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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,598
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB


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Rated 5 out of 5 stars

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more

Company replied

Rated 5 out of 5 stars

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more

Company replied

Rated 5 out of 5 stars

Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more

Company replied

Rated 5 out of 5 stars

Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(5,598)

8,325 reviews in the last 12 months

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Rated 5 out of 5 stars

We needed an emergency call out due to…

We needed an emergency call out due to water leak and your engineer Karl Trotter has just been fantastic , from a cheery welcome and I’ll get you sorted ,to immediately saying I’ll take shoes off as he walked in,exceptional tidiness with whole job.
He identified the issue got to work , sourced the replacement bits , and fixed it.
Absolutely fantastic from our first call to the finished job.
Recommended.

August 21, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Robert Walker,

We're delighted to hear about your very positive experience with our service. It's wonderful that our engineer was fantastic, from a cheerful welcome to exceptional tidiness, and efficiently resolved the water leak. Thank you for your recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Had a leak under sink

Had a leak under sink. Fixed within a few minutes with a new part.Thanks very much Carl S.

August 21, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Stuart Chapman,

We're glad we could quickly resolve the leak under your sink with a new part. We appreciate you sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Adam visited us today to install a…

Adam visited us today to install a radiator. He was polite and friendly and got on with the job in a tidy and courteous manner. Gave a score of 9.
Would recommend. Thanks again.

August 21, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Alan Collins,

We're delighted to hear about your positive experience! It's wonderful to know that the radiator installation was completed in such a tidy and courteous manner. We appreciate your recommendation.

Dyno-Rod

Rated 4 out of 5 stars

Carl A was friendly and efficient

Carl A was friendly and efficient. The problem was determined and fixed within an hour. There was no mess left behind and the hot tap works like new.

August 21, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Peter Smith,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was friendly and efficient, resolving the problem quickly. We appreciate your kind words about the clean and effective repair.

Dyno-Rod

Rated 5 out of 5 stars

Scott and Adam came out to fix a bath…

Scott and Adam came out to fix a bath tap not easy to get at however they were great at solving the problem . Would definitely recommend .

August 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Lucas,

We are delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about our engineers solving the problem with your bath tap.

Dyno-Rod

Rated 5 out of 5 stars

I've just had a visit from dyno…

I've just had a visit from dyno plumbing
A man named Jed can in and fixed the problem straight away he was very friendly informative and let us know exactly what he was doing
Thenks Jed

August 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Angela,

We're so pleased to hear about your positive experience with our plumbing service. It's wonderful to know that our engineer was friendly, informative, and resolved the problem quickly. Thank you for sharing your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Alex was brilliant!

Alex was brilliant!! He kept me fully informed and carried out the work needed to fix our toilet efficiently and quickly. Thanks Alex and Dyno.

August 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

LS,

We're delighted to hear about your positive experience with our service. It's great to know that the work needed to fix the toilet was carried out efficiently and quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

problem with a water leak near stopcock

Adam sorted the problem with a water leak near the stopcock quickly and efficiently with minimum disruption. A professional job well done. Very happy with the outcome.

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Robbo,

We're delighted to hear about your excellent experience with our service. It's wonderful to know the problem was sorted quickly and efficiently with minimum disruption, and that you're very happy with the outcome.

Dyno-Rod

Rated 5 out of 5 stars

Excellent work

Adam was really efficient and thorough. Very friendly and polite.

August 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Pamela Barrington,

We are delighted to hear about your positive experience with our team member. It's wonderful to know that the service provided was efficient, thorough, friendly, and polite. We appreciate your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Steven did a great job

Steven did a great job, flexed with the requirements of the job, back up and running with no issues. Also gave some advice as to actions to take if any follow up needed.

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Nick Sinclair,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team did a great job, adapted to the requirements, and provided helpful advice.

Dyno-Rod

Rated 5 out of 5 stars

Phoned British Gas to request a plumber…

Phoned British Gas to request a plumber and the plumber arrived 10 minutes later and job was done in another 10 minutes
Great service and a great, friendly plumber too by the name of Carl S

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Frank Taylor,

We are delighted to hear about your excellent experience with our plumbing service. It's wonderful to know that our team responded quickly and efficiently, and that the issue was resolved so promptly. We appreciate your kind words about the friendly service provided.

Dyno-Rod

Rated 5 out of 5 stars

Jed and ian done a really good job…

Jed and ian done a really good job explained what they were going to do
Tidy up after themselves left it as they found it and took rubbish away

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Ann Potts,

We're delighted to hear about your excellent experience! It's wonderful to know that our team explained everything clearly, tidied up, and removed the rubbish. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Contacted my insurance and dyno rod came out within the hour, unfortunately the part wasn't easily accessible so left to order. Came back early next day and Harry fixed everything doing a great job. I now have running water again!

August 18, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Shelli Richardson,

We're delighted to hear about your positive experience with our service. It's wonderful to know that the issue was fixed quickly and efficiently, and that you have running water again! We appreciate you highlighting the promptness and the great job done.

Dyno-Rod

Rated 5 out of 5 stars

Very efficient and friendly Carl A and Scott P

Very efficient and friendly. Great service

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Mary Wallace,

We are so happy that you found our service efficient and friendly. Thank you for sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Engineer Carl Trotter turned up on time…

Engineer Carl Trotter turned up on time as promised. Friendly helpful and knowledgeable about the job. Solved the problem within a quarter of an hour. Very pleased with job.

August 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

David Bell,

We are delighted to hear about your excellent experience! It's wonderful to know our engineer arrived on time, was friendly, helpful, and knowledgeable, and solved the problem quickly. We're so pleased you are very happy with the job.

Dyno-Rod

Rated 5 out of 5 stars

Great experience with Dyno-Rod

Jed from Dyno‑Rod was fantastic today. So friendly, helpful and nothing was too much trouble. He made everything stress‑free and got the job sorted quickly. Highly recommend.

August 11, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Vicky Potts,

We are delighted to hear about your excellent experience! It's wonderful to know our team member was friendly, helpful, and made everything stress-free while sorting the job quickly.

Dyno-Rod

Rated 5 out of 5 stars

Jed Dyno Rod plumbing

Jed kept me up ToDate with time of Arrival, Repairs to my toilet system first class Definitely Deserves A (9) Thank you Jed.

August 18, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

MR MALCOLM GREENHOW,

We are delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the communication and the first-class repair to your toilet system.

Dyno-Rod

Rated 5 out of 5 stars

Good work

Adam arrived on time and was extremely polite and good humoured
Completed our job with no fuss. Would highly recommend this young man

August 18, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Michael Argument,

We are so pleased to hear about your excellent experience. It's wonderful to know that our team member arrived on time, was polite and good-humored, and completed the job with no fuss. Thank you for your kind words and recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great service call by Adam

Great service call by Adam, very efficient, friendly and tidy. Thanks Adam

August 18, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

James Conn,

We are so pleased to hear about your positive experience and that our team member was efficient, friendly, and tidy. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Jed and Ian were prompt, polite and efficient. The radiator was replaced very quickly without any disturbance.

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Tim Stevens,

We are so pleased to hear about your positive experience. It's wonderful that our team members were prompt, polite, and efficient, and that the radiator replacement was completed quickly and without disturbance. Thank you for your kind words!

Dyno-Rod

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