The engineer was friendly, punctual, kept us in the loop, didn’t try to overcharge, gave some helpful advice. He called to give me a 10mins heads up, which was really helpful due to mobility issu... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The engineer was friendly, punctual, kept us in the loop, didn’t try to overcharge, gave some helpful advice. He called to give me a 10mins heads up, which was really helpful due to mobility issu... See more
Company replied
Joe and George visited several times to sort out our free standing bath tap with a hand shower attachment. They preserved on each visit to sort the problems out. Joe and George are very knowledgeabl... See more
Company replied
We had a problem with a leaking badly fitted toilet.Dyno plumbing quoted the job to fix the issues, the price was similar to local one man band quotes. The engineer turned up on time, carried out the... See more
Company replied
Our replacement radiators were installed today by Ben, we found him to be very friendly, polite, professional and hard working. He kept his work area tidy and safe at all times. He carried out the w... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Haybridge Road, TF1 6JE, Telford, Hadley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service from Dyno Rod – highly recommended!
We had two leaks from our mains water pipe under the driveway, and Dyno Rod were absolutely brilliant from start to finish. The team was friendly, efficient, and clearly knew exactly what they were doing. They identified and sorted both issues within the day, with minimal disruption and real professionalism. You honestly couldn’t ask for better service – we’re so grateful for their expertise and can’t recommend them highly enough!

Reply from Dyno-Rod - Plumbing Shropshire
We have just had Matt out for our toilet. Excellent service, he worked away and got the job done. Delighted with his work.

Reply from Dyno-Rod - Plumbing Shropshire

Reply from Dyno-Rod - Plumbing Shropshire
We had Dyno—Rod come to our property today to carry out a trace for a mains water link, and we were thoroughly impressed with their service from start to finish. The team was extremely professional and courteous throughout the visit. They made us feel completely at ease and took the time to explain everything clearly, ensuring we understood each step of the process.
It’s rare to come across such a friendly and knowledgeable team who genuinely care about delivering excellent customer service. Their attention to detail and respectful manner made what could have been a stressful situation feel manageable and straightforward.
Highly recommended—thank you, Dyno-Rod!

Reply from Dyno-Rod - Plumbing Shropshire
After contacting Dyno-Rod about an emergency leak from bathroom sink, they were super quick to respond and send out plumbers. Very friendly trades people, informative, efficient and tidy. Very pleased with every aspect of their service from start to finish.

Reply from Dyno-Rod - Plumbing Shropshire
Booked an appointment last night for today. Received a text first thing to say the team would let me know when they are on their way. They rang me 15 minutes before arrival and were polite, professional and fast. Very pleased with results and would recommend

Reply from Dyno-Rod - Plumbing Shropshire
Ben the plumber is exceptionally good .. he is skilled, extremely helpful . He went a long way to solve the problem

Reply from Dyno-Rod - Plumbing Shropshire
We had a really unusual banging noise in our pipes when the water cut-off. On the first visit they suggested changing the water pressure valve. Unfortunately when they returned to fit the valve it was faulty so had to replace again. The noise seemed to go for a few days but then came back. Perry from Dyno Rod came again and we spent 15 minutes listening and locating the noise. Perry felt that it was in the bathrooms rather than the airing cupboard. He then after listening to the toilet cistern filling suggested he changed the rubber in the en-suite toilet. I wasn’t convinced but as Perry said it was a case of eliminating things. Well he was spot on after 15 minutes no noise and none since. Really helpful, professional young man who kept reassuring me that although the noise was annoying it wouldn’t cause any problems until it was resolved. Great job thank you Perry

Reply from Dyno-Rod - Plumbing Shropshire
Called out on a home plumbing emergency, came much quicker than we anticipated. The plumber was polite, problem solved our issue and set about getting it fixed.
Left ensuring the bathroom was as tidy as he had found it. Great work Ben, thanks for a job well done.

Reply from Dyno-Rod - Plumbing Shropshire
Very helpful and pleasant and professional plumber very satisfied

Reply from Dyno-Rod - Plumbing Shropshire
The plumber rang ahead with an arrival time. He was very polite and efficient and wore protective overshoes to protect our floor covering. He did a very neat job and removed all the waste products.
Really pleased

Reply from Dyno-Rod - Plumbing Shropshire
This is one of three reviews of organisations I contacted to sort a drainage problem. I am aiming it at those who (unlike me!) manage not to panic by ringing up the first number Google throws up and read the TrustPilot reviews first.
I had been struggling to sort a blocked toilets issue for a couple of days; by the Thursday I realised it was a much bigger issue than I could solve and the whole drain was blocked, not just the pipe(s) running from the toilets. It required a drainage specialist, in panic I turned to Google.
It was Monday before I contacted Dyno-Rod as I had already tried to get service from two companies (one of whom extorted money) with no result. By Monday I had had a very, very stressful weekend. Unable to use the toilets or take a shower or bath (my wife and I were even too frightened to use a washbasin to wash our hands for fear of worsening the problem) I was left with little faith in finding a solution.
I hadn’t considered Dyno-Rod first at all as they are a national organisation with a reputation for being expensive. However with the experiences I had just gone through, I wish I had. I called around 10.20 on Monday morning, a drainage specialist team was with me about 11.00 , and by 11.55 they had solved the issue and were packing up. Maybe they aren’t the cheapest, however for me they kept their promises, gave a fast response and solved my issue to my satisfaction.

Reply from Dyno-Rod - Plumbing Shropshire
3 lads came to repair a leak to our lead water feed we had another company but they were awful and all they did was make a mess.The lads travelled from Dudley and Telford but worked hard and were very tidy I would highly recommend them

Reply from Dyno-Rod - Plumbing Shropshire
Ben was brilliant... Very professional throughout..needed quite a bit of pipework doing and I would definitely recommend...

Reply from Dyno-Rod - Plumbing Shropshire
Excellent service, Ben the plumber was professional and helpful

Reply from Dyno-Rod - Plumbing Shropshire
Turned up on time,located leak
Repaired new section of damaged,service pipe,reinstated
Tarmac drive,first class team
Explained how they would deal
With problem,removed all excess material from site
And cleaned area,most
Impressed,great team

Reply from Dyno-Rod - Plumbing Shropshire
Ben was the service engineer who visited us today. He was extremely professional in every aspect and certainly left us knowing that the job was tried and tested then completed.
A true ambassador for the company.

Reply from Dyno-Rod - Plumbing Shropshire
Ben the engineer was very efficient , helpful and knowledgeable. He firstly fitted a tap for me and whilst doing this he was very clean and tidy whilst carrying out the task.
He was then able to fit me a sure. Stop switch in for me as he had one with him on the van.
Overall the visit was very pleasant and I would recommend Dino rod to anyone who asks me about them in the future.

Reply from Dyno-Rod - Plumbing Shropshire
A big thank you to the team of 3 that installed our new boiler in stourport the last couple of days . They have worked extremely hard to complete a challenging job working in a very tight space . They are a credit to the company

Reply from Dyno-Rod - Plumbing Shropshire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.