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Dyno-Rod - North East Reviews 

1,153
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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Rated 5 out of 5 stars

I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked eff... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied

Rated 5 out of 5 stars

Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,153)

8,270 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Unblocking an outside drain on a Saturday.

December 13, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that you consider that we have provided first-class service, Thank you for your positive feedback and for choosing Dyno-Rod

Rated 5 out of 5 stars

Quick Service, Would Recommend!

Very helpful and kind. They fixed my drainage issue so quickly and the service was great!

December 11, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us feedback. We're happy to hear that our service was helpful, kind, and quickly resolved the issue.

Rated 5 out of 5 stars

Excellent work

Excellent work. The technician, Wayne, came round and established that what I thought the problem was didn’t actually exist. Recommended what had to be done before he returned. Had no doubts at all that he could clear the blockage and he was right. Perfect work. Had other people round, but he was far and away better. Totally recommend.

December 12, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that we were able to diagnose the issue and resolve the blockage effectively. We appreciate you taking the time to share your experience and your recommendation, thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Kitchen pipes were blocked & leaking

Kitchen pipes were blocked & leaking
All linked to sink ..
Washer & dishwasher so we couldn't use any ..
Wayne came prompt & sorted our problem out ..no hassle ..no mess
Excellent service from him & a lovely man to meet
Fabulous service from him highly recommend Wayne & would ask fir him personally if ever we need this service again

December 12, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that your issue was resolved quickly and efficiently. We appreciate your kind words and are so glad you were pleased with the service. Thank you for recommending us!

Rated 5 out of 5 stars

Great job turned up did what they said…

Great job turned up did what they said they would and finished up. Perfect

December 11, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate your perfect feedback. Thank you for taking the time to share and for choosing Dyno-Rod.

Rated 5 out of 5 stars

Wayne who attended to my dads multiple…

Wayne who attended to my dads multiple times was class didn't give up on a very bad blockage was sympathetic towards my dad who has dementia Wayne is a credit to the company give the lad a raise

December 6, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're so glad to hear we were able to resolve the issue while taking care of your dad's circumstances. It's wonderful to know we made a positive impact. We appreciate your kind words, all the best and thank you for choosing Dyno-Rod.

Rated 5 out of 5 stars

Fabulous customer service and swift…

Fabulous customer service and swift arrival. From receptionist to manager to drain engineer, the service was excellent. The manager put me at ease having had 3 stressful days of being told by the insurance company different scenarios for why I had water coming into the property down an internal stack pipe. They suggested i get a trace and access report done, researched this and was very expensive. I phoned Dyno rod and within 15 minutes I had an engineer at my property, he reassured me that if it was drainage issue he would sort it. He checked the manhole and it was not blocked, he put the camera up the drains right up into the toilet waste pipe and there was no sign of damage to any pipe work. The engineer checked the seals on internal pipe work, which was fine. He then suggested it could be a roofing issue. Hey presto, someone that actually had a sensible reason to the issue. Yes I paid happily for the drains to be checked as the peace of mind I now have that it's not that, that was causing the problem. Well done Keith. Roofer now working to resolve the leak.

December 2, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We delighted that we were able to help with this challenging set of circumstances. We understand how frustrating it is when you cant get the help you need when you need it. We really appreciate your feedback, especially for mentioning the whole team as well as the engineer who was able to identify the issue. Were glad you are able to get it sorted.

Rated 5 out of 5 stars

Thanks so much to Wayne for sorting out…

Thanks so much to Wayne for sorting out our drain problems so quickly and efficiently,
Friendly professional service

December 3, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us a review! We're so glad to hear that our services were delivered quickly and professionally. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent Work

Arrived on time, identified the problem within 15 minutes and cleared the blockage quickly. The technician cleaned the area, briefed me on the problem and the guarantee before departing. Excellent work.

December 2, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning, we're happy to hear that the We arrived promptly and were able to resolve your issue. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Excellent service

Dyno were on time, managed to unblock the drain without issues and all for the price quoted. Thanks Dyno.

December 1, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for your positive feedback. We're happy to hear that the drain unblocking service was completed successfully. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Really good service

Really good service, same day, helpful guy Wayne who cleared a badly blocked drain

November 29, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We are happy to hear that you received really good service. We appreciate you choosing Dyno-Rod and for your feedback.

Rated 5 out of 5 stars

My bathroom toilet was blocked

My bathroom toilet was blocked, couldn't clear it with my plunger. My usual plumber recommended Dyno-Rod. It was a Saturday too, Dyno-Rod arrived 45 mins after my initial call, Keith cleared the blockage within 10 mins and inspected the outside drains and ensured all 3 inlets from upstairs were running clear and explained which sink and toilet in the house led to which outlet for me.
Keith was amenable and professional throughout. Also gave me some other usefull tips.

November 29, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for choosing Dyno-Rod. We're happy to hear that our service resolved your issue, even on a Saturday. We are here 24/7 365 days a year for that very reason. We appreciate your review.

Rated 5 out of 5 stars

Wayne has just made my day

Wayne has just made my day. If I could give more stars,then I would. Above and beyond the normal service, Wayne explained everything to me so I could understand. A brilliant job done from a brilliant man.

November 28, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Wow, what a great review! Thank you.
We're delighted to hear that you had such a positive experience! We have shared your comments with Wayne and the rest of the team. Thank you for choosing Dyno-Rod and for your fantastic feedback!

Rated 5 out of 5 stars

Dynorod are my 'go to' company

Dynorod are my 'go to' company.
They responded quickly to my emergency, (2 hours) efficiently sorted the problem and offered good advice going forward on preventing it happening again. Guy was polite and knowledgeable. Office staff also responsive and helpful. 10/10 ✓

November 26, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're delighted to hear that we could respond quickly to your emergency and resolve the issue. We really appreciate your kind words and we thank you for choosing Dyno-Rod and for the 10/10 rating!

Rated 5 out of 5 stars

Blocked toilet drain

Efficient, appt booked to suit and kept to the date and time. In fact was early. The man was polite, friendly and very quickly sorted the problem. Not cheap, but a service required and very reliable.

November 26, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to provide your feedback following our visit. We're happy to hear that we were able to resolved the issue quickly. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Prompt and effective

Prompt, efficient and effective service, good communication

November 25, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning, Thank you for taking the time to share your positive experience with us. We really appreciate that you chose Dyno-Rod

Rated 5 out of 5 stars

Two guys who took their time to do a…

Two guys who took their time to do a totally professional job, great attention to detail, skilled craftsmen. Complicated task ( from my point of view) but problems solved. Thankyou.

November 21, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We really appreciate you taking the time to share your feedback. We're glad to hear that you were satisfied with the team's attention to detail and problem-solving skills. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great customer service

Great customer service. Very helpful and professional. Came when they said and carried out the work quickly and effectively. Offered future advice to prevent further blockages.

November 19, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Russell,

We appreciate you taking the time to provide feedback your experience! We're happy to hear that you found our service helpful and professional, we will share this with the team. Thank you for choosing Dyno-Rod.

Dyno-Rod

Rated 5 out of 5 stars

Rang just after 8am engineers arrived…

Rang just after 8am engineers arrived at 10 30 drain cleared within 20 minutes excellent service two great guys very polite

November 18, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for taking the time to share your feedback. We are so glad the engineers were able to sort your issue, we appreciate you choosing Dyno-Rod. Thank you!

Rated 5 out of 5 stars

Delayed well deserved thank you

Ive taken too long to write this review so have forgotten the date but it was late Oct 25.
I didn't want to just let the review slide as the service was exemplary.
I was really worried and anxious but when Wayne arrived, he was reassuring and and just got straight on with the job. He was extremely thorough and determined to find the problem. He went way above and beyond duty to find a solution and of course he did.
He is an asset to Dyno rod and a thoughtful and professional workman. He made an awful experience far less stressful for me and I can't thank him enough.
Thank you Wayne

October 23, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning,

We appreciate you taking the time to share your experience. We're happy to hear that you were happy with the service you received and Wayne was determined to find a solution for you. We are grateful for your kind words and have shared them with the team!

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