The engineer was friendly, punctual, kept us in the loop, didn’t try to overcharge, gave some helpful advice. He called to give me a 10mins heads up, which was really helpful due to mobility issu... See more
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See what reviewers are saying
Joe and George visited several times to sort out our free standing bath tap with a hand shower attachment. They preserved on each visit to sort the problems out. Joe and George are very knowledgeabl... See more
Company replied
We had a problem with a leaking badly fitted toilet.Dyno plumbing quoted the job to fix the issues, the price was similar to local one man band quotes. The engineer turned up on time, carried out the... See more
Company replied
Our replacement radiators were installed today by Ben, we found him to be very friendly, polite, professional and hard working. He kept his work area tidy and safe at all times. He carried out the w... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Haybridge Road, TF1 6JE, Telford, Hadley, United Kingdom
- 01952 582655
4.9
Excellent
407 reviews
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I was so impressed with Dynorod
I was so impressed with Dynorod. They came exactly when they said they would, and fixed a massive underground leak. It also cost less than they quoted. They were kind, considerate and definitely went above and beyond. Would not hesitate to use them again.
September 18, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Mr Nathanael Dane,
We're happy to hear that you were impressed with our promptness and the resolution of the leak. It's great to know the cost was less than expected and that you found our team kind and considerate. Thank you for your positive feedback!
Best wishes,
Kevin
Dyno-Rod
Excellent operative Ben
Excellent operative Ben. Knows his stuff, identified and sorted problem efficiently.
September 16, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Harry Goodeve,
We're happy to hear that the operative was helpful and efficiently resolved the issue. We appreciate your positive feedback and your time.
kevinthorner@thhservices.com, Dyno-Rod
An excellent response to an emergency…
An excellent response to an emergency callout via my insurer - NFU Mutual. The technician Ben did an excellent job in locating the cause of the central heating leak and undertook a very tidy repair. Whilst I did not actually choose DynoRod for the callout I would have no hesitation in recommending them on the basis of my experience yesterday.
September 14, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Nigel H,
We're happy to hear that the emergency callout was handled excellently! We appreciate your positive feedback regarding the technician's efficient work in locating and repairing the central heating leak. We're glad you would recommend us based on your experience.
kevinthorner@thhservices.com, Dyno-Rod
Friendly staff both office and field…
Friendly staff both office and field workers, efficient and reasonably priced. I thought it was going to extortionate because it was dyno rod but fair play. Definitely impressed and definitely use again
September 11, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
katie h,
We're happy to hear that you found our staff friendly and efficient, and our pricing reasonable. We appreciate your positive feedback and are glad you were impressed with our service. We look forward to assisting you again in the future!
kevinthorner@thhservices.com, Dyno-Rod
fastest plumber in the northwest
Jack had a great attitude and his work was quick and handled easily he cleaned up any mess made from having to remove the toilet tank.
lovely service and a job well done
September 8, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
mr port,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that the service was lovely and the work was handled easily and quickly.
kevinthorner@thhservices.com, Dyno-Rod
What incredible service
What incredible service. From coming out to locate the leak to working with us to determine the severity to being in and sorting it. Can’t recommend them highly enough. Outstanding customer service.
September 8, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Operations Manager,
We're happy to hear that you had such a positive experience! It's wonderful to know that our team's efforts to locate and resolve the leak met your expectations. Thank you for your high recommendation!
kevinthorner@thhservices.com, Dyno-Rod
Shower pump problem
Jon and his assistant arrived punctually and carried out an assessment of the problem prior to explaining the issue and rectification process.
They were friendly and efficient and I would recommend using them again
September 4, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Gerard Wintrip,
We're happy to hear that you found our team punctual, friendly, and efficient. We appreciate your recommendation and are grateful for your positive feedback regarding the assessment and explanation provided.
kevinthorner@thhservices.com, Dyno-Rod
Chris and his colleague fom Telford…
Chris and his colleague fom Telford were absolutely brilliant yesterday found the leak with minimum mess and fuss. They were friendly professional and very clean and tidy. Had the patience of saints with a very distressed OAP constantly yapping in their ears.
Thank you.
September 2, 2025
Unprompted review
I had a problem with a leaking tap
I had a problem with a leaking tap. I went on line to book an appointment and was surprised to see availability for today. I had an immediate response, was emailed, messaged and rung with updates of arrival. Jack arrived and sorted the problem quickly and cleanly. I was pleased with the prompt and efficient response.
September 2, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Jacqueline,
We appreciate you sharing your experience. We're happy to hear that you were pleased with the prompt response and efficient service in resolving your leaking tap issue. Thank you for your positive feedback.
Best wishes,
Kevin
Dyno-Rod
Jack fixed the problem
Jack, the engineer, was polite, efficient and professional. Most importantly, he fixed the problem.
August 27, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Eric Dooug,
We appreciate you taking the time to leave us a review! We're happy to hear that the engineer was polite, efficient, professional, and resolved the issue.
kevinthorner@thhservices.com, Dyno-Rod
Jack fixed a leak in our toilet
Jack fixed a leak in our toilet. He was very professional at all times with brilliant customer service.
August 27, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
sian Gibson,
We're happy to hear that you had a positive experience! We appreciate you mentioning the professional service you received and thank you for your review.
kevinthorner@thhservices.com, Dyno-Rod
Sam from Dyno came out on an emergency…
Sam from Dyno came out on an emergency call out and was incredibly helpful and kind. He was patient and took the time to answer all of my questions whilst providing a thorough walk through of the issue. Highly recommend, by far the nicest plumber I have come across.
August 21, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Sabrina,
We appreciate you sharing your positive experience. We're happy to hear that the engineer was helpful, kind, and patient while thoroughly explaining the issue. Thank you for the recommendation and feedback; we will share it with the team.
kevinthorner@thhservices.com, Dyno-Rod
Seized Stoptap
Matt from Dyno-Rod came to repair a seized stoptap very friendly and professional went the extra mile great Job done 👍
August 21, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Stuart Edmonds,
We're happy to hear that the engineer was friendly and professional while repairing the stoptap. We appreciate your positive feedback and are glad the job was completed to your satisfaction.
kevinthorner@thhservices.com, Dyno-Rod
Very happy with the service
We have British Gas homecare and Dyno Rod came out to sort out our non flushing toilet.
The plumber who came out was courteous and tidy and sorted out our issue .
Very pleased with the service .
August 21, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Michael Hall,
We appreciate you taking the time to share your feedback. We're happy to hear that the plumber was courteous, tidy, and resolved the issue with your non-flushing toilet effectively.
kevinthorner@thhservices.com, Dyno-Rod
Great customer service from the plumber…
Great customer service from the plumber and quick response
August 14, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Peter D,
We're glad you were happy with our plumber's customer service and quick response time! Thank you for your positive feedback.
kevinthorner@thhservices.com, Dyno-Rod
On site on time and professional from…
On site on time and professional from start to finish. Everything was done to quality standard and tidied up at the end and place was left clean. Morgan and Sam did a great job
August 7, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
We're happy to hear that the service was professional, timely, and met your expectations. We appreciate your recognition of the team's dedication to quality and cleanliness. Thanks for your positive feedback!
Dyno plumbing team
Dyno plumbing team - Sam and Morgan were a fantastic team- professional, yet friendly; and highly efficient work (power flush) Informative service throughout- thank you.
August 5, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
We appreciate you sharing your positive experience with the plumbing team. We are so glad to hear that you were happy with the efficient and informative service given by Sam .
Copper solder joint leaking fixed
Once I had reported my leaks I was promptly contacted by dyno rod within 30 mins, after speaking to Keris she assigned the job to a engineer and I was contacted wishing a couple of hours to come and take a look at the job, 30mins later Matt the plumber turned up and fixed the leaking copper pipe new joints, was very polite and professional, and cleaned up well after he had completed the job, Over all I’m happy he made minimal mess cleaned up after and kept me informed throughout the job. Job well done. Thank you
August 4, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
We're happy to hear that you were promptly contacted and that the plumbing issue was resolved efficiently. We appreciate your positive feedback regarding the engineer's politeness, professionalism, and thorough cleanup. Thank you for sharing your experience.
Second call out in less than a month…
Second call out in less than a month but same great service, glad I have this number in my phone now.
August 4, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
We appreciate you keeping our number handy! We're glad our service met your expectations, even with the repeat visits. Thank you for your positive feedback.
12 hour round trip to attend site visit…
12 hour round trip to attend site visit to attend site visit wasting 3 days, to be quoted £1000 a day! Then told the company could not do it. The only reason I gave one star is they don't do lower.
July 18, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing Shropshire
Alan Parry,
We regret your dissatisfaction, Mr Parry-Gupta with the site visit and subsequent inability to proceed. We do mains water work, but unable due to size of Water soak-away needed at your property. We appreciate your feedback at no point did you say you would be traveling such a distance, thinking you were living there, we made the appointment around your availability, will review our processes to prevent similar situations like this again .
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