Dyno-Rod - Plumbing Newcastle and North East Reviews 

Jed arrived late on Saturday night and fixed the toilet that had caused problems all week. He went through everything with me and gave advice on questions I had regarding the next steps regarding bathroom. He saved the day as we didn't have a toilet to use until he arrived. Thanks so much Jed!

This was a fast and easy job to report online with a fast respond time. The Engineer Adam was professional and efficient keeping me informed of the job at all time 1st class job.

Friendly and professional service; solved my problem quickly. Thank you.

Carl delivered a great service. Excellent knowledge and great customer service skills.
Fantastic job!

Adam called me beforehand to make sure I was available, which was very helpful. He arrived exactly when he said he would and did an excellent job. He also took the time to explain everything that he’d done to solve both the problems. He was brilliant and extremely pleasant and polite as well. Thank you Adam.

Jed did an amazing job fixing the toilet flushing mechanism. Everything was kept clean & tidy and was done very quickly. Excellent service.

Carl S was a great help with our emergency call out, came within an hour of our call and explained the issue clearly

Such speedy service and a very pleasant engineer who was efficient, polite and friendly, Carl S you’re a star!

Carl A was very helpful and did a great job. Thanks very much

Had a fantastic experience great lad who came to help fix my toilet highly recommend him very polite and friendly and done a brilliant job thank you Dan flat 11 blue bell court the man was called Jed wish all the best

Fantastic job by the engineer Carl S
He arrived exactly when he said he would
Water pipe joint broken
Fixed and water back on in forty mins from arrival to departure
Fantastic

Carl -s came today solved pleasent so professional

Carl s. Thank you so much for coming on a Sunday morning to make sure me and the kids now have water!! Amazing service very friendly and professional

Jed from Dyno plumbing in conjunction with British gas, came out on an emergency call at 8 o'clock on a Saturday night. He checked everything to find my leak in the bathroom. He kept me informed the whole time and sorted the problem. A credit to his company

Booked appointment for a power flush of heating system for 17th August, received a phone call asking if they could come on 13th August due to a cancellation, great I thought that's fine by me. Engineer turned up on time on 13th and proceeded to start flush through radiator, (I was advised by B/ Gas it would be reverse flushed through boiler, but never mind I assume they knew best. All went well for about an hour then my fuses tripped, I reset and every time he switched flushing machine on it tripped my electrics eventually discovered a faulty machine. By the time he came back with a replacement 2 Hours wasted. Continued with flushing and about 16:30 said it was all done and left.(No check done to confirm all was working) No paperwork left.
At 1700 I went for a shower only to discover no hot water or heating. Rang office and 3 of the listed managers and no answers, left a message with Manager Emma( 13 august) and still had no reply as of today 21st August.
Managed to refill boiler as pressure was zero and boiler fired up, put heating on to check and some radiators warm at top, bled rads and all hot, so turned heating off. Following day tried heating again and boiler not working due to same problem, refilled to pressure and all working again.
Not so important but still poor customer service ,Pipe lagging not replaced just left on the floor, radiator valve cap left on floor, My garden hose that was used was left dismantled outside.
Prior to all this my boiler had no issues and was working fine.

Thank you Carl A, for your help and efficiency for putting into action the on going repair to our stressful worrying situation. Many thanks jk

We needed an emergency call out due to water leak and your engineer Karl Trotter has just been fantastic , from a cheery welcome and I’ll get you sorted ,to immediately saying I’ll take shoes off as he walked in,exceptional tidiness with whole job.
He identified the issue got to work , sourced the replacement bits , and fixed it.
Absolutely fantastic from our first call to the finished job.
Recommended.

Had a leak under sink. Fixed within a few minutes with a new part.Thanks very much Carl S.

Adam visited us today to install a radiator. He was polite and friendly and got on with the job in a tidy and courteous manner. Gave a score of 9.
Would recommend. Thanks again.