
Coincidentally and just prior to him leaving - an internal domestic leak happened - Lawrence noticed, helped and then went beyond the call of duty and put in an emergency call for us. Put my mind at rest.
Recommend this service and especially Lawrence. Super star 🌟

January 19, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Teri, thank you very much for taking the time to review our service and for your fantastic comments on the office and engineer performance. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Absolutely charming technician couldn’t…

Absolutely charming technician couldn’t be more helpful

January 16, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jac, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Such a great team I’ve worked with them…

Such a great team I’ve worked with them for 5 years doing routine annual drain clearances and highly recommend them 🙏👍

January 13, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Julie, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Rapid response

Rapid response, immediate fix, fantastic

January 13, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Tim, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Amazing emergency response late evening…

Amazing emergency response late evening during a storm, great technician who resolved the blockage very efficiently.

January 8, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Claire, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Incredible service

Incredible service. Thank you.

January 7, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Caroline, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Really polite and courteous and toilet…

Really polite and courteous and toilet unblocked with no issues. Many thanks!

January 3, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Steve, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Drain clearing

Scott, the plumber, turned up on time. He carried out necessary work to clear partially blocked drain. This was done expeditiously.

January 2, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Frank, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very quick call-out

Very quick call-out for a sewer blockage on New Years Day. Price agreed upfront and everything made clear to me so there were no surprises. Engineer arrived within an hour and fully resolved the blockage and cleaned everything up within 45 minutes. Really very good service.

January 1, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mike H, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Leaky tap fixed!

We had a leaky tap on our bath tub. Riley was our plumber who came out mid morning as promised, he assessed the tap and managed to fix it up for us despite there not being much room to work in!
At first due to the small space he was going to try and fix the leak but after another assessment he decided to replace the whole tap so everything works smooth!
He worked efficiently and was super friendly with us! Would recommend them to anyone!

December 31, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Nikki, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Riley and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very fast and friendly service

Very fast and friendly service. Sorted out problem very quickly.

December 30, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mr Cox, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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