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Dyno-Rod - Plumbing South Wales Reviews 

611
•
TrustScore 5 out of 5

4.8

Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more

Company replied

Rated 5 out of 5 stars

Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more

Company replied

Rated 5 out of 5 stars

I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more

Company replied

Rated 5 out of 5 stars

I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom

  • 02920 003955

4.8

Excellent

TrustScore 5 out of 5

611 reviews

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4.8

All reviews

(611)

8,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable, resourceful and competitively priced

Easy online system. Call out within 24 hours. Knowledgeable engineers who diagnosed the issue quickly. A quote was provided which was very competitively priced. I only had to wait 2 days for a return visit to complete the work. The engineer was professional and skillful. He completed the work as quickly as possible to avoid extra cost, and even gave me a quick tutorial on bleeding the radiators. Very satisfied with standard if work. I cannot imagine using anyone else for plumbing issues.

December 22, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Joanna Bamsey,

We're happy to hear that our online system was easy to use, and the engineer quickly diagnosed the issue. We appreciate your feedback on the competitive pricing and the prompt completion of the work. We're glad you were satisfied with the service and the tutorial. Thank you!

Best wishes
Carl
Dyno-Rod Plumbing South Wales

Rated 5 out of 5 stars

Peter was brilliant

Peter was brilliant

December 18, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Murmtaz,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Water mains leak under driveway.

Water mains leak under driveway.
Very pleased with how quickly the company were able to attend and provide quotes. We decided to have a new mains supply installed. Craig & Logan completed the work & were excellent. Holes both in garage and at the end of our imprinted drive were minimal & have been restored excellently, even colour matching the cement on our drive. They worked cleanly throughout & we couldn't recommend them more highly. Great job guys!

December 11, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Lizzie Gray,

We're happy to hear that you were pleased with the quick response and the new mains water supply installation. It's great to know the work was completed cleanly and the work met your expectations. Thank you for your recommendation!

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

Leaking toilet tank

Plumber was really thorough and efficient and left no mess. All resolved within an hour of calling. Excellent service.

December 8, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Jayne Merrick,

We appreciate you sharing your experience! We're happy to hear that the plumber was thorough, efficient, and tidy, resolving the issue quickly. Excellent!

Best wishes
Carl
Dyno-Rod Plumbing South Wales

Rated 5 out of 5 stars

Very pleased with overhaul experience with Dyno ro

The engineer was meticulous in the way he went about checking for the leak, he was spot on and fixed the problem expertly. He also completed the concreting perfectly. Thank for a reassuring experience.

December 3, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Michael Challis,

We appreciate you sharing your positive experience! We're glad to hear that our engineer expertly located and fixed the leak, completing the concreting perfectly. Thank you for your feedback!

Best wishes
Carl
Dyno-Rod Plumbing

Rated 5 out of 5 stars

Excellent service

Excellent service. Fair pricing. Did not charge for two callouts where they couldn’t do the work when Welsh water let me down.

December 2, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Craig Ashford,

We appreciate you taking the time to leave us such a fantastic review! We are happy to hear that you were satisfied with our service and pricing, especially regarding the callouts.

Best wishes
Carl
Dyno-Rod Plumbing

Rated 4 out of 5 stars

Excellent booking for emergency problem.

November 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Dafydd,

We're glad our booking service helped with your emergency. Thanks for your feedback; we appreciate it very much.

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

The engineer did an excellent job of…

The engineer did an excellent job of repairing the leak to the hot water pipe under the kitchen sink. He was quick and efficient and did the job within the hour.

November 28, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Meirion,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Urgent leak repair

Able to access a qualified lumber quickly and easily to attend to an irgent leak. The work was carried out professionally and the area left clean following the repair.

November 26, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Ron,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

plumber was great, can't fault them!

plumber was great, really nice guy and I had full confidence in what he did.

November 20, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Neil,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

High recommend

High recommend. I had a faultless service. Next day visit, had a quote and work done, to fix 2 leaks. Much cheaper than local plumber and work guaranteed.

November 14, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Tina,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Really great experience

Really great experience, very professional and patient- thank you

November 11, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Toilet leak

Turned up 11.00 am, very polite and professional, fixed the leak/flush problem in the toilet.All done in 20 mins! Payed with phone via office, all simple, very pleased. Thanks, Mark.

November 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Mark,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

The men who done the work in my house…

The men who done the work in my house were very good well done keep up the good work

October 31, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Mr Goulding,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Prompt response

Prompt response. Plumber called to let me know how was on his way. He told me his name but I can't recall it. He was very friendly, found the problem quickly and sorted it out with minimal mess and left everything tidy.

October 29, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Water leak from cistern feeder pipe

Water leak from cistern feeder pipe. Home emergency cover is a must these days takes the stress away looking for a plumber /or electrician.The problem was solved within a couple of hours with Dyno-Rod-plumbing. Excellent.

October 28, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

No more dripping taps!

After several weeks of trying to get a plumber to come out to attend to several dripping taps and a leaking toilet (apparently either too small or too big a job) I rang British Gas yesterday as I have Home Care for my boiler. They contacted Dyno-Rod and I had visit and a free quote today. I accepted and as long as the items arrive promptly with them I might have everything done by this time next week. Huge relief!

October 17, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

No fuss

No fuss, a good job and a job well done, polite, I'd have them back to do work anytime.

October 9, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Good Job!

Very pleasant, polite and professional. Job done on time and to a high standard with no mess at all :)

September 29, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Alison,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Prompt & professional service

Really quick attendance to my property after logging a call with Hastings Direct Home Emergency Cover.
Super polite plumber who fixed the issue well. Really impressed with the overall service.

September 29, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Hi Meryl,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

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