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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,166
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB


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Rated 5 out of 5 stars

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off! Reasonable rate. (sink drain block - not responding to... See more

Rated 5 out of 5 stars

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile I am so grateful for his professionalism a... See more

Company replied

Rated 5 out of 5 stars

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happen... See more

Company replied

Rated 5 out of 5 stars

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,166)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. The 2 men who came were very polite and helpful and did everything in their power to resolve the issue. My father is elderly and very venerable. From the first call until they arrived it was approximately 2hours I could not fault this company in any way. I would recommend.

May 12, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Debbie, Thank you for sending in such great feedback, we always work hard to ensure our customer service meets your expectations. I will ensure your feedback is passed onto Marcus, our engineer who attended, and his managers. We have engineers based in Ipswich and will always aim to attend emergency sewage leaks as soon as possible. We look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Professional understanding

Sent an email in the evening and by 8am they phoned ( lady on the phone so reassuring and helpful) . Then a call from Daniel to say he was 10 mins away. He was professional, polite , great at explaining as he went along and listened. All fixed by 11.30 am Brilliant .

May 12, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to leave us your 5* review. We re delighted to hear that our customer service was able to meet your expectations. I will ensure your feedback is passed onto Daniel, our engineer who attended and his managers. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent quick response and great work

Excellent quick response to my blocked pipe issue. Daniel was pleasant, polite and thorough in his work. He diligently surveyed our waste system before starting and In no time he cleared the blockage, refitted the pipework and ensured I was happy. Great work well done!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Marcus made our experience with Dynorod 10/10

Marcus made our experience withDynorod great.
Marcus is a highly skilled professional, thorough, friendly and explained everything he did and what he found very clearly.
I respect Dynorod for the quality and dedication of their staff.
I would recommend Dynrod to anyone as they provide a fantastic needing service.
Thank you

April 28, 2026
Unprompted review
Rated 2 out of 5 stars

Toilet not draining after flushing …

We had a problem with our toilet waste not draining after flushing, so called for an engineer. Call was made Thursday am, we were told the engineer couldn't come until later that afternoon. As we only have 1 loo in the house, it wasn't ideal! Two engineers arrived at 4pm. Tried to clear the blockage, which was apparently caused by limescale build ups over the years. They tried with their equipment but it wasn't working. They said the company would have to send an alternative engineer on Friday morning. Leaving us overnight without a toilet. I had already struggled being at home without facilities all day, (husband had at least been at work). My sister put us up overnight.
Next morning, the new guy arrived and spent nearly 2 hours clearing limescale. Said if we wanted it the pipes to be completely pristine, he would be longer. Or he could clear everything and get as much out as possible. I said as long as it was usable and able to last for a few more years. So that is what we opted for. Fast forward to Sunday (less than 2 days later), the water started being slow to drain after flushing. So we have called the company back, to fix the problem. They can't come out until Monday, between 8am and 6pm. I didn't go for the one star option, as the engineers were polite and seemed professional.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Got here quick and the lad called when…

Got here quick and the lad called when on his way like they said they would.turned up,very polite and told me all that he was doing.very very happy.THANK YOU.

April 9, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello Graham,
It's very kind of you to leave us such a lovely review! Pleased to hear that normal service has been resumed. Thank you for choosing Dyno-Rod to solve your drainage problem - we really appreciate it. Best wishes, Dan @ Dyno-Rod Norwich.

Rated 5 out of 5 stars

Very friendly efficient staff

Spoke to a very nice lady at Dyno-Rod
she reasured me someone would be out within a few hours which they were Bradley soon got the drains unblocked , he was very kind and friendly telling me what was going on and what needed to be done ,i would recommend this company.

April 2, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the great feedback Gillian which we have shared with Bradley. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Sewer block clear

Quick, knowledgeable and efficient

April 6, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the feedback Kevin - pleased to hear that the drains are now clear and free flowing. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Very pleasant chap unblocked our drains…

Very pleasant chap unblocked our drains he was very helpful in what he was doing & explaining the situation

April 4, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good evening Lewis,
Thank you for taking the time to feed back to us about our recent visit. Pleased that our Engineer was considerate to you and was able to resolve your drainage issue. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Friendly, efficient service

The call centre responded to my call without making me hold in a queue.
The young lady who took my call, was friendly, efficient and booked me in for a same day visit with a reasonable window, to deal with my emergency drain blockage.
Bradley. The engineer, was similarly friendly and efficient and dealt with my blockage without delay.
I was very impressed with attitude and skill of the Dynorod staff who attended to me.

April 2, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello Mike,
Thank you so much for the excellent and concise feedback which we have shared with Bradley and the office team. Delighted to hear that you were able to get straight through to us without queuing! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Punctual

Punctual, polite, efficient, tidy, completed the job with no fuss.

March 6, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the great feedback and for choosing Dyno-Rod. Best wishes, Dan@ Dyno-Rod Norwich.

Rated 5 out of 5 stars

Really nice lads

Really nice lads , polite and respectful.
Would 💯 recommend.
Thanks again 😃

March 31, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the super feedback Bridget.
Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Job well done Norwich

Hi Booked Dyno-Rod Norwich to come out and remove a limescale deposit in the drain or an upstairs sink.
The booking system was easy to use, the Plummer who turned up, Bradley, was efficient and got on with the work and within 20 mins the water was flowing away down the drain without hindrance.
Can’t say enough good things about the whole experience and great value for money.

March 31, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Mike for the really positive feedback which we have shared with Bradley. Glad the scale has been removed and that normal service has been resumed. Best wishes, Dan @ Dyno-Rod Norwich.

Rated 5 out of 5 stars

Very efficient & friendly service

Very efficient, friendly service who took time to explain what were drain issues were and clear the blockage. Slightly pricey but everything costs money these days.

March 25, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Harriet, Thank you for taking the time to send in your 5* review. We work hard to ensure our customer service meets your expectations so your feedback is really appreciated. We are based in Rackheath so are always happy to pop to Coltishall to assist with a blockage. Kind Regards, Mary @Dyno Rod

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