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Dyno-Rod - Plumbing South Wales Reviews 

611
•
TrustScore 5 out of 5

4.8

Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more

Company replied

Rated 5 out of 5 stars

Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more

Company replied

Rated 5 out of 5 stars

I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more

Company replied

Rated 5 out of 5 stars

I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom

  • 02920 003955

4.8

Excellent

TrustScore 5 out of 5

611 reviews

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4.8

All reviews

(611)

8,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The tex before nd the phone call to…

The tex before nd the phone call to inform customers when they're due to arrive is very helpful. The young man that came to myself 3 times was very polite and understanding of my needs being disabled nd answered any questions I had nd gave full explanation of what he was doing and why in-between him doing the job nd cleaning up after himself very happy.

March 5, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Leanne,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Fixed our toilet

Came fixed our toilet and left, what more do you ask for? Great guy aswell. He was sound.

March 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Liam,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent customer service

Excellent and swift service from the team. They were highly professional, and the engineer was very friendly and helpful.

February 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Nat,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Gentleman called Lee

Gentleman called Lee, came to give us a quote only but did the job straight away. Lee is very professional and knowledgeable, respectful of the property, carry even shoes protectors with him. He left the place in perfect condition and explained every step of his job. I would recommend him at any time

February 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Bella,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Very fast response

Very fast response, professional and didn't break the bank ! Will be using Dyno for any future jobs!

February 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

New shower in Monmouthshire

Big thanks to Barry and the team in South Wales. This was the 2nd time I'd worked with Barry. The requirements of the job were not all clear at the beginning due, but Barry and the team worked skillfully and flexibly to make sure that a solution was found. They fully made up the marble work so the shower was all ready to use afterwards, and were tidy and respectful whilst working in our home. All for a reasonable price.

February 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Andrew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Paul was great

Paul was brilliant and sorted out my problem in a few minutes

February 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Bob,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Really swift response to issue and…

Really swift response to issue and follow up appointment was also quick and work done to high standard.

February 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Richard,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Toilet leak

"I had a toilet leak this morning and called the emergency line. Their response was exceptional; a friendly plumber arrived by mid-morning and diagnosed the issue within minutes. The problem was quickly and efficiently resolved. Highly recommend their service!"

February 6, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Matthew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent experience

Arrived at time agreed. Friendly and considerate. Informed us of safety aspects in a thoughtful and helpful manner. Explained clearly the faults and the process of repair. Answered all of our queries. Reassuring.

January 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Jane and Bill,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Leaking toilet

Leaking toilet. Quick response and solved the issue with in two hours. Great service.

January 30, 2026
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent workmanship

The engineer was polite and explained step by step what he was doing and how the fault occurred 1st class workmanship

January 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Frances,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service

Turned up on time, identified the issue quickly, new shower fitted within 24hrs, ensuring that it didn’t cause problems for our bookings

January 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Victoria,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Mike was excellent

Mike was excellent, completed the job really fast and professional.

Very happy customer

January 21, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Michelle,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Prompt service and problem solved

January 14, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Paul,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Having had a shower and cubicle…

Having had a shower and cubicle replaced . The work undertaken was of a high standard .The plumber was polite friendly and extremely tidy with the work done.I would recommend to others. Thank you from one happy customer.

January 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Linzi,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Plumber very pleasant

Plumber very pleasant, explained what he was doing and the parts he fitted. He checked everything before he left. Great Service

January 5, 2026
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Hi Chris,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 1 out of 5 stars

Refused allocated job right attitude…

Refused allocated job right attitude problem asked if he could come on a Monday challenging me on what his company can claim for it not despite my insurance coming arranging the call out - cowboys and rude - called back to try and smooth over then offered to visit but was limited in what he could do no leak listening device on van blah blah full of excuses

Welsh water came out for free and were brilliant!

December 28, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Dear Karen,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration.
We'd love to have the opportunity to touch base through email at info@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips

Rated 1 out of 5 stars

Very poor

Very poor. Came out to fix a leaky radiator as part of Halifax Axa insurance home emergency. Turned up engineer didn’t have a clue and left house still leaking day before Christmas Eve. Had to pay for someone else to fix. I have autistic children and could not use heating .

December 23, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Dear Chris,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration.
We'd love to have the opportunity to touch base through email at info@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips

Rated 5 out of 5 stars

Peter did a great job

Peter did a great job, helping us locate and fix a leak on Christmas Eve!
Great guy, great service.

December 24, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Josh,

We're happy to hear that we could assist you on Christmas Eve! We appreciate you acknowledging the service provided and your kind words.

Best wishes
Carl
Dyno-Rod Plumbing South Wales

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