Banner for Dyno-Rod - Norwich, Ipswich and East Anglia

Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,191
•
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick and positive response on phoning call centre and was able to promise same day appointment. I was texted immediately to indicate approx time of arrival. Engineer (Bradley) rang at 1.45pm to indic... See more

Rated 5 out of 5 stars

Had a blocked loo so time of the essence. Dyno rod turned up at time promised, within 12 hours. They were very polite, after explaining problem they quickly got down to fixing it. Unfortunately the bl... See more

Rated 5 out of 5 stars

Dyno-Rod are amazing! I've used them a few times before but this review is about the most recent visit. My Dad's toilet was blocked & water was leaking through the ceiling. Their engineer, Jamie, was... See more

Rated 5 out of 5 stars

Very happy with speed of attending and engineer dealt with the problem quickly and efficiently. Professional job done, excellent and polite. No complaints at all with the service.


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,191)

7,859 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Furze Close

Excellent service very professional

May 20, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Daniel, The really appreciate your 5* review, and will ensure your feedback is passed onto Oscar, our engineer who attended. We often work in Thurston and have many years experience with external blocked manholes. We hope you would consider using us again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The engineer's hard work.

The engineer was very polite and friendly. The task was difficult and he tried to solve the problem in all angle. He worked thoroughly and persistently till the problem solved.

May 14, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Gynongyi, Thank you for taking the to send in such great feedback! Our engineer who attended, Marcus, is often in Bury St Edmunds, and has many years experience with blocked manholes. I am pleased he was able to resolve the issue with you and look forward to assisting you again in the future if needed. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

They came on time and cleared my…

They came on time and cleared my blocked sewer drain very quickly as he had all the high tech equipment, he has noticed some bad roots in my sewer and they will be following it up so a great job all cleaned up properly all in all very very professional A1 service thanks

May 14, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Andrew, We are pleased to hear you are happy with the level of customer service you received. Our team is committed to delivering a high quality service and your feedback is a great encouragement. I will pass on your feedback to our engineer, Daniel, who attended, and his managers. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The two young men were amiable and very…

The two young men were amiable and very professional. A credit to your team.

May 11, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Paul, Thank you for taking the time to send in your 5* review. We are glad to hear that you had a good experience with our senior engineer, Jamie, and his assistant, and I will ensure this is passed onto them and their managers. We often undertake excavations to resolve drainage issues and look forward to assisting you if any further works are needed. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. The 2 men who came were very polite and helpful and did everything in their power to resolve the issue. My father is elderly and very venerable. From the first call until they arrived it was approximately 2hours I could not fault this company in any way. I would recommend.

May 12, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Debbie, Thank you for sending in such great feedback, we always work hard to ensure our customer service meets your expectations. I will ensure your feedback is passed onto Marcus, our engineer who attended, and his managers. We have engineers based in Ipswich and will always aim to attend emergency sewage leaks as soon as possible. We look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Professional understanding

Sent an email in the evening and by 8am they phoned ( lady on the phone so reassuring and helpful) . Then a call from Daniel to say he was 10 mins away. He was professional, polite , great at explaining as he went along and listened. All fixed by 11.30 am Brilliant .

May 12, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to leave us your 5* review. We re delighted to hear that our customer service was able to meet your expectations. I will ensure your feedback is passed onto Daniel, our engineer who attended and his managers. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent quick response and great work

Excellent quick response to my blocked pipe issue. Daniel was pleasant, polite and thorough in his work. He diligently surveyed our waste system before starting and In no time he cleared the blockage, refitted the pipework and ensured I was happy. Great work well done!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Marcus made our experience with Dynorod 10/10

Marcus made our experience withDynorod great.
Marcus is a highly skilled professional, thorough, friendly and explained everything he did and what he found very clearly.
I respect Dynorod for the quality and dedication of their staff.
I would recommend Dynrod to anyone as they provide a fantastic needing service.
Thank you

April 28, 2026
Unprompted review
Rated 2 out of 5 stars

Toilet not draining after flushing …

We had a problem with our toilet waste not draining after flushing, so called for an engineer. Call was made Thursday am, we were told the engineer couldn't come until later that afternoon. As we only have 1 loo in the house, it wasn't ideal! Two engineers arrived at 4pm. Tried to clear the blockage, which was apparently caused by limescale build ups over the years. They tried with their equipment but it wasn't working. They said the company would have to send an alternative engineer on Friday morning. Leaving us overnight without a toilet. I had already struggled being at home without facilities all day, (husband had at least been at work). My sister put us up overnight.
Next morning, the new guy arrived and spent nearly 2 hours clearing limescale. Said if we wanted it the pipes to be completely pristine, he would be longer. Or he could clear everything and get as much out as possible. I said as long as it was usable and able to last for a few more years. So that is what we opted for. Fast forward to Sunday (less than 2 days later), the water started being slow to drain after flushing. So we have called the company back, to fix the problem. They can't come out until Monday, between 8am and 6pm. I didn't go for the one star option, as the engineers were polite and seemed professional.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Got here quick and the lad called when…

Got here quick and the lad called when on his way like they said they would.turned up,very polite and told me all that he was doing.very very happy.THANK YOU.

April 9, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello Graham,
It's very kind of you to leave us such a lovely review! Pleased to hear that normal service has been resumed. Thank you for choosing Dyno-Rod to solve your drainage problem - we really appreciate it. Best wishes, Dan @ Dyno-Rod Norwich.

Rated 5 out of 5 stars

Very friendly efficient staff

Spoke to a very nice lady at Dyno-Rod
she reasured me someone would be out within a few hours which they were Bradley soon got the drains unblocked , he was very kind and friendly telling me what was going on and what needed to be done ,i would recommend this company.

April 2, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the great feedback Gillian which we have shared with Bradley. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Sewer block clear

Quick, knowledgeable and efficient

April 6, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the feedback Kevin - pleased to hear that the drains are now clear and free flowing. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Very pleasant chap unblocked our drains…

Very pleasant chap unblocked our drains he was very helpful in what he was doing & explaining the situation

April 4, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good evening Lewis,
Thank you for taking the time to feed back to us about our recent visit. Pleased that our Engineer was considerate to you and was able to resolve your drainage issue. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Friendly, efficient service

The call centre responded to my call without making me hold in a queue.
The young lady who took my call, was friendly, efficient and booked me in for a same day visit with a reasonable window, to deal with my emergency drain blockage.
Bradley. The engineer, was similarly friendly and efficient and dealt with my blockage without delay.
I was very impressed with attitude and skill of the Dynorod staff who attended to me.

April 2, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello Mike,
Thank you so much for the excellent and concise feedback which we have shared with Bradley and the office team. Delighted to hear that you were able to get straight through to us without queuing! Best wishes, Dan @ Dyno-Rod Norwich

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look