Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more
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Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more
Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more
The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
4.9
Excellent
595 reviews
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Steve the engineer was fabulous
Steve the engineer was fabulous. Service was quick and resolved easily
November 10, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Lucy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Amazing same day service
Amazing same day service. Thankyou Scot for sorting our problem and keeping us informed at all times.
November 9, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
We have recently used Dyno-Rod to…
We have recently used Dyno-Rod to unblock a drain and I cannot speak highly enough of the work carried out by Carl and Sam. It was a difficult job that involved digging quite deep holes in our lawn to gain access to no fewer than six manhole covers before the blockage was found and removed. Carl and his colleague demonstrated a lot of expertise and determination to solve the problem. So, overall, well done Dyno-Rod!
November 6, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jack 5, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl, Sam and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Dyno Rod (Matthew) was fantastic
Dyno Rod (Matthew) was fantastic. Quick response time and extremely thorough and helpful.
November 1, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Mr Jackson, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very prompt response from Dyno-Rod
Very prompt response from Dyno-Rod. Tom arrived within 15 minutes of my call. We had a blocked soakaway that was flooding our driveway with the water about to enter our garage. The job wasn’t straightforward but Tom persevered and managed to clear the blockage - working throughout in heavy rain. He also swept all the debris off our driveway leaving everything clean. I have no hesitation in recommending Dyno-Rod. What a great service!
October 29, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi D & K 29, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Exceptional Service
The speed at which Dyno responded is truly commendable. Tom arrived the same day. He conducted a thorough investigation and carefully explained every stage to me. He was extremely polite when walking through the house. Despite mine being the last appointment of the day, and it was getting dark, Tom never rushed and kindly explained other options which would have taken more time. Tom was exceptional and a real credit to the company.
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Vincent, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Exceeded expectations
The engineer quickly identified the issue & promptly implemented the solution.
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi WJB 16, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Definitely would recommend
Brilliant. Came the next morning to investigate our blockage to upstairs bathroom. Gained access to our stack, cleared it, all sorted. Lawrence, the engineer, was professional and polite. We had got someone else, a local company, to come and have a look and they quoted £450. Dyno Rod came and charged me £190. Would definitely keep using DR and only them. Thank you to Lawrence, lovely bloke
October 24, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Id certainly recommend Dyno
Id certainly recommend Dyno, a very pleasant, gentleman (forgotten name). Carried out a thorough examination and answered all my many questions putting my mind at ease. He explained in detail in a way i could understand, I’m an elderly lady.
October 23, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Mrs Sillitoe, thank you very much for your glowing review of the visit carried out by Scott. I'm hoping that it's unintended but you have only given it a score of 2 out of 5 which doesn't seem to accord with your comments. If you did intend a higher score could I please request you to edit your review?
Go to Trustpilot.com and click Log in in the top right-hand corner. Log in with your account details.
Under your user icon in the top right-hand corner, select My Reviews from the drop-down menu. If you locate the review you can click edit at the bottom of the review.
Thank you very much,
Peter Messenger
Very quick to answer my call
Very quick to answer my call. Clear instructions given about appointment and cost explained. Dyno rod man was friendly and efficient in his work. Clean and tidy drain and unblocked with rods removed that we got stuck in pipe! Thank you!
October 22, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Job got done quickly and the man that…
Job got done quickly and the man that came out was very helpful. Unfortunately that's were the good experience ends. I was told I would receive the report along with a video the next day. Its now 3 days and have had to call for the second time and I have been told its not done and won't be done for at least another four days. Apparently there is nothing they can do as the person it was given to is off. The office is very unhelpful despite me expressing the urgency in needing the paperwork for my landlord.
October 16, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Laura, please accept my apologies for the delays in sending the invoice and report. We have sent them to you this morning so please contact our office if you require any further assistance.
Kind Regards,
Peter Messenger
So pleased we chose Dynorod
Scott turned up exactly when expected. He was extremely professional and knowledgeable. He knew instinctively how to address the issue with our blocked toilet. He used very high tech equipment to locate and release the blockage. Excellent job - very pleased and relieved.
October 15, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Friendly and professional service
The engineer was friendly and considerate as well as being professional.He worked competently and explained everything clearly and cleared up after he’d completed the job. Was very pleased with the service .
October 14, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Pat, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
very efficient and communication…
very efficient and communication excellent.
October 13, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Judi, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Toilet Blockage Solved.
Arrived very quickly after call. Engineer very quick and efficient, polite and clear with explanation of the problem, and the solving of it!
My wife and I were very pleased all round 😃!
October 4, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Martin, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott provided a very quick and concise…
Scott provided a very quick and concise service explaining everything all the way through. Faultless.
September 23, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Grant, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott was tremendous confident in his…
Scott was tremendous confident in his ability and informative. Second occasion to use Dyna-Rod quite frankly I wouldn’t bother phoning anyone else.
September 13, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Steve, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service from booking to…
Excellent service from booking to finish. Fast, polite couldn’t ask for more
September 15, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Roman, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Thank you Scott!
Excellent service from the moment I called until job done (same day). Prompt and efficient. Scott knew his stuff and cleared blocked downpipes quickly and expertly.
September 4, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi A Customer 2,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Lawrence was very helpful and…
Lawrence was very helpful and efficient. Thank you
September 3, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Mr Jackson,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
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