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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,166
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB


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Rated 5 out of 5 stars

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off! Reasonable rate. (sink drain block - not responding to... See more

Rated 5 out of 5 stars

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile I am so grateful for his professionalism a... See more

Company replied

Rated 5 out of 5 stars

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happen... See more

Company replied

Rated 5 out of 5 stars

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,166)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Good communication

Good communication, problem fixed ,simple pricing and tradesperson attending very professional and polite. Happy to use again .

March 19, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Mark, Thank you for taking the time to send in such a great review. I will ensure your feedback is passed onto Daniel, our engineer who attended, and his managers. We are often in Bury St Edmunds and always happy to assist with a blocked drain, so if you ever need us please let us know. We strive to meet our customers expectations with our customer service so your feedback is a great encouragement. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service, great operator

Easy to book. Kept me informed. Jo the operator arrived at the time he stated in text.

Did the job. Informed me clearly what the problem was. Jo had excellent client skills too.

Neat and tidy. Great job

March 18, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi George, Thank you for taking the time to send in your 5* review! I will ensure this is passed onto Joe, and his managers. We are always happy to pop to Aylsham for a blockage so if you need any future assistance please let us know! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service

Great service- not only did Daniel clear the drain, he also diagnosed the underlying problem and worked out a solution. Would recommend 100%.

March 17, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Elizabeth, Thank you for taking time to send in such a great review! I will ensure this is passed onto Daniel and his managers. We work hard to ensure our customer service meets your expectations so we really appreciate your feedback! We are often in the Beccles area, so if you need any assistance in the future with any blockages please let us know. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent Work

I contacted Dyno-Rod, Norwich, on Sunday 18 January, as my toilet had become blocked and an engineer, Spencer, arrived a few hours later to deal with it. He cleared the blockage, which he advised was due to roots growing in the pipework. As there was a danger that the toilet could quickly become blocked again, Dyno arranged for Spencer and a colleague to carry out emergency root-cutting work three days later, for which I was extremely appreciative and grateful. I subsequently decided to have further work carried out to restore the pipework to good order, which involved the installation of Localiners in the pipes. This work has now been carried out by Spencer, who on all three occasions has been professional, efficient and thorough. I have been a very satisfied customer of Dyno-Road for several years and would not hesitate to use them again and to recommend them.

March 12, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello Bridget, Thank you so much for taking the time to send in such a great 5* review. I will ensure this is passed onto Spencer, and his managers. We always aim to get the works resolved for our customers as quickly and efficiently as possible, so your feedback is invaluable to us. If you have any other issues please let us know, we are always happy to visit Hunstanton! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I was a bit worried about the cost and the worry of it going over the hour but the problem was investigated and resolved. Fingers crossed I don’t need to use them again but would happily if I had to.

March 10, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tasmin, thank you for taking the time to send in your 5* review. I will ensure this is passed onto Ryan, our engineer who attended, and his managers. We are often in Sporle and always happy to sort a blockage so if you do need any assistance in the future please let us know! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Phoned up and asked a few questions and…

Phoned up and asked a few questions and rang back after I had rung other companies, they came out on a Sunday and all done and sorted in the hour, nice friendly chap and everything was left nice and tidy, would use again if we ever need to

March 8, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Janice, Thank you for taking the time to send in your feedback. We do our best to offer a competitive service and offer any advice we can. We look forward to assisting you again if you ever need us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Park Homes belton

Came out before time given fast and clean job very impressed will use again if needed thanks.

March 6, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your review! We really appreciate all feedback as we work hard to ensure our customer service reaches your expectations. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

I was wary about using them after…

I was wary about using them after spending £700 on a local cowboy.
However, the man from Dyno Rod was absolutely superb. Fixed the problem efficiently, tidied up after himself, and charged less than half of what I was previously charged
I would definitely recommend them.

March 3, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Andrew, Thank you for taking the time to send in your excellent review. We work hard to ensure we meet our customers expectations so your feedback is really appreciated. I will ensure your feedback is passed onto Daniel, our engineer who attended, and his managers. We are often in Uggeshall, and the surrounding area, so if you need any future assistance with a blockage just let us know. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Many thanks to Bradley who was…

Many thanks to Bradley who was friendly, professional and got the job done quickly. I am happy to recommend this service!

March 3, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Richard, Thank you for sending in such great feedback about Bradley. I will ensure this is passed onto Bradley, and his managers. We often have engineers in Roydon, so if you are in need of any assistance with any blockages in the future please let us know! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

He was friendly and knew what he was…

He was friendly and knew what he was doing and sorted the problem out and fixed it

March 2, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Katrina, Thank you so much for sending in such a great review. We work hard to ensure our customer service meets your expectations so your feedback is always a great encouragement. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service - very fast and efficient, and great result. Fantastic recommendation.

February 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Alastair, Thank you for taking the time to send in your 5* review. We work hard to ensure our customer service meets your expectations so your feedback is greatly appreciated. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The guy who come out was really…

The guy who come out was really friendly &chatty explained there was no issue (booked through saffron housing)

February 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Ashlea, thank you for sending in your great review! I will ensure this is passed onto Ryan, our engineer who attended and his managers. We continue to support Saffron with their blockages so will provide any future assistance if needed. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish - our guy was Daniel. He couldn’t have been friendlier or more professional.
Superb.

February 25, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for sending in your feedback! This is always a great encouragement to us. We hope to assist you further again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Lovely polite guy came in and checked…

Lovely polite guy came in and checked my toilet and went to his van and got what tools he needed and opened up the drain cover and done what he needed to do to unblock the outside drain, came back in doors and made sure that my toilet was flushing and going down with no problems,

February 23, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Louise, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Spencer, our engineer who attended, and his managers. We are based in Norwich so if you have any further issues with your toilet blocking please let us know and we can attend as soon as possible for you. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service

Tom arrived promptly within 4 hours and cleared the problem, Anglian Water had quoted upto 1 week to attend and I had sewage flooding my garden.

February 18, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tony, Thank you for sending in your 5* review. We are often in Horning, so always able to assist with an overflowing drain! We look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 3 out of 5 stars

Shame the van didn’t have all the equipment

Lovely guy came to sort the problem but I’m dissapinted that with such a high call out - £175 that he did not have all the equipment that he said he needed . Yes he did get some of the roots out that were causing the problem but at that price I would expect him to have all the kit in the van

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend 👍

Lovely guy attended my blocked outside kitchen gulley. Was polite, friendly, efficient and remembered me from attending a larger drain job on the social housing estate. Top marks for you and the whole team. Thank you
Hayley Rix

February 17, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Hayley, Thank you for taking the time to send in your 5* review! I will ensure this is passed over to our engineer Bradley, who attended, and his managers. We are pleased we were able to restore flow to your kitchen gully. We look forward to assisting you again if the situation arises. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Speedy, Efficient and Informative

I have just used Dyno-Rod for the second time in 11 years. I different problem this time. The booking system was very simple with a very quick appointment being made. I needed CCTV imaging of some outside pipes as we are concerned we had movement in our property. The engineer who turned up on time, was polite, friendly and informative. I would highly recommend them and would happily use again if the need arises.

February 13, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Pauline, Thank you for taking the time to send in such great feedback! I will ensure this is passed onto Tom, our engineer who attended, and his managers. We do our best to ensure our customer service meets your expectations so your feedback is so valuable to us as a team. I understand we have carried out the CCTV survey for you and will hopefully assist with the further works needed when necessary. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great Service

The technicians who attended our call out were great. They went above and beyond to sort out the problem and checked everything was functioning perfectly before they left. Explaining the work they had done and how they could help in the future if needed before they left. Communication by phone and text updates was also first class. The addition of a local branch phone number helped as I wanted to fine tune the arrival time so I was there. Great, would recommend.

February 12, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tanya, Thank you for taking the time to send in your 5* review! We are pleased that our customer service met your expectations and we were able to restore flow to your blocked gully. If you have any issues in the future please give our local office a call as we have an engineer in the Bury St Edmunds area daily. Kind Regards, Mary @ Dyno Rod

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