I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked eff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more
Company replied
Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more
Company replied
Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Rosse Close 5, NE37 1ET, Washington, England, United Kingdom
- 0191 303 9565
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic work and very professional.
Fantastic work and very professional.
Would definitely recommend.
February 17, 2026
Unprompted review
Reply from Dyno-Rod - North East
We're delighted to hear that you were happy with our professional work! We appreciate your recommendation and positive feedback and for choosing Dyno-Rod.
David Screen, Dyno-Rod
Really great service
Really great service. I arranged for someone to visit my grandmother's house regarding a blocked drain. The operative, Ray, was polite and efficient, resolving the issue within an hour. I would not hesitate to recommend based on my experience today.
February 17, 2026
Unprompted review
Reply from Dyno-Rod - North East
We're delighted to hear that the service was great! It's wonderful that the operative was polite and efficient and resolved the issue quickly. We appreciate you choosing Dyno-Rod and for recommending us.
Fabulous service
Fabulous service. Wayne was very professional, friendly and sorted the problem very quickly with some good advice to avoid any future problems. Thanks Wayne 👍🏻
February 15, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you sharing your feedback! Its great to hear you thought the service was fabulous. We will share your feedback with the team. Thank you for choosing Dyno-Rod .
Brilliant friendly service from the…
Brilliant friendly service from the phone call to them coming out and fixing my problem and all done from call to leaving within an hour and half would highly recommend thank you so much
February 13, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you taking the time to share your positive experience. We're so glad to hear that you were happy with our service. We appreciate your recommendation and for choosing Dyno-Rod
Reply from Dyno-Rod - North East
Many thanks for the feedback, we appreciate you choosing Dyno-Rod, Thanks again
Best people by far
Very friendly and nice understood my situation and explained things in a nice way
February 13, 2026
Unprompted review
Reply from Dyno-Rod - North East
Many thanks for the feedback, we appreciate you taking the time and for choosing Dyno-Rod, Thanks again
Dyno rod on time efficient and Wayne…
Dyno rod on time efficient and Wayne was very helpful nothing was a problem would highly recommend
February 10, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate your feedback and are happy to hear that you found our service efficient and helpful. Thank you for recommending our services!
Great service
Great service, able to come out the same day and sort the blocked drain without issue. Grant was friendly and professional. Highly recommend.
February 6, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you sharing your feedback! We're happy to hear that we were able to come out the same day and resolve the issue with the blocked drain efficiently. Thank you for choosing Dyno-Rod
Very easy to book an appointment and…
Very easy to book an appointment and Paul was very quick in identifying our blocked drain, unblocking and flushing the system. To be recommended.
February 5, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you sharing your feedback! We're happy to hear that booking was easy and the we were able to quickly resolved the blocked drain. Many thanks for choosing Dyno-Rod
Wayne North East
Wayne sorted our drainage issue out at our community building in Consett today.
Prompt, friendly & very professional.
Thank you
February 4, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you taking the time to share your feedback! Its great to know the drainage issue was sorted promptly. Thank you for choosing Dyno-Rod North East!
Great service
Great response time, easy to book, friendly, professional service from Grant the Engjneer. Can’t fault it.
February 4, 2026
Unprompted review
Reply from Dyno-Rod - North East
Thank you for sharing your feedback. We're delighted to hear that booking was easy, the response was quick. Its great to know you thought the service was professional and friendly. Thank you for choosing Dyno-Rod.
Wayne did an excellent job
Wayne did an excellent job, fast, efficient and great communication. Highly recommend.
January 30, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you sharing your feedback! We're so glad to hear that you received fast, efficient service, thank you for choosing Dyno-Rod
Reply from Dyno-Rod - North East
We are so happy to hear that you considered our team to be helpful! We have passed on you're thanks and appreciate your kind words and thank you for your feedback.
Wayne from Dynorod
Wayne from Dynorod came to unblock our drain, he got to work straight away, it was a tough one but he persevered and got the job done. Brilliant service made all the better by Wayne, thank you
January 29, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you taking the time to leave us a review! We're delighted to hear that the engineer was able to unblock your drain, Thank you for your feedback.
Prompt and professional service
I telephoned this morning, the lady that answered was extremely helpful. David, the engineer, arrived at lunchtime and the slow drain on my shower was sorted quickly and professionally. An excellent service from start to finish.Thank you for coming out so promptly and for dealing with the issue. I would highly recommend.
January 28, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you sharing your experience. We're happy to hear that the phone service was helpful and the engineer resolved the drain issue quickly and professionally. It's great to know you were pleased with our service. Thank you for the recommendation and for choosing Dyno-Rod!
Best wishes
Emma
Dyno-Rod
Response was great
Response was great. Keith came out and managed to sort out a really bad blockage. He advised me on what to continue to do to stop it happening again. He was very polite and friendly. Would definitely recommend them.
January 28, 2026
Unprompted review
Reply from Dyno-Rod - North East
We're happy to hear that the blockage was resolved effectively! We appreciate your kind words & thank you for recommending us!
Blocked drains
Very fast , friendly and efficient service! I would definitely recommend x
January 27, 2026
Unprompted review
Reply from Dyno-Rod - North East
We are delighted to hear that you received such a swift and helpful service. Thank you for choosing Dyno-Rod North East; we really appreciate your feedback!
Wayne in north east was excellent with…
Wayne in north east was excellent with my elderly mother going out of his way to communicate everything and ensure she was safe whilst he worked.
January 25, 2026
Unprompted review
Reply from Dyno-Rod - North East
We're delighted to hear our North East team provided excellent service and ensured your mother's safety. We appreciate you sharing your positive experience! We have passed this on to the team, thanks again.
Quick response and job cleared in good…
Quick response and job cleared in good time, with minimal fuss by a very friendly technician.
Very satisfied
January 23, 2026
Unprompted review
Reply from Dyno-Rod - North East
We appreciate you taking the time to share your feedback! We're happy to hear that we were able to resolve the issue quickly. Thank you for choosing Dyno-Rod
Fee not fixed as advertised
I contacted Dyno Rod by phone at 12noon and was told that the price for my blocked toilet was £195 including VAT, I then received a text to say the engineer would contact me and be there between 8am to 6pm at 5.15pm I called the office and spoke to a very nice lady and was told that he was on his way I was the next job! I then received a call at 8.45pm to say he was on his way he arrived at 9.15pm and was then at my property until 11pm unable to unblock our toilet and drains was never informed that there was a out of hours fee or that the £195 was per hour if I had know it was a out of hours fee I would not have had him come out to us, but they did waver this cost but sent another engineer in the morning who unblocked with in a hour so I feel i should have only been charged the £195 not the £390 we were charged.
January 21, 2026
Unprompted review
Reply from Dyno-Rod - North East
Thank you for leaving your feedback, we appreciate you taking the time to let us know about your experience, I am sending you an email with details regarding the visit and costs charged. Hope we can discuss this further.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.