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Dyno-Rod - Plumbing South Wales Reviews 

611
•
TrustScore 5 out of 5

4.8

Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more

Company replied

Rated 5 out of 5 stars

Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more

Company replied

Rated 5 out of 5 stars

I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more

Company replied

Rated 5 out of 5 stars

I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom

  • 02920 003955

4.8

Excellent

TrustScore 5 out of 5

611 reviews

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4.8

All reviews

(611)

8,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kien was very professional and…

Kien was very professional and friendly. Very knowledgeable and also caring for a young man.

July 26, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Neil,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very good job done at a good price by a plumber that applied his skill to give a very good finish.

July 25, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Roy,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Great work, done promptly

Barry had the job eyeballed and ballpark-costed on the spot, after several others had ignored or outright declined the work. A quote accurate to his guess arrived shortly after.

As of the following afternoon, the property water supply is tip-top again. All digs tidied and refilled afterwards.

Only thing I need to do is wait for some cement to cure on an internal refill, and then put a floor panel back.

July 24, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Gareth,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service

Excellent service

July 22, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

An engineer who is a credit to the company

Brian is a credit to the company. Clearly knowledgeable, he highlighted the issues with our central heating system, explained what needed doing and completed a difficult installation. He concentrated on the job. He was very careful in ensuring minimum disturbance to us and keeping our house tidy.

July 16, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Emergency call out.

It was a quick reaction time considering the time of day.
I was very pleased with the man that arrived Kiran I think his name was. He was very polite and fast acting to my situation.

July 10, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Christina,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

What an amazing man from dinorod

What an amazing man from dinorod, He kept me calm and explained everything in great detail, I’m a woman on my own who was terrified having an unexpected panic attack, well done mr dinorod xx

July 11, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Catherine,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

I wish we had found Dyno-Rod earlier

I wish we had found Dyno-Rod earlier. After dealing with several other companies who were unhelpful and less than professional, we found the Dyno-Rod team informed, responsive, efficient and courteous. They were a pleasure to have in the house. And they were fairly priced too. I’m very happy and will definitely use them again.

June 3, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Susan,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

The engineer was excellent

The engineer was helpful, frequently and respectful
First class experience thanks entirely to the engineer

June 29, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Paul,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Bathroom Conversion

I used this company for a bathroom conversion from walk in shower removal to fitting jacuzzi bath etc.
I found their workmanship great, nothing was too much for them . I also have to mention Barry their supervisor who was outstanding thank you . I would recommend these guys anytime.

May 1, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Emergency call out professional service…

Emergency call out professional service and reasonable charges

June 22, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Jon,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 4 out of 5 stars

Contacted Barry Hitchins

Contacted Barry Hitchins , who came to investigate our problem within the hour.
Having diagnosed the problem arranged for a plumber to come and fix the problem within 48 hrs..
Job done paid by card no problem.

June 20, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Dear Mr Johnson ,
Thank you for your 4-star review and for choosing Dyno-Rod Plumbing South Wales .
We’re glad to hear that you had a good experience with your repair to your central heating system.
We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Always excellent

Always excellent, speedy, professional service, highly recommend their service. 5⭐️

June 15, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Deborah,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent prompt response

Excellent prompt response. Toilet repaired without any fuss which is what we needed.

June 14, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Elizabeth,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Great service

Great service, very polite plumber. The price for the work done was less than the prices I have been quoted by local plumbers just for a call out which would not have included anything to do the job.

June 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Lee,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Very effective service by Dyno Rod.

Very effective service. Plumber fitted 2 custom bathroom mixer taps. A polite and effective plumber - will definitely use them again.

June 4, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Graham,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service from the lads fitting…

Excellent service from the lads fitting a new water tank today. Highly recommended

May 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi David,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Emergency booking through insurance…

Emergency booking through insurance company. Arrived within an hour. Identified source of leak and resolved.

May 15, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Chris,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

There are tradesmen, and great tradesmen who leave you satisfied with a job well done.

Welsh Water informed me that I had a leak under my newly refurbished front garden, which made my day(not) ! A source of relief was found when I had it confirmed that my British Gas Boiler cover covered the repair with just the £60 excess.
BG called in Dyno-Rod who came out within 2 hours. After inspection Kaldean and Marcus returned the following morning to find the leak and do a couple of spot digs. In total they spent 3 days working here and found 2 leaks.
I cannot speak too highly of them, they knew what they were doing, and although a messy job, they cleaned up after each day and on completion they had the garden spotless, we are so impressed with them and had to compliment them on their friendliness, professionalism and work ethic, they are a real credit to their company franchise and both Dyno-Rod and British Gas!
A big well done from a very happy customer who is chuffed not to have been left with a building site! Thank you Kaldean and Marcus!
Jon & Kath

May 9, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Jon & Kath,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Had a leak in our bathroom water coming…

Had a leak in our bathroom water coming through the ceiling when we called they said they would get here asap and arrived in about 10 minutes fantastic

May 8, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Andrew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

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