A huge thank you to Anthony from Dyno-Rod! He knew exactly what the problem was as soon as he saw our stiff tap and sorted it out quickly and efficiently. He was absolutely brilliant. Friendly and pro... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast response when booked . Came next day .leaking tap. Very polite and popped shoe covers on .Dino-Rod plumber phoned to let now on way plus introduced himself Clarence at the door before entrying a... See more
Danny is an excellent engineer knew exactly what he was doing, very efficient and professional, left everything very clean and tidy, thank you Danny for fixing our kitchen sink tap. Service with a smi... See more
Well my toilet had been difficult to flush and then the lever you use to operate the flush broke.Anthony from Dyno-Rod arrived at the time promised, ensured my carpets remained clean by donning shoe c... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 6, Printers Way, CM20 2SD, Harlow, Hertfordshire, United Kingdom
- 01279 359010
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellence service
Excellence service.
Charlie Page was very professional and polite.
Radiator replacement
Charlie the engineer came to replace my old radiator and throughout his visit he was friendly, very clean and tidy, did a thorough job and was respectful, helpful and professional at all times. Very pleased with the service received and now looking forward to having a warm living room this next winter. Booked the job with British Gas but Charlie was from Dyno-Rod therefore would certainly have no problem in recommending Dyna-Rod for any Plumbing and Heating work.
Anthony was very thorough fixing our…
Anthony was very thorough fixing our fitted toilet system. Friendly polite. Very tidy. Good workmanship.
Was sent to us via British Gas. Would recommend 10/10
had two engineers for my call out one…
had two engineers for my call out one who initially came and found the problem and a second one to fit a new part both were excellent, friendly and efficient can’t fault dynorod
We had George and Aaron and couldn’t be…
We had George and Aaron and couldn’t be happier with the service they provided
Efficient helpful and really nice to work with
Highly recommend
Professional and efficient service
Professional and efficient service
Staff helpful
An excellent service!
5 stars, thank you Charlie. Professional, very helpful & kind. Highly recommend.
Michael the engineer came on time he…
Michael the engineer came on time he was very friendly and explained everything to me in detail. He had to to replace a water cylinder Michael did an excellent job
Turned up on time very polite
Turned up on time very polite
Engineer Anthony
Great service from Dyno Rod Clarence.
I was delighted with engineer Clarence’s help today. He immediately identified the problem with my toilet cistern not flushing and explained it to me. He quickly sorted it out and checked all was working well. He also had a look at my kitchen cold tap and eased the problem, advising me on future steps. Clarence is skilled, has a friendly manner and good customer skills.
Great service
Great service Danny, Anthony and Keshmur always know what they’re doing. Extremely knowledgeable, explain everything in details. They’re polite, friendly, professional and get the job done. Thanks Hannah Victoria
Efficient, professional and friendly service
Kishmor visited today to change some of our radiator valves. He was extremely professional, knowledgeable and hard working.
In addition, Kishmor was very friendly and explained everything he did clearly and made recommendations as to future work required. He was well supported by his office team.
I highly recommend using the company.
EXCELLENT!!!..Have two visits last…
EXCELLENT!!!..Have two visits last week,first by Clarence to replace corroded sink plug,phone me in the morning to let me know when he was going to arrive and did so,replaced plug,cleaned up and left bathroom clean.
While he was with me I asked him if he would check our water tank as I thought it was leaking, DIDN'T turn around and say "sorry can't it's not on my job sheet" just said no problem, the tank was leaking and instead of guessing phoned another engineer that deals with water tanks to get advice, was advised that tank would need replacing, Clarence before leaving phone the office to arrange replacement .
Same day in the afternoon the office phoned me to say if i was available they could book me in to replace the tank on Thursday,2 days after problem being reported, I was going to be home so I booked it.
Thursday morning had call from Michael to say tank and everything needed was going to be delivered by 9 o'clock, but he'd be here at about 8 to start and he was..no messing around got straight to it,advised me I'd have cold water to kitchen tap(separate feed because of watersoftner)but no hot water,when the old tank was taken out he even cleaned the area before fitting the new one,made a love job of the replacement, all pipe work lovely and neat,the old tank and all the packaging was left on the drive and was picked up about an hour after he finished, but he advised me that was going to happen.
Have had multiple call outs through my British gas home cover and have found ALL DYN0-ROD engineers to be courteous,professional and knowledgeable..thank you.
Would definitely RECOMMEND.
Good engineer, just not great customer service
Appointment was booked for between 8am & 1pm. Engineer didn’t arrive until after 3.30pm for which I had to make 3 phone calls to find out where he was. I have no issue with being late, I fully understand jobs run over, however a courtesy call to let me know what was happening would have saved a lot of frustration and a waste of a day. Engineer (Anthony) arrived to fit a new tap. Was advised I could pay extra to have a different tap fitted instead of the standard one and was shown the options. I was going to choose a different one until I was told it would then have to be ordered and a new appointment booked to come back and fit it. Having already lost one day, I didn’t have time to go through it again. Again, had someone contacted me in advance and advise that different options were available, I would have quite happily chosen and paid in advance. When I declined the offer, I then had to wait while the engineer went to the local screw fix to buy a standard tap. More time added to an already very late appointment. Anthony was very good and no complaints about his service. Just frustrating that no one could make a 30 second call to let me know the engineer was running late.
Plumbing
Polite and knowledgeable engineer who came to carry out the job
I am very grateful to Grant…
I am very grateful to Grant Walker-Jones who fixed the main ballcock and a toilet at my house. Grant was knowledgable, polite and efficient. He is also a very nice man. Thank you Grant. Kelvin (Piccotts End, Hemel Hempstead).
George arrived on the agreed date &…
George arrived on the agreed date & also time as booked.
He was very polite & courteous & explained exactly the work he was going to carry out on the premises.
George was professional at all times & a pleasure to have in the house.
He left having shown the old & worn out parts he replaced & I have no hesitation in praising his quality of workmanship.
He is a real credit to your company & I rate him with 5 stars for the reasons outlined above 👍
Cold water storage tank installation
This engineer shows great professionalism, he is well informed, courteous towards his customers, his an asset to your company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







