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Dyno-Rod - North West Reviews 

535
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied

Rated 5 out of 5 stars

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

8,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very satisfied

Prompt and friendly when contacted, helpful on the phone, quick service, fully sorted.overall. ery satisfied

February 10, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent Service

Due to some wider problems at my property I've had require Dynorod services a few times, and I have to say each of the guys who have been out have been first class. They explain the problems and provide honest advice. Excellent customer service!!!

February 7, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

care home pipe blockage

Had macauley come out to our care home he did a very professional job of unblocking the mains pipe .also found out the pipe was shattered so have just got a very reasonable quote for the job to be done thanks guys .

February 5, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

First class and prompt service

First class and prompt service. Mr Clarke solved the problem with great skill and no small sense of humour

February 4, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Good service

Marcus came & assessed the job. He was very polite & knowledgeable. He advised that a plumber will need to attend first to fix the pipe work & hopefully the blockage will be in the same place. If not Marcus will return to unblock the pipe once it is fixed.
Friendly & efficient.
Thank you.

February 3, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent service I have had 2…

Excellent service I have had 2 engineers the initial engineer identified the issue and booked in the second engineer as a matter of urgency.
Both guys very efficient

January 28, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Dyno rod Attended Promptly and updated…

Dyno rod Attended Promptly and updated us regarding Time , also the Guy was Very efficient explaining the procedure

January 28, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great experience

Kier was very professional and very courteous. He got it all unblocked and did a great job cleaning up behind himself. Excellent service thank you

January 24, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent service today

Excellent service today. Solved the issue and friendly service.

January 20, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave such a positive review. We're delighted to hear that you were happy with the service you received.

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, rang before to let me know time. Explained everything thoroughly. Unfortunately couldn’t fix there and then but is coming back.

January 16, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Came out to a blocked drain

Came out to a blocked drain, no nonsense, straight in, cleared it and all sorted, great job 😊

January 16, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Dyno-Rod Cleared

Very professional and thorough did a first class job. Not cheap, but I would highly recommend for a first class service.

January 8, 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Super service throughout

Super service throughout - advance notice of charges and arrival time followed by an efficient unblocking of the drain and advice to prevent future recurrence. So grateful and worth every penny!

December 30, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

What a day to have issue

What a day to have issue, xmas day with no toilet, called dyno rod and booked a call out, arrived within the specified time and called before hand to keep us updated, arrived on time and quickly resolved the issue thanks so much for a great job well done

December 25, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Very good service

The staff, Okeir was very helpful. He tried different methods to unblock the drain and finally succeeded. I really appreciate what he did today.
One thing I should mention is that Dyno did not tell me that they will charge extra for overtime.

December 24, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Fabulous thorough service

Fabulous thorough service. Panicking on a Saturday am with a blocked loo, came out, cleared, discovered lots of cracks. Quote coming Monday. Happy days 😇

December 21, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great service quick and efficient

Very quick service kept me informed all the way through. Engineer that came was very pleasant, helpful and did a great job. A definite 10/10 for this service

December 20, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent service

Had an issue with a broken pipe that was causing problems with a neighbour, my insurance got them out first and Murphy came out and unblocked it but realised it was broken. After a lot of faffing with the insurance company I decided to go directly through dynarod. Murphy came back out within 3 days and fixed it. Excellent service all round

December 18, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Murphy was efficient and friendly and…

Murphy was efficient and friendly and determined to sort problem out despite stay of drain!

December 11, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 2 out of 5 stars

Communication could have been m better

Communication could have been much better
Appointment was arranged Thursday afternoon and for 8-6 Friday.
Received Confirmation phone call Friday 8am for that morning.After I called at 4pm I was told everything ok. Driver phoned me at 4.30 to say 30mins was coming from Morecambe —-never arrived.
I rang again at 7.30 and they tried to contact him Without success. I had stayed in all day for nothing!
Rang the web site. Given local office number so tried this and answerphone saidthe office was closed till Monday!!!!! Except for emergencies.
I called local office following day at 9.15.again, they did answer said would come Saturday morning. After further call from me at 4.00 the man arrived at 5pm (Saturday afternoon)
I made 7 calls to 2 offices.The man who did the job eventually was very good.
No blame from my side for him.

December 5, 2024
Unprompted review

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