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Dyno-Rod - North East Reviews 

1,153
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked eff... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied

Rated 5 out of 5 stars

Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,153)

8,270 reviews in the last 12 months

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Rated 5 out of 5 stars

ED 5858

Speedy efficient service would recommend

November 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you choosing Dyno-Rod and thank you for taking the time to leave us your feedback

Rated 5 out of 5 stars

Blocked External Drain

Had a problem with my external drains for a while, HomeServe previously came out, couldn’t access the drain & refused to help any further. Wayne came out & refused to be beaten by it, a coffee later access was gained & the blockage was cleared within minutes. Great service & great guy!

November 9, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback. We're happy to hear that we were able to resolve the difficult drain issue for you. It's great to know. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

I had a blocked upstairs toilet

I had a blocked upstairs toilet, the service was quick, friendly and cheaper than other service providers which I was pleasantly surprised about. The engineer made sure that everything was sorted before he left and explained what the issue was so that I could try to avoid a future issue. 10/10

November 14, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback regarding your experience. We're happy to hear that our engineer was able to resolve your issue. We will share this with the team and we appreciate you choosing Dyno-Rod .

Rated 5 out of 5 stars

Fast reliable service

Quick same day service. Reliable and prompt. Would recommend.

November 13, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Caroline,

We are so glad you were happy with the quick resolution and we appreciate you taking the time to recommend our same-day service!

Best wishes

Dyno-Rod

Rated 5 out of 5 stars

Blocked Drain

Great guys - worth every penny for a horrid job. I’m so grateful.

November 7, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning

We're so glad we could assist you. Thank you for your appreciation and for choosing Dyno-Rod; it means a lot to us!

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Fantastic Service!

Fantastic service. The operative (apologies, I don’t remember his name) provided clear updates as to when he was going to arrive and what work he was going to undertake at my house. He went above and beyond the original scope of work and cleaned up before he left.

October 22, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback. We're delighted to hear that we were able to provide updates and that we went above and beyond to sort your issue. We'll be sure to pass on your kind words and thanks again for choosing Dyno-Rod

Rated 5 out of 5 stars

Needed emergency call out for blocked…

Needed emergency call out for blocked sewage pipe. Excellent service. Engineer was excellent. Great communication. Very efficient and friendly. Would certainly recommend.

October 20, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you letting us know about your experience and we're delighted to hear that you consider we provided excellent service. We will share this with the team and appreciate you choosing Dyno-Rod

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Superb service from Wayne North East

This is probably the best review I have ever written. I was visited by Wayne from Dyno rod North East. We had badly blocked drains. The issue was resolved efficiently and quickly but the main thing was his manner. He was super helpful. I think he helped much more than others would have. I have had many tradesmen visit but none have ever been as helpful. Cheers

October 16, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your experience. We're happy to hear that the drain issue was resolved and that you found Wayne helpful. Thank you for your feedback.

Rated 5 out of 5 stars

Kitchen sink repair

Arrived within the timescale quoted. Quickly identified the problem with the kitchen tap and carried out the remedial work needed. Polite and professional at all times.

October 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback! We're happy to hear that our engineer managed to resolve the issue with the kitchen tap. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service, arrived early and meet all expectations

October 17, 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us a review and thank you for choosing Dyno-Rod for your CCTV survey

Rated 5 out of 5 stars

Simply the best

Andy turned up to find and repair my water leak and began by cutting away part of the hall ceiling to find the issue. He was a really nice bloke who is very good at his job and a credit to Dyno rod. Due to needing more parts he quickly went of to get them so he could finish the job and restore our heating and hot water. He also needed some assistance with the repair and arranged for James to turn up and assist him. Another really nice bloke who cracked straight on with the job in hand and is also a credit to Dyno rod.
Both lads were very positive and really wanted to do a good job which is a rarely the case these days. I was very impressed and would definitely recommend Dyno rod especially if you get Andy or James to do your emergency repair. Thanks lads 👏🏻

October 16, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that you were impressed with the service during your repair. We appreciate your positive feedback regarding the team's dedication and commitment to providing excellent service. Thank you!

Rated 4 out of 5 stars

Good service but problem is he’s Left a…

Good service but problem is he’s Left a trail of dirty tissue and residue all on the top of the drive. Only saw after he left as I’m disabled and couldn’t go to check until it had dried. For the price of it and for hygiene reasons no residue should have been left behind.

October 9, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning

We apologise for issue you have reported. We have tried to contact you to arrange a return visit to resolve this issue, please call and we will sort this out straight away. Many thanks for the review. Please call 0191 4150415

Rated 5 out of 5 stars

Highly recommend

Wayne came out today and went above & beyond,.

Great job and a top bloke

October 7, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that we were able to resolve your issue. We appreciate you taking the time to leave us this great feedback!

Dyno-Rod

Rated 5 out of 5 stars

Lovely bloke

Lovely bloke. Did the job efficiently . Good dealings with the office too.

October 6, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that you had a positive experience. Thank you for your kind words and for using Dyno-Rod

Rated 5 out of 5 stars

I booked Dyno-Rod on line yesterday for…

I booked Dyno-Rod on line yesterday for one of there engineers to come out today to unblock our downstairs toilet as my wife snapped a toilet brush head and was lodged in the u-bend Wayne turned up and proceeded to asses the problem using his camera system and a rod plunger after 20 mins he flushed it out and showed me the snapped brush head and now toilet operates as it should I would recommend if you cannot unblock it yourself call these out. And when he finished he said he was ex Army so was great to meet a fellow veteran and knew a few of my mates who had served. Once again cheers Wayne B for your swift work 🇬🇧

October 3, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon,

Its great to hear that our engineer was able to resolve the blocked toilet issue swiftly and efficiently. We appreciate you recommending our services. Thank you for sharing your positive experience!

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Prompt service

Prompt service. Checked all sinks, shower and toilets, plus outside drains. Thank you.

October 1, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that you received prompt service and that we managed to check everything was clear. Thank you for your positive feedback!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Blocked drain

Rang on the Monday afternoon and the guy turned out Tuesday morning at the time stated. Blocked drain sorted by John, all done and cleaned up within a hour. Great service by John, would definitely recommend.

September 30, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Gary Coulson,

We're happy to hear that the drain issue was resolved quickly and efficiently! We appreciate your positive feedback and are glad you were satisfied with the service. Thanks for recommending us!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Called contact centre on sun afternoon…

Called contact centre on sun afternoon - spoke to Sean who was excellent friendly professional and reassuring and confirmed everything - engineeer out within 90 minutes and issue resolved - was a little pricey but call out in a Sunday for essential waste blockage - highly recommend !

September 28, 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

David Newell,

We're happy to hear that you were provided you with excellent, friendly, and professional service. We appreciate your recommendation, and we're glad the issue was resolved quickly. Thank you for your feed back!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Arrived promptly and clearly explained…

Arrived promptly and clearly explained what would be needed to do the job. Once completed he cleaned up after himself, would definitely recommend.

September 24, 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon,

Thank you for your review, we're happy to hear that you were pleased with the prompt service. We appreciate your recommendation and for trusting us with your drainage problem.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent service carried out by a…

Excellent service carried out by a knowledgeable professional employee

September 22, 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Martin,

We appreciate you taking the time to leave a review. We're delighted to hear that you were satisfied with our service, thank you for choosing Dyno-Rod.

David Screen, Dyno-Rod

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