Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied
Location
Switch locationOrange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB
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Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more
Company replied
Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more
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Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom
- 0191 303 9799
5.0
Excellent
6K reviews
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Carl S attended my job
Carl S attended my job. He was helpful, friendly and fixed it very quickly. First rate experience thank you
August 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Dale King,
We appreciate you taking the time to share your positive experience. We're delighted to hear that our engineer was helpful, friendly, and resolved the issue quickly. We will be sure to pass on your kind words.
Dyno-Rod
Jed was a lovely and polite boy who…
Jed was a lovely and polite boy who communicated very clearly what was happening to the pipes
August 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
samjhana baral,
We are so pleased to hear about the excellent experience you had with our service. It's wonderful that our team member clearly communicated the situation with the pipes. Thank you for your kind words!
Dyno-Rod
Adam dyno rod
Came early but rang first so happy to accommodate, quick, efficient and friendly, didn’t leave a mess, couldn’t be happier thank you
August 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Maxine Campbell,
We're delighted to hear about your positive experience with our service. It's wonderful to know that our team was quick, efficient, and friendly, and that we left no mess. Thank you for your kind words!
Dyno-Rod
Excellent Workmanship
Had Dyno-Rod here today to repair a dripping tap.
Excellent job done by Carl Simpson Excellent work completed and a very customer service focus he had.
You can certainly send him back.
Albert Fallis
August 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Albert,
We're so pleased to hear about the excellent service for your dripping tap. It's wonderful to know the work was completed efficiently and with a strong customer service focus. Thank you for your positive feedback!
Dyno-Rod
Adam this morning was fantastic
Adam this morning was fantastic, he was a lovely young man thank you got the job done in no time
August 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Michelle Loftus,
We are so pleased to hear about your positive experience and that our team member was fantastic. It's wonderful to know the job was completed efficiently.
Dyno-Rod
Carl S.
Carl S.
Communication. Contacted in advance to arrange a convenient time.
Diagnosed both faults quickly. Explained what and why this had ocurred.
Had parts in the van so just one visit and job completed to an excellent standard.
Was professional, courteous and efficient.
August 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Ian McCabe,
We're so pleased to hear about your positive experience! It's wonderful to know that the communication was clear, the diagnosis was quick, and the job was completed efficiently and to an excellent standard. Thank you for sharing your feedback.
Dyno-Rod
Reply from Dyno-Rod - Plumbing Newcastle and North East
Geoffrey Snowden,
We're so glad to hear about your positive experience with our team. We appreciate your kind words.
Dyno-Rod
Adam is a good lad…
2 other workmen had previously tried to fix tge tap/ boiler with no success. Adam turned up today and fixed the problem in minutes. :)
August 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Miss. Spent-Youth,
We're so glad to hear our technician was able to resolve the issue quickly and efficiently for you. We appreciate your feedback.
Dyno-Rod
Excellent experience using Dyno
Juat had a job carried out by Dyno which required them to be present at the same time as British Gas. Upon notifying Dyno that British Gas were on their way, Dyno got their plumber to come straight away. They really went out of their way to help me.
The plumber who came was Jed. He was so helpful and he did a great job. Furthermore he was a really nice pleasant guy. He was a great advert for Dyno.
All round it was a great experience using Dyno and I would highly recommend them.
August 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Michael Dorner,
We are delighted to hear about your excellent experience. It's wonderful that our plumber was able to come straight away and went out of their way to help you. We're pleased to know they did a great job and were pleasant.
Dyno-Rod
Excellent professional service carried…
Excellent professional service carried out by Carl
August 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Michael Shaw,
We're so pleased to hear you received excellent professional service. We appreciate your positive feedback and kind words.
Dyno-Rod
Scott was professional and friendly
Scott was professional and friendly, he talked me through what he was going to do and showed me where the leak was coming from . Thank you Scott a true professional and a job well done.
August 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Fiona,
We are delighted to hear about your excellent experience with our service. It's wonderful to know our engineer was professional and friendly, explaining the work and resolving the issue.
Dyno-Rod
Thanks to Carl A for sorting our…
Thanks to Carl A for sorting our cistern out. Kept refilling and quickly detected the fault and attempted to a small seal but ended up having to replace a cistern fill falve with an alternative compatible unit instead of making us having to wait another day or 2. Top bloke.
August 11, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam zambrzycki,
We're delighted to hear about your positive experience with the cistern repair. It's wonderful to know the fault was quickly detected and resolved with a compatible replacement, avoiding any delay. We appreciate your kind words.
Dyno-Rod
Adam customer service
Adam was a very pleasant and knowledgable young man who fixed our toilet. He gave good customer service
August 10, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Jean French,
We are delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the pleasant and knowledgeable service provided when fixing your toilet.
Dyno-Rod
Reply from Dyno-Rod - Plumbing Newcastle and North East
We appreciate you sharing your feedback! We're so glad our engineer arrived and carried out a speedy repair.
Dyno-Rod
I cannot rate Carl S highly enough
I cannot rate Carl S highly enough. Arrived on time and went above and beyond to fix our issue.
August 11, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Ian Wiltshire,
We appreciate you sharing your feedback! We're so glad our engineer arrived on time and went above and beyond to resolve your issue.
Dyno-Rod
Graham came to repair a puzzling leak…
Graham came to repair a puzzling leak on the cistern of our downstairs loo. He was able to diagnose the issue straigjt away and carried out the repair to rectify it. Graham was very onowledgable and personnable, going about his work in an efficient and effective manner.
August 11, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Julie Pollard,
We're delighted to hear about your positive experience with the cistern leak repair. It's wonderful to know the service was knowledgeable, personable, efficient, and effective. Thank you for your kind words.
Dyno-Rod
Graham was a star
Graham was with us within two hours of booking. Identified problem, solved it, left everything clean and tidy, gave good suggestions to help speed up the drying out of floor. Definitely an excellent service.
August 10, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Liz,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that the problem was identified and resolved efficiently, and that our team left everything clean and tidy. Thank you for your high recommendation!
Dyno-Rod
On time.respectful of my property
On time.respectful of my property. Professional and helpful.
August 10, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Lynn Maylam,
We are so pleased to hear that our team was on time, respectful of your property, and provided professional and helpful service. Your positive feedback is greatly appreciated!
Dyno-Rod
Excellent service
We received excellent service from Adam! He was friendly, efficient, neat and he explained everything clearly. Would highly recommend!
August 10, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Rachel,
We are so pleased to hear about your excellent experience. It's wonderful to know that our team member was friendly, efficient, neat, and explained everything clearly. Thank you for your kind words and recommendation!
Dyno-Rod
Superb service
Superb service, Carl was so helpful and kept us informed the whole way through the job. Have great advice and cleaned up at the end of each day! Couldn't recommend high enough.
August 6, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Graeme Sutherland,
We are delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was so helpful and kept you informed throughout the job. We are pleased that they provided great advice and maintained cleanliness. Thank you for your high recommendation!
Dyno-Rod
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