Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied
Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more
Company replied
Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more
Company replied
Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy the engineer came and fixed the toilet .He was so efficient and clearly explained everything to me. He was very polite and helpful and sorted out the problem very quickly.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Anthony came and did a good job reassuring me today, i was kept well informed and he was careful when having to remove things in my kitchen while checking for issues

Reply from Dyno-Rod - Plumbing Newcastle and North East
Just had Jed round to fix all four of our taps in the bathroom, one of which the cap had completely come off and it wasn’t able to be used, and the other three taps were constantly leaking. He was very polite and conscience worker, fixed them all for us with no issues. Thank you.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl Trotter came and tried to sort out my water tank and tap pressure issue. He could not have been more helpful. He took his time and was really thorough.

Reply from Dyno-Rod - Plumbing Newcastle and North East

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed was very helpful and explained what he was doing very clearly

Reply from Dyno-Rod - Plumbing Newcastle and North East
Brilliant service. Within three hours of first ringing up the problem was solved

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed! He made the experience great. He quickly assessed the problem and worked carefully and imaginatively to suit my requests. Very happy with his work! Jed is welcome to work here anytime. Thank you Jed! You’re a star!

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed (In the North East) was fantastic. We had just got home from a trip away and had works ongoing in the house. He came in diagnosed the issue and spoke us through the fix and next steps clearly and precisely.
His communication and patience was appreciated and we now have a solve and preventative actions.
Thanks Jed, you were a superstar.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Huge thanks to Andy and Adam for sorting out our leaking wastewater pipe. It was a really challenging and unpleasant job, with an awkwardly shaped pipe in a difficult position - and to top it off it was blocked!
They persevered, used some brilliant lateral thinking and went above and beyond to find a solution. Their determination and professionalism were fantastic.
We really couldn’t have asked for better service. Andy and Adam were brilliant. Thank you.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam is a very professional plumber, with great customer service. Took great care of working area. Totally excellent all round. 👍👍👍

Reply from Dyno-Rod - Plumbing Newcastle and North East

Reply from Dyno-Rod - Plumbing Newcastle and North East
Anthony fitted new shower great friendly definitely recommend. Quick and efficient job well done.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl A is a very professional and friendly guy. Carried out the work quickly and to a high standard. He went out of his way to get the job fixed on the day. Cheers.

Reply from Dyno-Rod - Plumbing Newcastle and North East
JED did very well at the care home,with the plumbing well detailed and dedicated to doing his job well.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl replaced hot water tank. Efficient, friendly and tidy. Also discussed improvements that could be made to system.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Scott visited today to fix toilet cistern. He arrived on time,was able to find the fault and repair quickly.He left no mess and was very polite
Thank you for your help

Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam was spot on. Knowledgeable, polite and respectful. Easy job turned out to be a bit more complicated, but it was no bother. Highly recommend.

Reply from Dyno-Rod - Plumbing Newcastle and North East
A good job done by Alex R . He is a nice friendly young man.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed was excellent — he phoned ahead to let me know he was on his way, resolved the leak in my bathroom quickly, and took the time to show me exactly what had happened and how he’d fixed it. Truly 10/10 service. I would highly recommend!!

Reply from Dyno-Rod - Plumbing Newcastle and North East
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.