I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked eff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more
Company replied
Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more
Company replied
Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Rosse Close 5, NE37 1ET, Washington, England, United Kingdom
- 0191 303 9565
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BRILLIANT SERVICE
Prompt, friendly and got the job done. Wayne was very polite and resolved my problem quickly and with very little mess
March 24, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon,
We appreciate you sharing your feedback. We're happy to hear that your issue was resolved quickly and efficiently, with minimal mess. Thank you for choosing Dyno-Rod North East
So fast in response from first contact…
So fast in response from first contact to engineer arriving- he was very efficient, professional and friendly
March 24, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon,
We appreciate you sharing your feedback. We're happy to hear that the service was fast and that the engineer was efficient, professional, and friendly. Thank you for choosing Dyno-Rod North East
Wayne was very professional and…
Wayne was very professional and explained exactly what he was doing he did a great job also very friendly and easy to talk to definitely recommend him
March 20, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mr Booth,
We appreciate you sharing your feedback! We're delighted to hear that our engineer was professional, explained the process clearly, and was friendly. We're glad you recommend our services.
Dyno-Rod
Happy Customer
Barry and David were very friendly and gave a lot of advice regarding ongoing maintenance to our internal plumbing. Definitely would get DynoRod out again if required.
March 20, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Dixon,
We appreciate you sharing your feedback. We're happy to hear that the engineers were friendly and provided helpful advice regarding plumbing maintenance. Thank you for your positive feedback and for choosing Dyno-Rod North East
Wayne was very helpful
Wayne was very helpful: Advised on how to create an inspection panel should the smell not ho away and better access is needed in future.
March 20, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning John,
We're delighted to hear that our advice on creating an inspection panel was helpful! We appreciate your positive feedback and thank you for taking the time to share your experience.
Dyno-Rod
I was visited today to have a filter…
I was visited today to have a filter installed on my boiler, the engineer was very friendly and respectful of my property, Carl S did a great job
March 18, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs Roberts,
We appreciate you sharing your feedback! We're happy to hear that the engineer was friendly, respectful of your property, and completed a great job installing the filter on your boiler. Many thanks for choosing Dyno-Rod
Great experience
Came out on a Sunday, prompt sevice, job done and cleaned up, cant fault it, thankyou so much.
March 15, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs Howarth ,
We're happy to hear that you received prompt service on Sunday, and the job was completed to your satisfaction. Thank you so much for your positive feedback!
Dyno-Rod North East
Wayne did a great job
Wayne did a great job. Phoned to give us an arrival time. Prompt and very efficient. Very friendly and informative throughout.
March 13, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Craggs,
We appreciate you taking the time to share your experience. We're happy to hear we were able to resolve your issue and that our engineer was prompt & efficient. Thank you for choosing Dyno-Rod North East
They solved my problem yesterday very…
They solved my problem yesterday very good people and skilful.
March 11, 2026
Unprompted review
Reply from Dyno-Rod - North East
Salman Muradi,
Thank you for choosing Dyno-Rod - We appreciate your positive feedback! We are so glad our team was able to skillfully resolve your issue yesterday.
Dyno-Rod
Efficient service from beginning to end.
The booking process was straightforward. I was given a date and time slot for the work to take place. On the day Paul phoned to give me an estimated time of arrival. After he was shown what the problem was he explained the processes that would take place and got on with the work. After it was completed he explained what the problem had been and what he had done to resolve it. The invoice was sent a few minutes afterwards. An impressive 5 star experience for an unpleasant problem!
March 9, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs Browne,
Thank you for your review of our service we provided. We are delighted to hear that the booking process was straightforward and that the work was explained clearly. We appreciate you taking the time to leave us this positive feedback. Many thanks for choosing Dyno-Rod North East.
Dyno-Rod
Excellent work
The engineer arrived promptly, was very helpful and polite and did a great job
March 9, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mrs Muggleton,
We're delighted to hear that our engineer was punctual, helpful, and courteous, and that they completed the job successfully. Thank you for your positive feedback and for choosing Dyno-Rod North East!
Dyno-Rod
The bloke that came out was really nice…
The bloke that came out was really nice and very helpful offered advice to save us money and overall cleared up any questions we had about our drains I would recommend this company to anyone
March 6, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Horn,
We appreciate you sharing your experience. We're happy to hear that we the engineer was helpful and offered advice. Thank you for choosing Dyno-Rod North East and for recommending our company!
Dyno-Rod
Easy to book. Friendly Service.
Easy to book.
Good communication before arriving.
Nice lad who dealt with the problem quickly and effectively.
February 27, 2026
Unprompted review
Reply from Dyno-Rod - North East
We're delighted to hear that booking was easy and our communication was helpful. We're also glad the issue was resolved quickly and effectively for you. We appreciate you taking the time to sharing your feedback we will share this with the team and thank you for choosing Dyno-Rod
Online booking ,engineer came on time .
Online booking ,engineer came on time .
Carried out the work to a high standard. Excellent job and I have to say great experience.
Thank you so much
Sonia
February 24, 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs Hossain,
We appreciate you taking the time to share your thoughts. We're delighted to hear that the online booking was convenient and the work was completed to a high standard. Thank you for choosing Dyno-Rod North East!
Best wishes
David Screen
Dyno-Rod
Wayne the engineer arrived to unblock…
Wayne the engineer arrived to unblock our toilets at work (Statebourne Cryogenics). He did an awsome job and had everything sorted within an hour. Lovely pleasant chap, very friendly and accomadating.
February 23, 2026
Unprompted review
Reply from Dyno-Rod - North East
Hi Caroline,
We're delighted to hear that the engineer did an awesome job unblocking the toilets at your workplace and resolved everything quickly. We really appreciate you acknowledging the friendly service and for your feedback. Thank you for choosing Dyno-Rod
Best wishes
David Screen
Dyno-Rod
First class
The online booking, pre-arrival contact and visit to our house all went smoothly. The engineer arrived during the time frame given and was a pleasure to deal with, explaining what he’d done to fix the issue. Would highly recommend.
February 23, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon Mrs Brooks,
We really appreciate you sharing feedback following your experience with us. We're delighted to hear that the online booking and visit to your house all went smoothly. Its great to know you think the engineer was a pleasure to deal with. Many thanks for choosing Dyno-Rod North East.
Best wishes
David Screen
Dyno-Rod
Clearing of main drain
Just had you out to solve our blockage problem, Wayne was excellent, put us at ease from the stress we had been having and explained in detail what he was going to do. Carried out the work to a high standard. Gave advice on how to prevent problems like this in the future.
Excellent job, thank you so much Wayne.
Jeanette & Ken.
February 20, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon Mr Hagley,
We appreciate you sharing your experience and we're happy to hear that our technician put you at ease and provided helpful advice. Thank you for acknowledging our high standard of work. Thank you for choosing Dyno-Rod North East
Best wishes
David Screen
Dyno-Rod
Outstanding service
From the initial phone call we were advised an engineer would be with us very quickly. Ray arrived and was very helpful and kind. Ray was aware that we were experiencing a very stressful situation and did all he could to be efficient with his work in a friendly demeanour. We are extremely grateful!
February 18, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning, We really appreciate you sharing your experience. We're happy to hear that our engineer was helpful during a stressful situation and completed the work with a good attitude. We are extremely grateful for your feedback!
David Screen, Dyno-Rod
Amazing service everytime
Amazing service everytime. Fast response times, clear communication & great advice / support since clearing the blockage.
February 18, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Karlie,
We really appreciate your amazing feedback. We're delighted to hear that you receive fast responses, clear communication, and great advice from our team. Thank you for continuing to choose Dyno-Rod
David Screen, Dyno-Rod
Fantastic service
Fantastic service
The engineer called and confirmed before he came and was extremely competent on arrival and sourced the issue and fixed promptly. Could not recommend highly enough.
February 17, 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon
We appreciate you sharing your feedback. We're happy to hear that the engineer was competent, punctual, quickly identified the issue, and resolved it promptly. Thank you!
David Screen
Dyno-Rod
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.