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Dyno-Rod - North West Reviews 

535
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied

Rated 5 out of 5 stars

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

8,381 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service on-line and from the engineer

Very clear what the price would be and when the visit would happen. Engineer was very friendly and efficient.

December 6, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 3 out of 5 stars

Efficiently cleared problem.

The gentleman was very efficient, polite and personable. He had the issue cleared in no time at all.

Had I not have to await an appointment for over ten days my review would be a five, no question.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Simon attending within a few hours and…

Simon attending within a few hours and unblocked the drain and thoroughly cleaned it. Great bloke with excellent communication. He did an amazing job. Highly skilled bloke. Would highly recommend Simon.

December 1, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Macauley was incredible

Macauley was incredible. He tried every which way to unblock the toilet. He was here two hours and checked every drain possible. Lovely lad and friendly too.

November 29, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Professional and personal

Macauley was very professional and explained everything to me. He definitely gave 5 star service and if anything happens again I would definitely use this company again ….. thank you Macauley so much

November 28, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Expert professional work

Mathew was extremely professional and efficient
He had a friendly but respectful attitude
and made a superb job of the drain,
I wish all professional skilled workers were as thorough as Mathew

November 22, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Ver happy.

I think they were a bit busy and didn't get to me on the first time. Not an issue really. Communicated well and organised a suitable second time.

Guy that came was very personable and efficient. Did the job well and cleaned up after himself.

No complaints, highly recommended.

November 22, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 1 out of 5 stars

Emergency sewerage unblock 5 days late

Over the phone, Dynorod offered me a same-day appointment today, 21 Nov, by 1pm, for an emergency sewerage unblock. I called at 1pm to find out why they hadn't shown. Dynorod told me that nobody was available until 26 Nov. Had the company made this clear at the time of making the booking, I would have found someone else. Now I can only get the job done tomorrow. At least I saved £100 on the cost, since Dynorod charge £180 for what others can do for £50-80. The excuse given was that the company prioritises British Gas customers, and they had to come first. So, if you're not a British Gas customer, maybe you'd be better off calling someone else.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great engineers and Dyno -rod kept me…

Great engineers and Dyno -rod kept me informed of when they would arrive. Blocked drain quickly sorted and engineer friendly and informative.

November 20, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

I contacted the North West office

I contacted the North West office. They kept me informed of when the engineer would arrive. The engineers were prompt, efficient and helpful. They put in a new drain for me, and left the site immaculate. Good customer service and workmanship. The male engineers didn't treat me like a stupid female.

October 17, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great

Great. MATTHEW came today. Explained everything simply and explained root cause and how to fix long term. Credit to Dynorod. Lee Chorley lancs

November 13, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Rated 5 out of 5 stars

Just had my drain sorted by Kier…

Just had my drain sorted by Kier delightful young man very efficient job done very quickly Thank you so
much Would recommend them with confidence

November 8, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Rated 5 out of 5 stars

Quick and professional

The worker was professional and friendly, sorted issue straight away.

October 30, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Rated 4 out of 5 stars

The guy that came out was polite

The guy that came out was polite, helpful and tried to understand the issue, after investigating the problem it was determined that a saniflow had failed and as such he was not able to fix it.

October 29, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Rated 5 out of 5 stars

Excellent service from Marcus at…

Excellent service from Marcus at Dyno-Rod North West

October 18, 2024
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Rated 5 out of 5 stars

5 stars

Marcus was extremely professional and helpful. 5 star service, Thank you so much

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

The telephone agents were efficient and…

The telephone agents were efficient and helpful, they arranged an urgent call out and their operative rang about 20 minutes before his arrival; he was such a pleasant and polite young man. He figured out the problem right away and fixed it quickly. Would definitely recommend.

October 10, 2024
Unprompted review
Rated 4 out of 5 stars

Good enough unblocked my drain dispite…

Good enough unblocked my drain dispite issues with drain experts pipe bursting gave free camera serve due to this . Did suggest follow up action with lay 4 meters of resin pipe but never got to find out quote for this to see I'd I wanted do follow up action . The man was good but follow up action from office could be better.

September 20, 2024
Unprompted review

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