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Dyno-Rod - Plumbing Manchester Reviews 

335
TrustScore 4.5 out of 5

4.7

Whitehill Industrial Estate, 15, Haigh Park, Haigh Avenue,strial Estate, SK4 1QR Stockport, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Chris todays Engineer was just fantastic he has done a great job an was very knowlegable and friendly he is a credit to dyno-rod and if we need plumbing again i would use Dyno-rod and ask for Chris if... See more

Rated 5 out of 5 stars

Had an email from United utilities to say we were using a lot more water. Found our toilet was constantly running water. Rang Dyno came out same day and fixed the problem. Engineer was lovely and expl... See more

Rated 5 out of 5 stars

A fantastic service from the lovely lady whom asked us a convenient time to attend to our problem.Time agreed and an uplifting, delightful call from engineer Jimmy saying he was on his way. On arrival... See more

Company replied

Rated 5 out of 5 stars

Water board emailed to say we are using more water than is normal..check for leak.. found dyno from their website .. Jamie came out to have a look and found a leak under a solid floor .. !! Booked in... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Whitehill Industrial Estate, 15, Haigh Park, Haigh Avenue,strial Estate, SK4 1QR, Stockport, England, United Kingdom

  • 0161 660 6750

4.7

Excellent

TrustScore 4.5 out of 5

335 reviews

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4.7

All reviews

(335)

8,381 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent timing and exceptional work…

Excellent timing and exceptional work ethic. He handled the issue quickly and efficiently, resolving everything with professionalism and care. On top of that, his lovely personality made the entire experience smooth and pleasant. Truly impressive service—highly recommend!

February 17, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Thank you for such a fantastic review. It is great to see we are working at such a superb standard. This is another great example of giving great customer service.

Rated 5 out of 5 stars

A great service

A great service - fitted new radiator and valve. Engineer (Munam) was really friendly and good at his job. Helped sort out a mistake by British Gas service engineer who broke a tap/valve on boiler.

February 17, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Thank you for your lovely review. It is great to hear such positive feedback about Munam, a real credit to our fantastic team.

Rated 5 out of 5 stars

Couldn't have been happier

Couldn't have been happier with the service. Plumber arrived on the same day we reported the problem. Assessed it quickly, made a repair and gave us photos of the damage so we could go back to our builder. Absolute top quality from start to finish

February 16, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Thank you for taking the time to leave such a fantastic review. It is great to hear that you were so happy with the work completed and the quality was of our usual high standards

Rated 5 out of 5 stars

Excellent service from our Dynorod…

Excellent service from our Dynorod plumber, Munam, this morning. Polite, diligent and fixed our problem without fuss

February 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Thank you so much for taking the time share your review of Munam. He really is a credit to our team :)

Rated 2 out of 5 stars

I booked an appointment next day but…

I booked an appointment next day but the next day have been told that no engineer is available and had to be postponed to day after. The day after an engineer had a look and said the water tap needs to be changed and they don't have new one. So I ended up calling another private plumber to do the job, and was very disappointed with Dyno for the wasted time for nothing!

February 5, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We're really sorry that we fell short of our high standards here, and for any inconvenience caused. We will review what went wrong and improve our processes. Thanks for taking the time to provide feedback

Rated 5 out of 5 stars

I spoke to James from Manchester dyno rod

I spoke to James who was dealing with the weekend side of dyno rod. I rang many times not being able to get through. What i was most impressed with was James called me reaching out knowing id called several times on couldnt get through. Never had that before happen. Specially on a weekend. A very friendly and so helpful. I wish most people I talked to were as professional and helpful as James. Dealt with my issue and got a call back from James with and update. I wish all my calls went this well. I hope James gets to see this message. Id just like to say Thank you James for today.

January 31, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Hi Mohammed, thank you so much for taking the time to write this review, we really appreciate it. It was Jake that you dealt with at weekend, he mentioned he'd chatted to you. I'm pleased he was able to get things sorted for you. I'll be sure to recognise his efforts :)

Rated 5 out of 5 stars

Had a leaking radiator

Had a leaking radiator. Munam came out to fix it . He was very polite and wore shoe coverings whilst inside. He also looked at my shower unit as one of the cartridges was leaking. He will source the part and get me a quote for the job

January 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

It's good to read that Munam did a great job and looked after things for you. Thank you for taking the time to share your experience, we really appreciate it

Rated 1 out of 5 stars

Shocking service

Shocking service, don’t know where all these positive reviews have come from. 9 visits in and they still haven’t sorted my water pressure issue. Left me with a hole in my garden for almost two weeks!! 2 piles of rubble leaning against a wooden fence in this weather, probably rotting the fence. No apology from Op’s Manager Darren. He’s awful, he cancelled the plumber who was apparently on his was to my home today because I raised my voice and swore out of frustration, because they were not sending anyone with the plumber to fill in the hole. Apparently “Dyno Rod dont touch a spade,” they have to get a contractor to do the digging and filling in. Darren wouldn’t give me a managers name so I could complain, saying he was the manager. Obviously he has a manager, whose name I wanted. Didn't tell me he’d cancelled the plumber who was apparently on his way. He told BG he was “worried for the safety of the plumber.” Im a female, I didn't make any threats, nothing to worry about at all. Just a ploy from a snowflake to try and put me in my place for daring to raise my voice. Anyway, don’t waste your time or money with these. Poor workmanship and 0 customer service.

January 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We don’t always get everything right, and when that happens we’re very open to holding our hands up. Your job was more complex than a standard plumbing visit and required coordination with external contractors, which unfortunately led to delays. For the inconvenience this caused, I do apologise.

That said, it’s also important to address how the situation escalated.

We fully understand frustration. Plumbing issues are disruptive, and emotions can run high. Swearing in itself is not unusual in our industry and is not something we take issue with. However, there is a clear line between frustration and behaviour that becomes confrontational or intimidating. When that line is crossed, we have a duty of care to our team.

In this instance, a decision was taken to pause attendance and not send an engineer into a situation where there were concerns around escalation. That decision was based on safety — not punishment, not ego, and not an attempt to “put anyone in their place.” Protecting our team is non-negotiable.

Our Operations Manager is responsible for the day-to-day running of the business and was acting appropriately within that remit. We do not place frontline engineers into environments where there is a risk of confrontation, just as we would not put a customer in that situation.

We will absolutely reflect on the operational aspects of your experience and take learning from it. We would hope the same courtesy is extended on how situations are handled on both sides.

Our wider body of reviews reflects the standard of service and professionalism we aim to deliver every day, and we encourage anyone reading this to consider the full picture.

Rated 5 out of 5 stars

The DynoRod Engineer (Mo) did what can…

The DynoRod Engineer (Mo) did what can only be explained as a “Fantastic Job”. Not only did he arrive on time, but no matter what challenges he on installing the replacement parts, he went above & beyond to ensure the Job was fully completed. Finally Mo remembered he was dealing with people and handled the interaction professionally, taking time to answer questions & having humour with the client. I would recommend Mo for any job he was given

January 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Thank you so much for taking the time to write us a review and share your experience. Mo is indeed a credit to our team :)

Rated 5 out of 5 stars

Highly recommend …

Toilet wouldn't stop filling and was pouring out of the overflow. Munam came quickly, polite, considerate and even covered his shoes. Did a great job and cleaned up very well.

January 16, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We're happy to hear that the plumbing issue was resolved quickly and professionally. We appreciate you mentioning the technician's politeness and consideration. Thank you for your positive feedback!

Rated 5 out of 5 stars

Came and sorted issue just before Xmas

Came and sorted issue just before Xmas. Came back in the new year to do minor bits that couldn't be done initially. Very satisfied with the plumber, Jacob, who was both friendly and efficient.

December 19, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We're happy to hear that the issue was resolved promptly and that you were very satisfied with the service provided. We appreciate your positive feedback regarding the plumber's efficiency and friendliness.

Rated 5 out of 5 stars

Let down by 2 plumbers

Let down by 2 plumbers
Then found these guys there in 1 hourjob done quickly and cleanly £great price
Will always use from now on well done
Plumber who came very polite and worked cleanly

January 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We're happy to hear that we could assist you quickly and efficiently after your previous experience. We appreciate your kind words regarding our promptness, cleanliness, and pricing. We look forward to serving you in the future!

Rated 5 out of 5 stars

Friendly and professional service

Kemar visited us to drain down and rebalance the system. He was very friendly and professional and knew his stuff, he fully explained everything and pointed out all the issues he couldn’t resolve with a full explanation rather than just ignoring them and made helpful suggestions as to how we could sort them out. Very good service.

January 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We appreciate you sharing your experience. We're happy to hear that the engineer was friendly and professional while explaining the system rebalance. We're glad they highlighted unresolved issues and offered helpful suggestions.

Rated 5 out of 5 stars

Great service

Very professional young man who explained everything he was doing as he went along and managed my expectations. We are very happy with the results.

December 29, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

Mick,

We appreciate you sharing your positive experience. We're happy to hear that the professional was thorough and that you are pleased with the outcome. Thank you!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Great engineer

Great job! Friendly professional service

December 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We are happy you found our service friendly and professional. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

A really polite and knowledgeable…

A really polite and knowledgeable plumber. He completed the job , explaining what he was doing and what he had done to put right the problem.
I would highly recommend this company.

December 27, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We appreciate you sharing your experience! We're happy to hear that the plumber was polite and knowledgeable, explaining the work clearly. Thank you for recommending us!

Rated 5 out of 5 stars

Great service from Lee at DynoRod

Lee did a great job on our tap and was both courteous and considerate
A credit to DynoRod

December 9, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We're happy to hear that the tap repair was completed to your satisfaction and that you found our service pleasant. Thank you for your feedback.

Best wishes

Rated 5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided by Jacob, the plumber who fixed my tap

November 18, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We appreciate you sharing your positive experience with our plumbing service. We're happy to hear that you were pleased with the tap repair.

Rated 5 out of 5 stars

The engineer was helpful and…

The engineer was helpful and knowledgeable. And reassured me that all was OK

October 29, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We're happy to hear that the engineer was helpful and knowledgeable! We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Amazing service very professional and…

Amazing service very professional and efficient. Thank you very much ‘!

October 31, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Manchester

We appreciate you taking the time to leave us a review. We're happy to hear you received amazing, professional, and efficient service.

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