Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB
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Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more
Company replied
Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more
Company replied
Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more
Company replied
Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom
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We needed an emergency call out due to water leak and your engineer Karl Trotter has just been fantastic , from a cheery welcome and I’ll get you sorted ,to immediately saying I’ll take shoes off as he walked in,exceptional tidiness with whole job.
He identified the issue got to work , sourced the replacement bits , and fixed it.
Absolutely fantastic from our first call to the finished job.
Recommended.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Had a leak under sink. Fixed within a few minutes with a new part.Thanks very much Carl S.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam visited us today to install a radiator. He was polite and friendly and got on with the job in a tidy and courteous manner. Gave a score of 9.
Would recommend. Thanks again.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Carl A was friendly and efficient. The problem was determined and fixed within an hour. There was no mess left behind and the hot tap works like new.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Scott and Adam came out to fix a bath tap not easy to get at however they were great at solving the problem . Would definitely recommend .

Reply from Dyno-Rod - Plumbing Newcastle and North East
I've just had a visit from dyno plumbing
A man named Jed can in and fixed the problem straight away he was very friendly informative and let us know exactly what he was doing
Thenks Jed

Reply from Dyno-Rod - Plumbing Newcastle and North East
Alex was brilliant!! He kept me fully informed and carried out the work needed to fix our toilet efficiently and quickly. Thanks Alex and Dyno.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam sorted the problem with a water leak near the stopcock quickly and efficiently with minimum disruption. A professional job well done. Very happy with the outcome.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam was really efficient and thorough. Very friendly and polite.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Steven did a great job, flexed with the requirements of the job, back up and running with no issues. Also gave some advice as to actions to take if any follow up needed.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Phoned British Gas to request a plumber and the plumber arrived 10 minutes later and job was done in another 10 minutes
Great service and a great, friendly plumber too by the name of Carl S

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed and ian done a really good job explained what they were going to do
Tidy up after themselves left it as they found it and took rubbish away

Reply from Dyno-Rod - Plumbing Newcastle and North East
Excellent service. Contacted my insurance and dyno rod came out within the hour, unfortunately the part wasn't easily accessible so left to order. Came back early next day and Harry fixed everything doing a great job. I now have running water again!

Reply from Dyno-Rod - Plumbing Newcastle and North East
Very efficient and friendly. Great service

Reply from Dyno-Rod - Plumbing Newcastle and North East
Engineer Carl Trotter turned up on time as promised. Friendly helpful and knowledgeable about the job. Solved the problem within a quarter of an hour. Very pleased with job.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed from Dyno‑Rod was fantastic today. So friendly, helpful and nothing was too much trouble. He made everything stress‑free and got the job sorted quickly. Highly recommend.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed kept me up ToDate with time of Arrival, Repairs to my toilet system first class Definitely Deserves A (9) Thank you Jed.

Reply from Dyno-Rod - Plumbing Newcastle and North East
Adam arrived on time and was extremely polite and good humoured
Completed our job with no fuss. Would highly recommend this young man

Reply from Dyno-Rod - Plumbing Newcastle and North East
Great service call by Adam, very efficient, friendly and tidy. Thanks Adam

Reply from Dyno-Rod - Plumbing Newcastle and North East
Jed and Ian were prompt, polite and efficient. The radiator was replaced very quickly without any disturbance.

Reply from Dyno-Rod - Plumbing Newcastle and North East
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