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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,191
•
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Quick and positive response on phoning call centre and was able to promise same day appointment. I was texted immediately to indicate approx time of arrival. Engineer (Bradley) rang at 1.45pm to indic... See more

Rated 5 out of 5 stars

Had a blocked loo so time of the essence. Dyno rod turned up at time promised, within 12 hours. They were very polite, after explaining problem they quickly got down to fixing it. Unfortunately the bl... See more

Rated 5 out of 5 stars

The Norwich plumber was friendly, knowledgeable, and extremely helpful. He went above and beyond to get my heating working properly and made sure everything was checked before leaving.

Rated 5 out of 5 stars

Dyno-Rod are amazing! I've used them a few times before but this review is about the most recent visit. My Dad's toilet was blocked & water was leaking through the ceiling. Their engineer, Jamie, was... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,191)

7,859 reviews in the last 12 months

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Rated 5 out of 5 stars

Kitchen sink all unblocked

Kitchen sink all unblocked
Communication was great letting me know arrival time
Ryan was polite and explained what he had done and what still needed to be done
Many thanks

August 25, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Claire, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Arrived promptly and quickly cleared…

Arrived promptly and quickly cleared blockage. Then gave advice to minimise blockage in future. Thank you

August 25, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Richard, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service as always

Great service as always. Next day appointment, knowledgeable engineer quickly found the cause and fixed promptly, left the place tidier than he found it. Spot on.

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Lou, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very efficient very hard working

Very efficient very hard working. The 2 people working on my drains worked extremely hard and stayed working after there working hours to resolve the problem. Many thanks for you hard work.

August 13, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Lee, Thank you for taking the time to send in such great feedback. I will ensure this is passed onto Johnny and Kobe, who attended. We have many years experience in installing localiners and work hard to ensure the job is always completed to the highest level. We are based in Norwich, and always have people in the area, so we look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

We had a major blockage in our toilet…

We had a major blockage in our toilet and the main downpipe — and our insurance company was absolutely useless. So we called Dyno-Rod directly instead.

They called back within minutes. Polite, helpful, and said someone would be on their way straight away.

We were met by Daniel from the Norwich branch — and he was absolutely fantastic. It was a really difficult blockage to shift, and he worked incredibly hard in some terrible heat, absolutely determined to get it done properly. We paid a little extra because it took longer than expected — but every penny was worth it.

Daniel was polite, knowledgeable, and genuinely cared about sorting the problem. The company reacted fast, turned up when they said they would, and got the job done right.

I would highly recommend Dyno-Rod — and especially Daniel — to anyone. Excellent service from start to finish.

August 11, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Paul, Thank you for taking the time to send in such great feedback. Our engineers work really hard to ensure our service meets your expectations so your feedback is really appreciated. We have many years experience in CCTB surveys and blocked SVP's so we are pleased we were able to use this knowledge to resolve the issues for you on site. We often have engineers in Thetford so if you ever have any other issues please let us know. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Outstanding Service

From the clear and courteous communication, to the considerate and respectful interactions, the service is outstanding. Professional, efficient, and friendly. So rare to find professionalism these days, so I highly recommend it.

August 11, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Alexandra, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very good experience

Very efficient arranging call out. When engineer arrived he was very friendly helpful and knowledgeable.

August 10, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Kevin, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 1 out of 5 stars

They can ring correct customer

They can ring correct customer. Yet again the engineer is ringing me. This is about the third or fourth time and you cannot sort this out.

August 6, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good afternoon Mr Culver,
Please accept our apologies - the last number of our customer's phone number was incorrectly logged on our system which meant you received calls from us. The Engineer has been advised of this - he was trying to keep our customer updated. Apologies and regards, Dan @ Dyno-Rod Norwich.

Rated 5 out of 5 stars

Booked dyno rod as part of our British gas home care cover.

Booked dyno rod as part of our british gas home care cover to find a blockage which had been effecting our boiler on and off for years. Bradley attended the following morning, was very thorough, very professional and dealt with the problem better than anyone had previously.

August 5, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi GM, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Sewage problem.Our toilet appeared blocked as air…

Our toilet appeared blocked as air burps came up the sink when we flushed the toilet. Called DynoRod and they came in a couple of hours, sorted the problem and were very nice, helpful and cheery. They also spoke to our neighbour to give info as shared drains. Highly recommended service 😊. Many thanks 😊

August 4, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Sue, Thank you for taking the time to send in such great feedback. Our engineer Tom has many years experience in HPWJ and clearing blockages, and we are pleased we could get the issue resolved and provide some advice. We often have engineers in Sheringham, so if you, or your neighbour, have any further issues please let us know. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent engineer Bradley a credit to…

Excellent engineer Bradley a credit to you

All costs explained and advice gave

Thank you

July 30, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Jimmy, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We are pleased Bradley was able to resolve the issue and provide some advice. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

A small but complicated underground…

A small but complicated underground pipe repair was carried out efficiently and professionally on probably the hottest day of the year.

July 29, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Carl, Thank you for taking the time to send in your 5* feedback! Our engineer Spencer, has a lot of experience in excavations and replacing chambers, whatever the weather! We often have engineers in North Walsham, so if you ever have any future issues please let us know. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service

Great service. Phoned them on Monday afternoon they came Tuesday morning and sorted out our blocked drains. 10/10

July 28, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Peter, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very helpful

Very helpful, staff are friendly and I would definitely recommend them and use them again. 5 stars

July 24, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your 5* review. We work hard to ensure that our customer service meets your expectations so your feedback is a great encouragement to us. We look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

We woke up up to find our downstairs…

We woke up up to find our downstairs toilet was flooded .
After phoning. Dyno rod Bradley came within the hour . Bradley was exceptional in the way he handled everything And he sorted the problem explaining everything as he went along even the price . As I am non verbal he was very patient with me and treated me with respect .

Bradley is certainly an asset to your company .

July 23, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your 5* review. I will ensure to pass this onto Bradley, and his managers. We work hard to ensure that our customer service meets your expectations so your feedback is a great encouragement to us. We look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The engineer arrived within 45 minutes

The engineer arrived within 45 minutes, attended to the issue, and also was jung enough to contact Anglian water to arrange a visit from them to investigate Furthur , thank you to Daniel for his professional assistance and advice, well done 👍👍👏

July 23, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi George, Thank you for taking the time to send in your 5* review. I will ensure to pass this onto Daniel as well. We are based in Rackheath so only ever round the corner if you have any further issues with blocked manholes! We look forward to hopefully assisting you again in the future and hope Anglian Water were able to assist you further. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Job was done very fast

Job was done very fast. Happy with service!

July 21, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Alex, Thank you for taking the time to send in a 5* review. We are always happy to know our customer service has met your expectations and look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service given

Excellent service given. Would highly recommend. Service was prompt and thorough and the engineer gave plenty of explanation throughout the unblocking process and onward advice. Very pleased 5 stars

July 20, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Andrew, Thank you for taking the time to send in such a fantastic 5* review! I will ensure this is passed onto Bradley, our engineer who attended, and his managers. We are based in Norwich so if you need any future assistance with a blocked toilet please let us know. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Friendly and reliable

Friendly and reliable, really did all they could to get to the route of the problem and made sure to clean up after themselves! Highly reccomend

July 18, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the great feedback Kirstyn - we really appreciate it! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

I booked a job online for a blocked…

I booked a job online for a blocked manhole after a few moments I received a phone call from the Norwich office who said they could come the next day(two days quicker then on Line) came when agreed and quickly resolved the issue week done and thanks.

July 7, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Trevor, for the great feedback regarding your blocked drain and our recent visit - it is much appreciated. Best wishes, Dan @ Dyno-Rod Norwich.

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