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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,166
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB


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Rated 5 out of 5 stars

Very efficient service. Came same day within three hours of my phone call for a blockage in the drain. Problem fixed straightaway by a very pleasant young man who gave me handy advice regarding any fu... See more

Rated 5 out of 5 stars

Blocked external drain outside kitchen. Engineer kept to agreed appt time and contacted us 20mins before arrival. Job undertaken cleanly and efficiently. Drain now working perfectly. Overall excellent... See more

Rated 5 out of 5 stars

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off! Reasonable rate. (sink drain block - not responding to... See more

Rated 5 out of 5 stars

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile I am so grateful for his professionalism a... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,166)

8,325 reviews in the last 12 months

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Rated 5 out of 5 stars

Top lads

Top lads, excellent work!

October 7, 2025
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Chris, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Central heating repair

Charlie came to fit a new valve for our central heating system. He rang beforehand so I knew roughly what time he would arrive. He was very polite and efficient and had the job done in no time. I would highly recommend Charlie and Dyno.

October 7, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Charlie, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Exceptional customer service

Marcus , who came to site to deal with the blocked mains waste was brilliant. Checked the entire drain system and explained what he found. Cleared the issue( tree roots ) and showed me on the camera screen so I can advise my neighbours. Despite it being an out of hours call, a really nasty issue and rubbish weather, he didn't rush the job and was very patient answering all our questions.

September 29, 2025
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Jo, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. I will ensure this feedback is passed onto Marcus, and his managers as well. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Extremely helpful Dyno-Man

The Dyno-Man was very helpful, advising that I could call my water company who would do it for free. I still chose to use Dyno-Rod, for speed and because of their good reputation. He rodded and found the blockage, cleared and washed everything down and spoke to the water company who are coming out to inspect the shared pipe in due course.
Cannot fault the service in any way and am extremely happy with the outcome. Money well spent and I now have peace of mind. Thank you very much.

October 2, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Sarah, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Marcus, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Problem sorted quickly …

Called and booked a visit for the next day.I was called before attendance and blocked pipes were expertly cleared and checked for restored drainage. Everything was left clean.

October 1, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Jane, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Marcus, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Drain clearance

Excellent young man who explained everything very clearly and very efficiently unblocked the drain and gave expert advice on what to do next.

September 30, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Rita, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Bradley, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service and cleanliness

Excellent service and cleanliness

Called Dyno Rod for a blocked drain and leaking washing machine - Ryan came first thing next morning and was a very pleasant chap who cleared everything and also checked other pipes and washing machine connectors whilst he was there for me.

Cleaned up everything and left it as was when he turned up.

Great service !

September 30, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tony, Thank you for taking the time to send in your 5* review. I have passed this excellent feedback onto Ryan, and his managers. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

The young man was polite

The young man was polite, friendly and presentable. He got to work straight away and found the problem, which he explained to me.

September 30, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hello, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Easy to book and arranged a survey very…

Easy to book and arranged a survey very quickly. Arrived on time. Very friendly and informative. Fast, efficient and very helpful. Highly recommended.

September 29, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Mark, Thank you for your 5* review. We are delighted to hear that our customer service was able to meet your expectations. I will ensure this is passed onto Bradley, our engineer who attended, and his managers. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great bunch!

Great bunch!
Really nice fellas. Always go above and beyond..
After an on going toilet trouble. They've always been polite, clean up after themselves etc.
Thanks again! Dynorod 👌

September 24, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Katie, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Bradley , our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Responded quickly to my request

Responded quickly to my request.
The advisor attended promptly, found the problem and dealt with it. He was polite, experienced and left everywhere clean and tidy.
Would have no qualms using this company again.

September 24, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Liz, Thank you for your 5* review. We are delighted to hear that our customer service was able to meet your expectations. I will ensure this is passed onto Oscar, our engineer who attended, and his managers. We look forward to assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service

Dan was great. Good communication before arrival, explained the problem well, was transparent with costs and what to do next.

September 23, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Eddie, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Dan, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service

Fast, friendly and efficient . Thank you ☺️

September 22, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Karen, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Daniel, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Prompt response would highly recommend

Prompt response and very quickly contacted again with a same day cancellation..Daniel and Marcus were very friendly, professional and sorted the problem out within the hour..

September 15, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Martin, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. I will ensure this is passed onto Daniel and Marcus, and their managers. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Friendly helpful and efficient

Friendly helpful and efficient, good communication at all levels.

September 19, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Sarah, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Really great end to end service

Rhys and James were both courteous, respectful and made my 9o year old Nan feel safe, supported  and confident that the issue was being resolved. All requests regarding communication and payments were followed. The work was completed to a really high standard, its very neat and tidy. 
Thank you for all your efforts, we will definitely use you again. 

September 12, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Mark, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

1st class staff from the phone call to…

1st class staff from the phone call to the engineer friendly helpful and knowledgeable, prompt response highly recommended.

September 11, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Cathryn, Thank you for your 5* review. We are delighted to hear that our customer service was able to meet your expectations. I will ensure this is passed onto Daniel, our engineer who attended, and his managers. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Quick Action To Sort Blocked Toilets

The Guy who Came to sort things out was very Good He used a Camera to find any Blockages Did not Make any mess Very Polite Plunged both Upstairs and Downstairs toilets to make sure Everything was working Fine..Thanking You

September 11, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi George, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Oscar, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Service 10 out of 10

Service 10 out of 10

August 29, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Debbi, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Daniel, our engineer who attended, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service! I was kept informed of my appointment from 1st contact with Dyno Rod. Bradley phoned me with an estimared arrival time and arrived on time. Bradley was very polite and professional. Unblocked the drain and explained the issue.

August 27, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Susan, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Bradley, and his managers. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

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