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Dyno-Rod - Plumbing North West Reviews 

261
TrustScore 5 out of 5

4.8

Vale Street Works,, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed a leak fixing on a dripping tap quite urgently…the lady I spoke to was very positive and arranged a visit quickly taking note of times that suited us…the engineer did a good job but we found... See more

Rated 5 out of 5 stars

Easy to book an appointment, notified well in advance of plumbers arrival time.plumber was polite , knew what needed to be done and was able to offer a range of options to replace our faulty tap. When... See more

Company replied

Rated 5 out of 5 stars

The plumber was extremely helpful and good at his job - very nice lad 👏 My only gripe was that when I took out Care with British gas they didn't inform me about the extra cost of the replacement pump... See more

Company replied

Rated 4 out of 5 stars

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367114

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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4.8

All reviews

(261)

8,552 reviews in the last 12 months

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Rated 5 out of 5 stars

smell & flies

We have been experiencing bad smell & flies all over the house , Jay form Dyno Rod came and quickly spotted the fault . Highly experienced he knows what he is going to do . Thank you

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Liam the plumber arrived at the agreed…

Liam the plumber arrived at the agreed time and carried out the required work in a most efficient manner completing this within c100 minutes. I was very happy with the work carried out and the price charged.
Earlier on there had been some problems/confusion about appointments booked-to emphasise this was with your admin and not with Liam turned up at all agreed times.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Big thanks to Paul from DynoRod…

Big thanks to Paul from DynoRod Lancs.He attended quickly and was so helpful and polite.He sorced my bathroom leak which can be really hard to find,as I wasnt sure where it was leaking from,the damp appeared on my ceiling below.He crawled through the roof space and found it.Very knowledgeable plumber.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from Dean (I think that is the correct name, apologies if not) He listened to the issues we were having and set about sorting the issue. As the house is a new build it was tricky to find which manhole was the one causing the problem. After finding the right manhole that was blocked, the job was completed very throughly and everything was explained in easy to understand terms. He gave us advice on what to do if the issue reoccurs in the future. Full drainage was restored and issue was fully resolved. While here he also helped resolve a small issue we were having with a kitchen drain. Would recommend.

April 22, 2022
Unprompted review
Rated 3 out of 5 stars

Well I decided that I’d consult the…

Well I decided that I’d consult the professionals, being 71yo. Normally, in the past, I would have taped my arm up in a black bin bag, and wrestled the fat ball out myself! However, my age and Coronavirus, well okay let’s get Dynorod on the job.

The chap rang and I spoke a lady, all was on time; but no mention of what the price might be! They needed to see the job before pricing, well yes I understand.

Well ours must of been one of the simplest ever. Two or three plunges with his man sized posser all was flowing well. Couple of handfuls of nasties dragged out job done. No cleaning, fill in the paper work and off to the next job.

Price for 15 minutes on site - £144/- do not think I’ll be using them again. Goodness only knows what a big problem could cost.

April 20, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hello Mr Williams. Thank you for your review. The charge is set at a minimum which you should have been quoted by the call centre when you raised the job. We did clear the blockage for you and hope everything is now ok. If not, please feel free to call us on 01254 771818.

Rated 5 out of 5 stars

Radiator feeder pipe leak

Solved problem that had defeated others by finding leaking joint set in concrete and altering pipe work to avoid reoccurrence. Polite, cheerful and efficient operative.

April 5, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi Mr Wood, thank you for taking the time to review our service. We are extremely proud of the service we at Dyno achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Daniel.

Rated 1 out of 5 stars

Dynorod- unprofessional, undependable, callous.

Booked plumbing and drainage repair jobs. Engineer came out to assess the job. Apparently the toilet is cracked and needs replacing, I was handed their brochure for the new toilet but I told them that I would buy the new toilet from local shop, so I was promised a quote for replacing the toilet and repairing the drain which did not come through. Called a few days later and the "manager" instructed that they could not do the job and I should look at other plumbing companies!!! Wasted a week over this while water damage to my home continued. I was contemplating going for British Gas Home care cover - not anymore.

March 21, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hello. We are sorry you feel the need to rate us one star and that we cannot assist you further.

Rated 5 out of 5 stars

Fast

Fast, same day efficient.
Customer service as asked for.

March 20, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Dyno-Rod - Dan Squire

Dan Squire came to my property to fix a blocked drain.
He called in advance to advise an arrival time, was clearly knowledgeable. The issue was resolved quickly. Dan also identified the problem - roots in the drain pipe - and the further actions required to prevent the cause occurring again. This is particularly exemplary as several engineers from more than one company have been unable to identify why the blockage has been re-occurring. Thanks Dan for your assistance and efficiency.

February 24, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Friendly professional engineer

Friendly professional engineer, although he was unable to sort out the problem on a permanent basis on the day, gave us loads of information re what needed to be done for a permanent fix. Would definitely recommend your company.

February 8, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Fantastic, Profession, Friendly Service …

Have been a customer with British Gas Homecare for over 20 years. I didn't realise British Gas did private work. Having used Able Group Plumbing Services to install an electric shower who asked us how he should install the shower, I wish I had come to yourselves for this, as you guys did a fantastic job being left alone to do your work. Definitely use you again fantastic friendly workmen.

January 27, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 4 out of 5 stars

The drain engineer was very friendly…

The drain engineer was very friendly and explained everything clearly. Arrived quickly and gave a couresty call prior to arriving.

January 25, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Job sorted quickly and efficiently

Job sorted quickly and efficiently, friendly and competent staff, very pleased with the service

January 10, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

What excellent service from Lewis

What excellent service from Lewis, so considerate and respectful. Found the source of the leak and contacted the Insurance company to sort things out. Very impressed, thank you Lewis!

January 2, 2022
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West


Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Excellent service from Ben

Excellent service from Ben. Very professional, polite and friendly. Highly recommended.

December 29, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West


Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Absolutely blown away what a fabulous…

Absolutely blown away what a fabulous service. No issues and my 80 year old mum can relax in the knowledge that her drains are now working again. I really appreciate the service provided and you worker who attended was fantastic.
First class 😊✔️

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

Unsatisfactory

Unsatisfactory. Sent by British Gas Home Care to repair radiator leak. Reported the problem as fixed - it wasn’t. Came back following day , couldn’t fix it.

December 8, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Good morning. We are sorry you are not happy with the service received from Dyno and that the issue is still not resolved. I can see that the engineer has referred you back to BG for a central heating engineer to attend this week. If we can be of any further assistance please do not hesitate to contact us on 01254 771818.

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