Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more
Company replied
Location
Switch locationUnit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB
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See what reviewers are saying
Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more
Company replied
I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more
Company replied
I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom
- 02920 003955
4.8
Excellent
611 reviews
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Brilliant job done by you and your…
Brilliant job done by you and your engineer was great really pleased with this company
October 23, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No diagnostic report from The Dyno-Rod engineer
The Dyno-Rod engineer, Brian Benbow, called on my premises (in Pontprennau, Cardiff) to check and fix the shower, but he left after about 1 hour without fixing the shower problem and without providing a report or quotation or a receipt. I am awaiting a report on the way forward.
October 20, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Victor,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration.
We'd love to have the opportunity to touch base through email at info@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips
Director
Reply from Dyno-Rod - Plumbing South Wales
Hi Nicholas,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Used Dyno-Rod through my British Gas…
Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times and plumbers called to confirm their arrival time. Work completed efficiently and professionally, plumbers were friendly and knowledgeable.
October 14, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Lee,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Very friendly and helpful
Very friendly and helpful, unfortunately he could only provide a temporary solution as I may need a new bath
October 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Mrs Davies,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Good Reliable Service
Arrived promptly friendly and efficient
Explained things in detail
Finn was great and a great asset to your company
October 13, 2026
Unprompted review
Fabulous service quick response looking…
Fabulous service quick response looking at the job and then quote was given and they fitted us in next day to regrout our shower .Brandon is a credit to your company
October 8, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi John,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Hi Tracey,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Toilet leak in my bathroom
I had a leak in my toilet & Dyno rod engineer came out & inspected it & told me what needed doing another engineer then came & started the work it was a sealed unit & once the panels were off he found a split in my cistern so he had to order one he came back 2 days later & fitted new cistern the service I received was very professional & respectful of my property I would recommend Dyno Rod to everyone.
September 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi David,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The young lad that came out was really…
The young lad that came out was really nice and friendly and sorted the problem. I didn’t get his name but he was from Aberdare.
September 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service
Excellent service, tom and Josh were lovely and so helpful, highly recommend
September 21, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Julie,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent Service
I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently.
I received a telephone call to make payment and the staff were polite and efficient
I would not hesitate to recommend your company. Your staff provided exemplary levels of service
September 15, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Dr Russ,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Efficient friendly service
Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gave us 10 minutes notice and when he arrived he gave us a quote and asked us if we wanted to think about it and make another appointment if we were happy with the quite. We told him to sort it out as he was here. The plumber was curtious and did his best to repair rather replace defective item; but in the end replacement of the isolating valve was the only option.
September 14, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi George,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Emergency call out.
Emergency call out.
...The guy was good that they sent, quick efficient and very helpful...he kept me updated on arrival a few times.
...He obviously works hard, but said he was well looked after by the company so good job by all.
September 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Had a leak from a central heating pipe…
Had a leak from a central heating pipe and called to get it fixed. Both plumbers (Lee and Chris) were absolutely brilliant. Unfortunately Lee wasn't able to fix the issue as it was a Sunday and he didn't have the part, but he still drained the system to stop the leak, put everything back in its place and was very respectful of the property. Chris on Tuesday was able to fix the problem, being able to get the parts. He fixed the pipe, fixed a blockage, put everything back and was also very respectful of the property. Both boys couldn't do enough for us, making sure that everything was fully up and running before leaving. After having some bad luck with previous plumbers, these two are a huge breath of fresh air and deserve a lot of credit. I couldn't be anymore grateful, thank you so much Lee and Chris!!
September 8, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
3 visits from Dyno-Rod in 4…
I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arrived 40minutes after I called the office and had all the parts needed to complete yet another repair. Office have been very helpful and dealt with Axa Insurance for me ( so can’t comment on costs). I’d use them again.
August 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Dianna,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Ordered quotation online yesterday…job done
Ordered quotation online yesterday evening and the fitting of a Waterdrop system in a very compact kitchen is already sorted less than 24 hours later. Great team gave a quotation that was expected and accepted. Very happy with the resulting service.
August 21, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Christopher,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Top bloke from Dyno-rod
Top bloke from Dyno-rod. Diagnosed the problem efficiently and was respectful and personable. Restored my faith in Dyno-rod plumbing services.
August 17, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Christine,,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service using my insurance…
Excellent service using my insurance emergency
Arrived within a few hours and knew exactly what the problem was and fixed immediately
August 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi John,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Rang Dyno-Rod to install new supply
Rang Dyno-Rod to install new supply, due to water leak. On time , clean , polite & told me everything that was needed to be done . The three boys were fab . Glad I choose Dyno-Rod 😊
August 5, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Bethan,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
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