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Dyno-Rod - North East Reviews 

1,153
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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Rated 5 out of 5 stars

I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked eff... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied

Rated 5 out of 5 stars

Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,153)

8,297 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Dyno rod…

Brilliant service from Dyno rod recently. Had a blocked drain with waste water coming into the property and within a few minutes of calling them they were on their way. They got to the property and because of a complication they couldn’t begin work but when I phoned back later they were on it straight away. It was an awful job and they carried it out efficiently and courteously. I can’t thank them enough !!!

September 18, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Alanna Taylor,

We're happy to hear that our service resolved your blocked drain. We appreciate you choosing Dyno-Rod and taking to time to provide your feedback. Thank you!

David Screen, Dyno-Rod

Rated 4 out of 5 stars

Quickly fixed

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but it was all sorted within an hour and he cleared away all the gunk around the drain. Explained everything he was doing and cleaned up all the splashes.

September 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Mr JF,

We appreciate you taking the time to share your experience. We're glad we were able to resolve your drain issue. We will share your comments with the team.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Wayne was brilliant new the route of…

Wayne was brilliant new the route of the problem straight away. Even on a Sunday was friendly and professional. Cleared the issue quickly and left the place tidy cheers

September 14, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Dean lathbury,

We're happy to hear that we were able to clear the issue quickly, We appreciate your review and thanks for using Dyno!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Great service booked online for that…

Great service booked online for that afternoon. Great communication about when they would arrive. Sorted problem

September 13, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Emma,

We're happy to hear that you had a positive experience with our service! We appreciate your feedback, we will share it with the team, Thanks!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent Service

Phoned up, call answered promptly. Efficiently booked in for that morning. Then received an update call and text message. Operator arrived on time, was polite, efficient, and good value given nature of our blocked drain. I would 100% recommend Dyno-rod.

September 12, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Mark Pickering,

We appreciate your excellent review! It's great to hear that our team responded quickly and resolved your blocked drain effectively. We're glad you were satisfied with the service and would recommend us. Thank you for choosing Dyno-Rod

David Screen, Dyno-Rod

Rated 4 out of 5 stars

Prompt and efficient

Prompt, courteous, knowledgeable, friendly

September 3, 2025
Unprompted review
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Reply from Dyno-Rod - North East

WAW,

We appreciate your positive feedback and we're glad you were satisfied with our service. Thank you.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

We had a blockage that effected the…

We had a blockage that effected the business, Wayne was prompt , friendly efficient and worked around our restrictions to get it sorted, top guy

September 1, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Hi Andrew

We're really happy to hear that the work was prompt, efficient, and accommodating to your business needs. Thank you for sharing your positive experience with us and thank you for using Dyno!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Used the booking system on line

Used the booking system on line, received a phone call in minutes and they arrived within the hour. Excellent service, would 100% recommend and use again.

August 27, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Laura Dodd,

We're happy to hear that our booking system worked well for you. We appreciate your recommendation and are grateful for your feedback!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Easy booking via the internet

Easy booking via the internet, a phone call from Keith to inform us he was on route and without fuss was able to confirm where the problem lay.. Definitely Dyno Rod would be my first call option if we had a problem again.

August 22, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Andrew,

We appreciate your positive feedback and are glad you had a great experience. Thank you!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Wayne delivered a first class service.

Wayne came round at 8.30am, which was great - I was told it would be between 8am and 1pm. Drain was blocked with hardened grease - Wayne diagnosed the problem in no time and cleared the blockage really quickly - polite, high quality, efficient, professional service with a big smile!

August 21, 2025
Unprompted review
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Reply from Dyno-Rod - North East

James Gould,

Thank you for your positive review. It's great to know the diagnosis and clearing of the blockage were done quickly and professionally. Thank you for choosing Dyno-Rod.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Really great service

I booked online on the Sunday evening and got the email confirmation straightaway. This was followed by an email and text in the morning to let me know someone would be there that day. I then got a call later in the morning from John, the engineer, who said he was around 30mins away. He arrived and tried to unblock the drain, but it wasn't shifting. We needed to access the manhole, which had been covered over, so he deferred the job and came back the next day to sort it all, once the manhole was accessible. Despite how full the manhole and drains were, he got it all sorted in less than 30mins and everything is flowing again so I'm very happy.

August 19, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Sarah,

We're happy to hear that you were pleased with our engineer's efforts to resolve the drain issue, even with the challenges encountered. We really appreciate your positive feedback and will share it with the team.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Efficient service

Wayne attended promptly and removed the blockages effectively. He also checked that the drain was in a sound condition using cameras.

August 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Annw Rayner,

Thank you for taking to time to provide a review of your visit. We're happy to hear that the service was prompt we were able to resolve the issue with the drain blockage. We appreciate you choosing Dyno-Rod and thanks again for your feedback.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Wayne the drain man

Booked online and followed up with a call as needed from unblocking before holiday cottage guests arrived next day.
Wayne called me 7am next day said he would be here by 8am, gave costs and asked questions about issue.
Arrived on time, fixed blocked drain quickly and efficiently. Friendly and efficient, perfect job and would highly recommend dyno rod and Wayne

August 16, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Shelley Leslie,

We appreciate you sharing your experience. We're happy to hear that the service was prompt and efficient, especially with the urgency of your holiday cottage guests' arrival. We're glad we could resolve the drain issue effectively!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Brilliant, honest service

I was able to book an appointment online for the next day for a blocked drain. A survey done on a new property stated the drain was blocked. When the guy came from dynorod, he quickly identified that it was just surface dirt. He cleared it away and even checked a second drain. As it wasn't blocked, there was no charge! He was on time and messaged to say he was on his way and couldn't have been more helpful when he arrived. Definitely worthy of 5☆

August 12, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Hi Sarah, we're really happy to hear that you had a positive experience with our service. It's great to know that the engineer was able to quickly resolved the issue and was helpful. Thank you for your star review!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent Service

Excellent, great communication and very speedy service. Highly recommend

August 12, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for providing your feedback, we appreciate you using Dyno-Rod and will share your review with the team.

Rated 5 out of 5 stars

Lads have been today to sort out re…

Lads have been today to sort out re routing some sewerage pipes they were very timely professional and clean and tidy lovely job thank you

August 11, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that the team was timely, professional, and tidy while rerouting your drains. We appreciate your feedback and are glad you're pleased with the job!

Rated 5 out of 5 stars

Excellent service

Excellent service. Phoned at 9.30am and sorted by 1.30pm. Really good communication at first phone call, outlining costs and how/when to pay. Really good communication advising of arrival and managed the fact it is a tenant in the property/ payment and invoice Really well. Great service!

August 11, 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're happy to hear that you had such a positive experience! We appreciate you taking the time to provide your feedback. We have shared this with the team, thanks again.

Rated 5 out of 5 stars

100% I would have this company back without a doubt

100% I would have this company back. The lad was spot on I can only have good things to say about this company. He got straight on with what needed to be done and was lovely. Honestly it was well worth the money!!! A+ to this company thank you so much !!!!!

August 11, 2025
Unprompted review
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Reply from Dyno-Rod - North East

It's great to know the work was completed to your satisfaction and that you found it well worth the money. Thank you so much for your A+ rating and kind words!

Rated 5 out of 5 stars

Took a while to get through to Dyno Rod…

Took a while to get through to Dyno Rod initially but, once booked in, I knew the time scale for engineers to visit.
Wayne and Jake attended early pm , following a t/c from Wayne giving estimated time of arrival. Wayne provided price of job so I knew upfront & payment methods.
The work was carried out very efficiently and Wayne in particular was very helpful, polite/ courteous and friendly. He checked my downstairs toilet ( inc. flush) and respected my home. The job took only 20 mins or so and I felt entirely confident that Wayne had everything under control from the outset.
I sought advice re cause of blockage to drain/ back blockage to toilet. He gave me very clear and concise advise as to how to minimise a re - occurrence of problem.
An excellent service from Wayne and Jake.
I would have no hesitation whatsoever in recommending Dyno Rod to anyone.

August 8, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your experience with such a detailed review. Were delighted you are happy with your experience and glad that you would be happy to be recommending us! We have shared your comments with the team

Rated 5 out of 5 stars

Promt response

Promt response - on site early in the morning following an evening phone call.
Problem resolved an hour after arrival.

August 7, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for your positive feedback; we are delighted we were able to resolve your issue and really appreciate your comments!

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