Banner for Dyno-Rod - Plumbing Newcastle and North East

Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,601
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more

Company replied

Rated 5 out of 5 stars

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more

Company replied

Rated 5 out of 5 stars

Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more

Company replied

Rated 5 out of 5 stars

Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(5,601)

8,347 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andy the engineer came and fixed the…

Andy the engineer came and fixed the toilet .He was so efficient and clearly explained everything to me. He was very polite and helpful and sorted out the problem very quickly.

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Julia robinson,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our engineer was efficient, clearly explained everything, and resolved the issue quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Thanks

Anthony came and did a good job reassuring me today, i was kept well informed and he was careful when having to remove things in my kitchen while checking for issues

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Kelly Arrowsmith,

We are delighted to hear about your positive experience! It's wonderful to know that our engineer provided reassurance, kept you well informed, and was careful while resolving the issues in your kitchen.

Dyno-Rod

Rated 5 out of 5 stars

Fixed all our bathroom taps

Just had Jed round to fix all four of our taps in the bathroom, one of which the cap had completely come off and it wasn’t able to be used, and the other three taps were constantly leaking. He was very polite and conscience worker, fixed them all for us with no issues. Thank you.

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

rachael marie,

We're delighted to hear that our service successfully resolved the issues with your bathroom taps. We appreciate you highlighting the positive experience you had and thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Carl Trotter came and tried to sort out my water tank and tap pressure issue. He could not have been more helpful. He took his time and was really thorough.

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Matt Crann,

We're so pleased to hear that our team member was incredibly helpful and thorough in sorting out your water tank and tap pressure issue. Thank you for sharing your positive experience!

Dyno-Rod

Rated 5 out of 5 stars

Great communation

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

We are delighted to hear about your positive experience! It's wonderful to know that our engineer provided great communication, kept you well informed.

Dyno-Rod

Rated 5 out of 5 stars

Jed was very helpful and explained what…

Jed was very helpful and explained what he was doing very clearly

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Audrey Douglas,

We appreciate your feedback. We're delighted to hear that our team member was very helpful and explained everything clearly during their visit.

Dyno-Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Within three hours of first ringing up the problem was solved

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

MRS ISOBEL HARRISON,

We're so happy to hear we could resolve your problem quickly and efficiently. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jed is a star!

Jed! He made the experience great. He quickly assessed the problem and worked carefully and imaginatively to suit my requests. Very happy with his work! Jed is welcome to work here anytime. Thank you Jed! You’re a star!

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jill Dove,

We're absolutely delighted to hear about your excellent experience! It's wonderful that our engineer quickly assessed the problem and worked carefully and imaginatively to suit your requests. We're so pleased you're happy with the work!

Dyno-Rod

Rated 5 out of 5 stars

Superstar support

Jed (In the North East) was fantastic. We had just got home from a trip away and had works ongoing in the house. He came in diagnosed the issue and spoke us through the fix and next steps clearly and precisely.

His communication and patience was appreciated and we now have a solve and preventative actions.

Thanks Jed, you were a superstar.

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Oliver Wildblood,

We're so pleased to hear about your positive experience. It's wonderful to know that our engineer was fantastic, diagnosed the issue clearly, and provided a fix and preventative actions. We appreciate your kind words about the communication and patience.

Dyno-Rod

Rated 5 out of 5 stars

Huge thanks to Andy and Adam for…

Huge thanks to Andy and Adam for sorting out our leaking wastewater pipe. It was a really challenging and unpleasant job, with an awkwardly shaped pipe in a difficult position - and to top it off it was blocked!
They persevered, used some brilliant lateral thinking and went above and beyond to find a solution. Their determination and professionalism were fantastic.
We really couldn’t have asked for better service. Andy and Adam were brilliant. Thank you.

August 4, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Fiona French,

We appreciate you sharing your positive experience with us. We are delighted to hear that our team successfully resolved the challenging and unpleasant issue with your wastewater pipe. Their determination and professionalism are truly valued.

Dyno-Rod

Rated 5 out of 5 stars

Adam is a very professional plumber

Adam is a very professional plumber, with great customer service. Took great care of working area. Totally excellent all round. 👍👍👍

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mr Thomas Dick,

We are delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the professional service and great customer care provided, and that the working area was well looked after.

Dyno-Rod

Rated 5 out of 5 stars

Friendly fitter

Friendly fitter, great job done and very tidy

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Alan,

We are so pleased to hear that you found our fitter friendly and that they did a great job while being tidy. Thank you for your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

Anthony fitted new shower great…

Anthony fitted new shower great friendly definitely recommend. Quick and efficient job well done.

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Linda Close,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our engineer,Anthony, was friendly, quick, and efficient when fitting your new shower. Thank you for your kind recommendation!
Emma
Dyno-Rod

Rated 5 out of 5 stars

Carl A is a very professional and…

Carl A is a very professional and friendly guy. Carried out the work quickly and to a high standard. He went out of his way to get the job fixed on the day. Cheers.

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Paul Miller,

We're so pleased to hear about your excellent experience with our service. It's wonderful to know that our team member Carl Anderson carried out the work quickly and to a high standard, and went out of their way to get the job fixed on the day. Thank you for your kind words!
Emma
Dyno-Rod

Rated 5 out of 5 stars

JED did very well at the care home,with…

JED did very well at the care home,with the plumbing well detailed and dedicated to doing his job well.

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Nwamaka Jennifer Odibe,

We are delighted to hear about the excellent experience with our plumbing service. We appreciate your kind words about the detailed and dedicated service provided by Jed at the care home.
Emma
Dyno-Rod

Rated 5 out of 5 stars

hot water tank

Carl replaced hot water tank. Efficient, friendly and tidy. Also discussed improvements that could be made to system.

August 5, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mr Stoker,

We're so pleased to hear that the hot water tank replacement was a positive experience for you. It's wonderful to know that our service was efficient, friendly, and tidy, and that we could offer helpful suggestions for your system. Thank you for your kind words.
Emma
Dyno-Rod

Rated 5 out of 5 stars

Scott visited today to fix toilet…

Scott visited today to fix toilet cistern. He arrived on time,was able to find the fault and repair quickly.He left no mess and was very polite
Thank you for your help

August 5, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Happyfeet2,

We're delighted to hear about your positive experience with our engineer Scott. It's great to know that the fault was found and repaired quickly, and that no mess was left. Thank you for your kind words!
Emma
Dyno-Rod

Rated 5 out of 5 stars

Adam was spot on

Adam was spot on. Knowledgeable, polite and respectful. Easy job turned out to be a bit more complicated, but it was no bother. Highly recommend.

August 5, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mark Leighton,

We are so pleased to hear about your excellent experience. It's wonderful to know that our team member Adam, was knowledgeable, polite, and respectful, even when the job became more complicated. Thank you for your kind words and recommendation!
Emma
Dyno-Rod

Rated 5 out of 5 stars

A good job done by Alex R

A good job done by Alex R . He is a nice friendly young man.

August 5, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jim Kennedy,

We're so glad you had a positive experience with our engineer Alex Roberts. We appreciate your kind words and are happy to hear about the good job done.
Emma
Dyno-Rod

Rated 5 out of 5 stars

Jed was excellent



Jed was excellent — he phoned ahead to let me know he was on his way, resolved the leak in my bathroom quickly, and took the time to show me exactly what had happened and how he’d fixed it. Truly 10/10 service. I would highly recommend!!

August 3, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

M stewart,

We're delighted to hear about your excellent experience with our engineer Jed. It's wonderful to know the leak was resolved quickly and that our engineer took the time to explain everything. Thank you for your kind words!
Emma
Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look