Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB
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Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied
Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more
Company replied
Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more
Company replied
I have used Dynorod a number of times and this recent work to install a bathroom tap was to the same high standards as always. Competitive and transparent pricing, efficient, tidy and timely completio... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom
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Everything explained what had gone wrong how it would be fixed cleaned up after job finished. Very professional

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl A. arrived as scheduled. He was polite and professional. The problem was fixed quicker than I expected.

Reply from Dyno-Rod - Plumbing Newcastle and North East
We needed our water tank replaced, Jed the plumber came in the morning on time (it was a all day job)he was very respectful of our property, freindly and I just let him get on with it , it was an excellent job done,very professional kept everything clean, he explained everything he had done and how everything worked and what I needed to do , we have always had excellent service from your company, thank you 😃

Reply from Dyno-Rod - Plumbing Newcastle and North East
Came out as part of my home emergency ins, friendly and efficient, went the extra mile to sort my problem , highly recommend

Reply from Dyno-Rod - Plumbing Newcastle and North East
Alex R repaired my toilet today. Good service and very personable

Reply from Dyno-Rod - Plumbing Newcastle and North East
Scott was quick and efficient installing my new toilet. After being let down by another plumber, he was absolutely brilliant and a good price

Reply from Dyno-Rod - Plumbing Newcastle and North East
Dyno plumbing attending quickly when I reported an issue with our toilet and external pipe.
Carl S was great at keeping me updated when he was on route and when he arrived he was fantastic, he did a brilliant job and was tidy as he worked and was respectful whilst in our home. Top class service.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl A turned up promptly and carried out, fitting the new bathroom bath, and sink taps barely taking time for a drink . The job wasnt that easy as the pprevious plumber had over tightened all the fittings. All I can say is a big thank you to Carl A.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Excellent service from Scott. We had an issue with low water pressure and our stopcock had seized. Scott identified the issue quickly our prv was jammed and replaced our stopcock and prv on the same day. Couldn’t ask for more! We can have a normal shower now! Thank you for your help!

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed was superb. Very professional and did outstanding work. Very Very happy.

Reply from Dyno-Rod - Plumbing Newcastle and North East
I discovered a leak in my cold water tank situated in the loft on the day I was due to set off on a few days' holiday. British Gas sorted out an appointment with Dyno Plumbing and Anthony arrived within 90 minutes to deal with the problem. He was thorough, efficient, and friendly, quickly finding the source of the leak and fixing it. (It was a persistent drip not a torrent). I could not have expected a more timely nor efficient service.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Great job. Prompt phone call, prompt arrival, understood the problem and completely rectified it . Explained what he was doing. Great man

Reply from Dyno-Rod - Plumbing Newcastle and North East
Alex R was wonderful. Extremely polite , respectful and prompt. Fixed our issue immediately, and service was excellent. I was kept informed throughout the whole visit. Full explanation given at end of visit. Thank you Alex 10 out of 10 star service.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Scott was very efficient and rectified the problem and was very helpful

Reply from Dyno-Rod - Plumbing Newcastle and North East

Reply from Dyno-Rod - Plumbing Newcastle and North East
Kris and Jed, excellent service! Replaced water tank and Told me that my immersion heater was switched on, really don’t know how long that’s been on for!! Thank you!!!

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl-s arrived bang on time and had to go to 2 different suppliers to get the parts, but fixed it really promptly. Really nice guy and very efficient

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl came despite a Comms failure. He was cheerful, friendly and very reassuring, especially when he had diagnosed the problem and indicated it could be fixed easily.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed arrived late on Saturday night and fixed the toilet that had caused problems all week. He went through everything with me and gave advice on questions I had regarding the next steps regarding bathroom. He saved the day as we didn't have a toilet to use until he arrived. Thanks so much Jed!

Reply from Dyno-Rod - Plumbing Newcastle and North East
This was a fast and easy job to report online with a fast respond time. The Engineer Adam was professional and efficient keeping me informed of the job at all time 1st class job.

Reply from Dyno-Rod - Plumbing Newcastle and North East
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