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Dyno-Rod - Plumbing Beds & Herts Reviews 

173
TrustScore 4.5 out of 5

4.5

unit 6, Printers Way, CM20 2SD Harlow, England, GB


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Rated 5 out of 5 stars

The engineer was very prompt (arrived by 8.30am, so at the beginning of my morning slot from 8am-1pm, very much appreciated). He explained exactly what he was going to do and confirmed I was okay with... See more

Company replied

Rated 5 out of 5 stars

We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... See more

Company replied

Rated 5 out of 5 stars

Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... See more

Company replied

Rated 5 out of 5 stars

Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • unit 6, Printers Way, CM20 2SD, Harlow, England, United Kingdom

  • 01462 483007

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

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4.5

All reviews

(173)

8,320 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Problem resolved quickly. Will definitely use them again

April 27, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback! We're happy to hear that the service was excellent and the problem was resolved quickly.

Dyno-Rod

Rated 5 out of 5 stars

Very efficient

Contacted British Gas as saw a leak mark in the ceiling. They made the appointment for the following day and the leak was found in a very short time and repaired. The remedial works to repair the flooring was completed by Raymond very quickly and efficiently. Both engineers were very polite and curtious and worked quickly. Great service thank you.

March 25, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're happy to hear that the leak was found and repaired quickly, and the flooring work was completed efficiently. It's great to know you were pleased with the polite and courteous service. Thank you for the positive feedback!

Dyno-Rod

Rated 1 out of 5 stars

Had a new shower fitted Kieran and…

Had a new shower fitted Kieran and James did an excellent job very pleased

March 8, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you are very pleased with the new shower installation. We appreciate your positive feedback and thank you for sharing.

Dyno-Rod

Rated 5 out of 5 stars

Water leakages.

The whole experience from reporting the problems to rectification was seamless. The DYNO engineer was very respectful and the work completed as agreed with little or no disruption. Very pleased. Thank you.

March 7, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the entire process, from reporting to resolution, was seamless and that the engineer was respectful and caused minimal disruption while completing the work.

Dyno-Rod

Rated 5 out of 5 stars

Job well done!

Very courteous, professional and friendly, he fixed my leaking tap and provided a new one at no extra cost. Thank you, very happy with a job well done!

March 7, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the engineer was courteous, professional, and friendly while fixing the leaking tap. Thank you!

Dyno-Rod

Rated 1 out of 5 stars

Not impressed

Not impressed. Misdiagnosed the problem. Quoted for a repair that would have cost c.£1500 which was not needed. If it hadn't have been for my persistence and subsequent assistance the issue would never have been resolved.
I don't blame the plumbers who came to the job I blame the management and their training.
I don't trust them and would not use again.

March 5, 2024
Unprompted review
Dyno-Rod - Plumbing Beds & Herts logo

Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you bringing this to our attention. We're sorry you experienced a misdiagnosis and are not satisfied with the proposed repair. Your feedback regarding our team's training is valuable, and we will address this to improve our service.

Dyno-Rod

Rated 1 out of 5 stars

You came in had a look and left didn't…

You came in had a look and left didn't say anything, went to your van and drove off...what's happening next? Mums 92 what service is this?

February 26, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

Hi Jannine Smart,
I’m would like to apologise, this isn’t the service we would accept from our staff.
I have some of you details so will look into this and get back to you.
Kevin
Dyno

Rated 5 out of 5 stars

Plumber was prompt and really good

Plumber was prompt and really good. Fixed our issue and explained what he had done. Would highly recommend

February 10, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback! We're happy to hear that our plumber was prompt, effective, and explained the work clearly. Thank you for recommending us!

Dyno-Rod

Rated 5 out of 5 stars

Ray did an excellent job

Ray did an excellent job, thorough, very tidy and multi skilled.

February 9, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback! We're so glad to hear that the service was thorough, tidy, and excellent.

Dyno-Rod

Rated 5 out of 5 stars

Excellent plumbers

Excellent plumbers , very professional , I had to call them out on Christmas Day and they were very helpful and kind , considering I was taking them away from their families . I would definitely recommend this company . 5 stars

December 25, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that our team provided excellent and professional service during an emergency on Christmas Day. We appreciate your kind words and are glad we could help. Thank you for recommending us!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. The office staff were very polite and professional. The plumber was clean, polite, professional and did a great job. Am just about to book them for another job I’ve been meaning to have done. Very impressed.

December 29, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the office staff were polite and professional, and the plumber was clean, polite, professional, and did a great job. We are grateful you are booking us for another job.

Dyno-Rod

Rated 1 out of 5 stars

Leak not fixed and engineers not qualified enough

I had a leak from my upstairs shower coming down into my dining room ceiling. I booked a Dyno engineer via British Gas Home Service. The engineer took a while to address the leak and left a huge hole on my ceiling. The fix didn’t work and hey had to come back 4 times to stop the leak (including a total burst of the pipe when all water from my shower flooded my downstairs). This has been going on for almost 3 months, several appointments, 2 no shows, finally plastered the hole this week after they said is was done… and then today, just before Christmas, it started leaking massively again! I don’t believe the engineers are qualified enough and lead times for appointments are huge, which is extremely frustrating!

December 23, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're very sorry to hear about the ongoing leak, the multiple visits, and the damage to your dining room. We appreciate you bringing this to our attention. Thank you for your feedback.

Dyno-Rod

Rated 1 out of 5 stars

Unbelievably bad customer service

I have had 4 plumbers around to fix ,what started as a leaking tap and after destroying my bathroom and my front garden
plus repeated visits and a complaint that started 5 months ago, I now have a tap that my wife who has arthritis in her hands can't turn the hot tap on. The 4th plumber who looked about 10 years old came around a sprayed wd40 on it and said that will do. I have even sent an email to the ceo telling them how poor the service is. Please do not use this company find a local plumber from Trust a trader.

December 21, 2023
Unprompted review
Dyno-Rod - Plumbing Beds & Herts logo

Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you bringing this to our attention. We're sorry to hear about the trouble you've experienced with the repeated visits, the damage, and the unresolved tap issue, especially given your wife's arthritis. We'll investigate this thoroughly to ensure our service meets expectations. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Plumbing experiencr

The Plummer who came was very polite and worked efficiently to isolate my enclosed toilet. He updated me as to what he needed to do at various points and left everything clean and tidy.
Thank you!

December 20, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the engineer was polite and efficiently isolated your toilet, kept you informed, and left everything clean.

Dyno-Rod

Rated 5 out of 5 stars

Contacted via British Gas urgent call…

Contacted via British Gas urgent call out as vunerable homeowner with no water as result of a leak.
Leak repaired very quickly so had time to install a new tap for the homeowner aswell.
Really pleased happy with the service and the reasonable cost. Thank you

December 18, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy we could quickly repair the leak and install a new tap for you. We appreciate you highlighting the reasonable cost and your satisfaction with our service, especially given the urgent situation. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Would use again.

Had an engineer (Clarence) come out as I had a leak coming from some pipe work under my floor boards upstairs. The problem was found and fixed there and then. Very impressed with the engineer for his speedy work.

December 1, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the leak from the pipework was located and fixed quickly. It's great to know you were impressed with the prompt service. Thank you.

Dyno-Rod

Rated 5 out of 5 stars

Replaced toilet with minimum fuss

Replaced toilet with minimum fuss. Very impressed

November 10, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the toilet replacement went smoothly. Thank you for your positive feedback; we appreciate it greatly!

Dyno-Rod

Rated 1 out of 5 stars

Keep getting texts

Keep getting texts and appointment messages and I haven’t even booked? I’ve asked them to delete my number from their system and email their customer to give the correct number. Still getting calls from them. I live the other end of the country so I wouldn’t pick a company in Essex?

November 10, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We apologize for the inconvenience of the messages and calls. We'll investigate why you're receiving these notifications and ensure your number is removed from our system. Thank you for bringing this to our attention.

Dyno-Rod

Rated 5 out of 5 stars

Sorted out plumbing problem very…

Sorted out plumbing problem very quickly.

October 12, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We are happy to hear that we resolved your plumbing issue quickly. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic service from start to finish!

I had no water coming from hot water faucets. When I contacted the company, they attended the next day. The plumber was friendly & efficient. He sorted the problem & it was excellent value for money. I wouldn’t hesitate to contact them again if i experience any other problems.

September 19, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're happy to hear that the plumber was friendly and efficient, resolving the hot water issue quickly. We are glad it was excellent value, and we appreciate your recommendation!

Dyno-Rod

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