Banner for Dyno-Rod - Norwich, Ipswich and East Anglia

Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,166
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off! Reasonable rate. (sink drain block - not responding to... See more

Rated 5 out of 5 stars

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile I am so grateful for his professionalism a... See more

Company replied

Rated 5 out of 5 stars

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happen... See more

Company replied

Rated 5 out of 5 stars

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,166)

8,304 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top team top bloke

Hi . Had to get dyno-rod a call out today just like to say that thay were brilliant fast there in 1 half hours did job in 1 hour also fixed separate job in yard for 6 other flats WOW top bloke who fixed the job top marks 💯 thank you 🙏

June 29, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Justin - that was the best feedback ever - thank you so much. We have passed it onto the Engineer who attended too. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

A very positive experience

A very positive experience, Bradley was professional, friendly and helpful. He efficiently got on with the job and then explained to me what the problem had been. Based on his visit I’m happy to recommend Dyno Rod to friends and family,

June 29, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

That's lovely feedback Judith - we have shared it with Bradley. Thank you for the kind words. All best wishes from the Dyno-Rod team. Dan

Rated 5 out of 5 stars

Efficient and helpful

Bradley from Dyno-Rod was efficient, friendly, understanding, and got on with the task in hand - a blocked drain. Would recommend! Thank you, Bradley! J. Milton

June 25, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Julie, Thank you for taking the time to send in your 5* review. I will ensure this feedback is passed onto Bradley, our engineer who attended, and his managers. We work hard to try and ensure our customer service meets your expectations so your feedback is a great encouragement. Our engineers are often in the Woodbridge area, and always happy to help clear blocked toilet so if you need our assistance again, please let us know! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Booking was straight forward

Booking was straight forward. Text message to confirm booking.
Also Called on the day of the job ten minutes before arrival which was good. Was polite and left the drains clean.

June 22, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Stuart, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very satisfied ..

Very satisfied ..
Bradley rang to say a time he would be with me & he was here on time
Such a lovely young man Very polite & efficient he got on with his work he had the blockage sorted in no time Highly recommend
Thankyou Dyno-rod

June 19, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Sheila, Thank you for sending in your great feedback! I will ensure this is passed onto Bradley, and his managers. Clearing blocked bathroom sinks and showers is what we do every day so if you need our assistance again please let us know and we will happily pop to Diss again! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service

I phoned dyno-rod this morning, we had an issue with an outside down pipe.
A lovely young man called Bradley turned up within the hour.
He explained what he was going to do, answered any questions we had, was very safety conscious, he got on with his
Work whilst continuing to be very pleasant, he is an asset to the company.

June 15, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello Maria, Thank you for taking the time to send in such great feedback! We will ensure this is passed onto Bradley as well. We are pleased he was able to clear the external blocked pipe for you. We are based in Norwich so if you ever need any further assistance just let us know. Kind Regards, Mary

Rated 5 out of 5 stars

Great Service and a quick response,

Great Service and a quick response,
Brilliant!

June 10, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Neil, Thanks for your great feedback! Our engineer Bradley, who attended , has many years experience with clearing blockages and is always happy to visit Beccles! We hope you consider using us again if the need should arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very pleased with the service

June 6, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Susan, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Jamie did a fantastic job and although…

Jamie did a fantastic job and although couldn’t solve the problem completely he notified Anglian Water on our behalf to notify a problem.

June 3, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tim, Thank you for taking the time to send in your 5* review. We are pleased the customer service you received met your expectations. Jamie is one of our senior engineers and has many years of experience of blocked external drains. We are often in Bury St Edmunds so if you are in need of our services in the future we hope you would consider using Dyno Rod again. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Phoned to say what time they were…

Phoned to say what time they were arriving
Very friendly and helpful and soon got the job done
Very reasonable price

May 29, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Susan, We are glad to hear you had a good experience with Oscar, and pleased our customer service met your expectations. We are based in Norwich and often in Alpington. Oscar has many years experience with carrying out CCTV surveys and clearing blockages on foul drainage and we are pleased he was able to successfully resolve the issue for you. We look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Fast service and really helpful.

May 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Terry, Thank you for taking the time to send in your feedback! We have engineers based in Ipswich and are always available to clear a standard blockage. I will pass your feedback on and we look forward to assisting you again in the future hopefully. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Blocked Drain

Nice guys, very quick and efficient, would use them again if I needed to.

May 26, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service with fast appointment and…

Great service with fast appointment and call to say they were in the way. Upon arrival Marcus and Daniel were friendly and professional. They got straight onto to clearing a blockage and then follow up diagnostics with a camera. Were very thorough and explained everything that would be in their report for follow-up repairs. Great service.

May 15, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Paul, Thank you for your great feedback, we are delighted that our customer service was able to meet your expectations. Marcus and Daniel are based in the Ipswich area and work really well together as a team. They have many years experience carrying out high pressure water jetting and CCTV surveys. We look forward to hopefully assisting you further with any follow up repairs needed. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service

Great service an appointment was arranged really quickly, turned up on time kept in contact over what was happening and sorted the problem out quickly. Cleaned up after no problem at all.

May 22, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Quickly resolved

The two men who came out were really helpful and friendly. Sorted the problem out really quickly and gave me some good advice.

May 21, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Hannah, Thank you for your 5* review! I will ensure this is passed onto Marcus, our engineer who attended. Marcus often works in Stowmarket and has many years experience with unblocking external drains. I am pleased to hear he was able to resolve the issue quickly and effectively and we hope you consider us again if you have any future issues. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Furze Close

Excellent service very professional

May 20, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Daniel, The really appreciate your 5* review, and will ensure your feedback is passed onto Oscar, our engineer who attended. We often work in Thurston and have many years experience with external blocked manholes. We hope you would consider using us again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The engineer's hard work.

The engineer was very polite and friendly. The task was difficult and he tried to solve the problem in all angle. He worked thoroughly and persistently till the problem solved.

May 14, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Gynongyi, Thank you for taking the to send in such great feedback! Our engineer who attended, Marcus, is often in Bury St Edmunds, and has many years experience with blocked manholes. I am pleased he was able to resolve the issue with you and look forward to assisting you again in the future if needed. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

They came on time and cleared my…

They came on time and cleared my blocked sewer drain very quickly as he had all the high tech equipment, he has noticed some bad roots in my sewer and they will be following it up so a great job all cleaned up properly all in all very very professional A1 service thanks

May 14, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Andrew, We are pleased to hear you are happy with the level of customer service you received. Our team is committed to delivering a high quality service and your feedback is a great encouragement. I will pass on your feedback to our engineer, Daniel, who attended, and his managers. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The two young men were amiable and very…

The two young men were amiable and very professional. A credit to your team.

May 11, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Paul, Thank you for taking the time to send in your 5* review. We are glad to hear that you had a good experience with our senior engineer, Jamie, and his assistant, and I will ensure this is passed onto them and their managers. We often undertake excavations to resolve drainage issues and look forward to assisting you if any further works are needed. Kind Regards, Mary @ Dyno Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look