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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,590
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB


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Rated 5 out of 5 stars

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more

Company replied

Rated 5 out of 5 stars

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more

Company replied

Rated 5 out of 5 stars

Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more

Company replied

Rated 5 out of 5 stars

I have used Dynorod a number of times and this recent work to install a bathroom tap was to the same high standards as always. Competitive and transparent pricing, efficient, tidy and timely completio... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(5,590)

8,273 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything explained what had gone…

Everything explained what had gone wrong how it would be fixed cleaned up after job finished. Very professional

August 28, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Vivien Smith,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that everything was clearly explained, the issue was fixed, and our team cleaned up thoroughly. We appreciate your kind words about our professionalism.

Dyno-Rod

Rated 5 out of 5 stars

Carl A

Carl A. arrived as scheduled. He was polite and professional. The problem was fixed quicker than I expected.

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Keith,

We appreciate you taking the time to share your positive experience. We're delighted to hear that our engineer arrived as scheduled, was polite and professional, and fixed the problem quicker than expected.

Dyno-Rod

Rated 5 out of 5 stars

We needed our water tank replaced

We needed our water tank replaced, Jed the plumber came in the morning on time (it was a all day job)he was very respectful of our property, freindly and I just let him get on with it , it was an excellent job done,very professional kept everything clean, he explained everything he had done and how everything worked and what I needed to do , we have always had excellent service from your company, thank you 😃

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

davechris21,

We are so pleased to hear about your positive experience with our service. It's wonderful that our engineer was on time, respectful, and completed an excellent job with your water tank replacement. We appreciate you highlighting their professionalism and clear explanations. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Came out as part of my home emergency ins, friendly and efficient, went the extra mile to sort my problem , highly recommend

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

lynsey,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our team was friendly, efficient, and went the extra mile to resolve your problem.

Dyno-Rod

Rated 5 out of 5 stars

Alex R repaired my toilet today

Alex R repaired my toilet today. Good service and very personable

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Deborah,

We're so pleased to hear that the toilet repair was handled efficiently and that you found our service personable! Thank you for sharing your positive experience.

Dyno-Rod

Rated 5 out of 5 stars

Scott was quick and efficient…

Scott was quick and efficient installing my new toilet. After being let down by another plumber, he was absolutely brilliant and a good price

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Kirsten Johnson,

We're delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the quick and efficient service provided when installing your new toilet, and that it was a good price.

Dyno-Rod

Rated 5 out of 5 stars

Top class service

Dyno plumbing attending quickly when I reported an issue with our toilet and external pipe.
Carl S was great at keeping me updated when he was on route and when he arrived he was fantastic, he did a brilliant job and was tidy as he worked and was respectful whilst in our home. Top class service.

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Hayley Thompson,

We're delighted to hear about your excellent experience with our service. It's wonderful to know our team member was great at keeping you updated and provided fantastic, tidy, and respectful service. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl A turned up promptly and carried…

Carl A turned up promptly and carried out, fitting the new bathroom bath, and sink taps barely taking time for a drink . The job wasnt that easy as the pprevious plumber had over tightened all the fittings. All I can say is a big thank you to Carl A.

August 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

John Gilroy,

We are delighted to hear that our technician was prompt and efficiently handled the installation of your new bathroom fixtures. It's wonderful to know that even with challenging previous fittings, the job was completed successfully. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Scott

Excellent service from Scott. We had an issue with low water pressure and our stopcock had seized. Scott identified the issue quickly our prv was jammed and replaced our stopcock and prv on the same day. Couldn’t ask for more! We can have a normal shower now! Thank you for your help!

August 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

S Knowles,

We're delighted to hear about your positive experience with the plumbing service. It's wonderful to know the issue was quickly identified and resolved, allowing you to enjoy a normal shower again. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jed was superb

Jed was superb. Very professional and did outstanding work. Very Very happy.

August 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Tim Oliver,

We are so pleased to hear about your positive experience and that our team member was professional and did outstanding work. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

I discovered a leak in my cold water…

I discovered a leak in my cold water tank situated in the loft on the day I was due to set off on a few days' holiday. British Gas sorted out an appointment with Dyno Plumbing and Anthony arrived within 90 minutes to deal with the problem. He was thorough, efficient, and friendly, quickly finding the source of the leak and fixing it. (It was a persistent drip not a torrent). I could not have expected a more timely nor efficient service.

August 21, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

PM,

We are delighted to hear about your positive experience with our service, especially given the timing before your holiday. It's wonderful that our engineer was able to quickly and efficiently resolve the leak in your loft. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Prompt phone call

Great job. Prompt phone call, prompt arrival, understood the problem and completely rectified it . Explained what he was doing. Great man

August 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

David T,

We're so pleased to hear about your excellent experience with our service. It's wonderful to know that our team provided a prompt phone call and arrival, understood the problem, and completely rectified it, explaining everything along the way.

Dyno-Rod

Rated 5 out of 5 stars

Alex R was wonderful

Alex R was wonderful. Extremely polite , respectful and prompt. Fixed our issue immediately, and service was excellent. I was kept informed throughout the whole visit. Full explanation given at end of visit. Thank you Alex 10 out of 10 star service.

August 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Andrea Flynn,

We are absolutely delighted to hear about your excellent experience with our service! It's wonderful that our engineer was polite, respectful, and promptly resolved your issue. We appreciate your kind words about being kept informed throughout the visit and the clear explanation provided.

Dyno-Rod

Rated 5 out of 5 stars

Scott was very efficient and rectified…

Scott was very efficient and rectified the problem and was very helpful

August 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Colin Stokoe,

We are so pleased to hear about your positive experience and that our team member was efficient and helpful in rectifying the problem. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Great service and arrived early!

August 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Caroline Knight,

We are so pleased to hear that you received great service and that we arrived ahead of schedule. Your positive feedback is truly appreciated.

Dyno-Rod

Rated 5 out of 5 stars

Kris and Jed

Kris and Jed, excellent service! Replaced water tank and Told me that my immersion heater was switched on, really don’t know how long that’s been on for!! Thank you!!!

August 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Beth,

We're so pleased to hear about your positive experience with our service! It's wonderful that your water tank was replaced and that our team could help with the immersion heater. Thank you for sharing your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Carl-s arrived bang on time and had to…

Carl-s arrived bang on time and had to go to 2 different suppliers to get the parts, but fixed it really promptly. Really nice guy and very efficient

August 25, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

ron Peel,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member arrived promptly and efficiently resolved the issue, even needing to visit multiple suppliers for parts. We appreciate your kind words about their helpfulness and efficiency.

Dyno-Rod

Rated 5 out of 5 stars

Carl came despite a Comms failure

Carl came despite a Comms failure. He was cheerful, friendly and very reassuring, especially when he had diagnosed the problem and indicated it could be fixed easily.

August 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Demon a/c user,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was cheerful, friendly, and reassuring, and that the problem was easily diagnosed and fixed.

Dyno-Rod

Rated 5 out of 5 stars

Toiletgate

Jed arrived late on Saturday night and fixed the toilet that had caused problems all week. He went through everything with me and gave advice on questions I had regarding the next steps regarding bathroom. He saved the day as we didn't have a toilet to use until he arrived. Thanks so much Jed!

August 22, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

julie davidson,

We're delighted to hear about your excellent experience with our engineer. It's wonderful to know the toilet issue was resolved efficiently, even late on a Saturday night. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Great service

This was a fast and easy job to report online with a fast respond time. The Engineer Adam was professional and efficient keeping me informed of the job at all time 1st class job.

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Charles Peirson,

We are delighted to hear about your excellent experience! It's wonderful to know that reporting online was fast and easy, and that our engineer was professional and efficient, keeping you informed throughout the job.

Dyno-Rod

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