TWO YOUNG MEN CAME TO LOOK AT MY COLLAPSED SEWER PIPE(VICTORIAN PLUMBING),FILMED IT AND EXPLAINED THOROUGHLY WHAT WAS WRONG AND WHAT NEEDED TO BE DONE,BUT NOT STRAIGHT AWAY AS THEY WOULD SEND ME A QU... See more
Company replied
Location
Switch locationCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I called Dyno-rod today because my sewer has been blocking intermittently. Within a couple of hours from the phone call, they arrived at my house and I was very pleased at such a quick response. Usin... See more
Company replied
I was very pleased with the service provided today the gentleman who came to sort the problem was very polite and chatty he got the job done in less than 20 minutes Phone call to book the appointme... See more
Company replied
Ian put the camera down the toilet and saw no blockage, but identified the problem, an airlock. From his plumbing experience he explained what needs to be done to fix it so I can tell my plumber. Gre... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom
- 02920 002624
4.8
Excellent
966 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab service out within the hour
July 11, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We're glad you had a fantastic experience with our prompt service. Thank you for your positive feedback; it means a lot to us.
Many thanks
Dyno-Rod South Wales
Excellent service
Excellent service, engineer arrived on site on time, very polite, fixed blocked drain within 30 mins
July 7, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We appreciate you taking the time to share your positive experience. We're so glad the engineer was punctual, courteous, and efficient in resolving the drain issue.
Many thanks
Dyno-Rod South Wales
Very quick coming out and sorted very…
Very quick coming out and sorted very quickly and gentleman was very polite
July 6, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We're happy to hear that our service was prompt and efficient, and that you found our team member to be courteous. Thank you for your positive feedback!
Many thanks
Dyno-Rod South Wales
Awesome Service!
I rang them and came next day, unfortunately I wasn’t in and returned the following day with a call to let me know. Very helpful, very quick and very polite! Would definitely recommend them to everyone! Awesome service! =D
July 4, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you taking the time to share your positive experience! We are happy to hear that our team was helpful, quick, and polite during the service. We're glad you would recommend us!
Many thanks
Dyno-Rod South Wales
Had a really lovely guy out was very…
Had a really lovely guy out was very polite and such a nice man didn’t know what the problem was but didn’t give up until he knew what it was
July 4, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We're happy to hear that you had such a positive experience. We appreciate you mentioning our team member's politeness and persistence in resolving the issue. Thank you for your feedback!
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning
We're happy to hear that you found our team quick and efficient. Thank you for your positive feedback!
Many thanks
Dyno-Rod South Wales
Prompt, professional and thorough serice
Booking was quick and thorough. The technician arrived on time, was very professional and polite, knew exactly what to do and put our minds at ease.
20 minutes later everything clean and cleared. Told us who to contact should it happen again as blockage area he cleard was some way further down the line.
Excellent service.
July 1, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you sharing your experience. We're happy to hear that you were pleased with the prompt booking and the technician's professionalism. We're glad that they were able to resolve the issue quickly and put your mind at ease.
Many thanks
Dyno-Rod South Wales
Fast
Fast, friendly, reliable service. Sorted my plumbing issue out within half hour. Thank you
⭐️⭐️⭐️⭐️⭐️
July 1, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We're happy to hear that our service was fast, friendly, and reliable for you. We're glad we sorted out your issue quickly. Thank you for your feedback!
Many thanks
Dyno-Rod South Wales
Reason for 5 stars rating
I was booked today between 8:00-13:00. I didn’t expected for the engineer [ Mark] to arrived at 8 am which I was so pleased. It didn’t take him long to sort out my clogged drain. That’s the reason I’m given them a 5 stars rating and I can highly recommend this company. Very friendly and polite personnel as well.
July 1, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you so much for taking the time to leave us this great review, it's always good to hear when we are doing well and our customers have such a positive experience.
Many thanks
Dyno-Rod South Wales
Blocked drain
Ian, the plumber gave a service which was well beyond what I expected of him. All the problems were resolved and he left behind a very satisfied customer.
June 23, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you for taking the time to leave us this great review, I will let Ian know how happy you were with the service he provided.
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning
Thank you for taking the time to leave us this great review I will be sure to let the engineer know how happy you were with the service provided.
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning
Thank you for taking the time to leave this great review, we like hearing the team are doing a good job.
Many thanks
Dyno-Rod South Wales
Dyno-Rod came out for a blockage in the…
Dyno-Rod came out for a blockage in the outside drain. The engineer was excellent he dealt with the problem and also sorting out the occurring problem that I’m having as this happens every couple of months
June 20, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
Thank you for taking the time to review us, it's always good to hear when our engineers are doing a great job.
Many thanks
Dyno-Rod South Wales
Dyno-rod South Wales
Called dyno-rod regarding a drain blockage, the guy came and unblocked the drain and told me the fault was due to a different house.
Brilliant service, job done within minutes. Definitely recommend and would use this company again
June 4, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
Thank you so much for taking the time to leave us a review, we're so glad you had such a positive experience with us.
Many thanks
Dyno-Rod South Wales
Excellent
Excellent
Competent, polite, professional, pleasant and willing. Respected my property.
Worked quickly, efficiently and was effective.
Problem solved!!!
First Class job done.
June 17, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
Thank you so much for this fantastic review, I will be sure to let our engineer know how happy you were with the service provided.
Many thanks
Dyno-Rod South Wales
Arrived within an hour
Arrived within an hour. Had to phone for extra help but was sorted in about 20 mins. Thank you so much for helping my elderly mother.
June 12, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you for taking the time to leave us this great review, we are so glad you are happy with service provided.
Many thanks
Dyno-Rod South Wales
The man was quick reliable got the job…
The man was quick reliable got the job done ✔️. He said he be here at 7 he was on time .unblocked drains fp they were awful. Recommend to anyone.
June 11, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you for leaving us this great review it's always great to hear when our engineers do a good job.
Many thanks
Dyno-Rod South Wales
Excellent service
Rang Dynorod at 8:30 and someone was here by 10:30
Turned out that the blockage was further down and had been sorted so didn’t need anything done but can’t fault the service or engineer and would definitely recommend
June 12, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you for leaving us a great review and that you were happy with the service.
Many thanks
Dyno-Rod South Wales
Superb Service
Superb. A tough job that took nearly 6 hours to fix but thankfully the two lads here went over and beyond to solve the issue. Thank you so much to Brian and Kristian for all your help in resolving the problem. Much appreciated. Steve
June 10, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you so much for leaving us this great review, we are very lucky to have a great team here and it's lovely to hear that our customers feel the same!
Many thanks
Dyno-Rod South Wales
Service was fast and effective
Service was fast and effective. Our insurers apparently could not find a service provider to assist us and told is to source one ourselves and claim the money back. We explained to Dyno Rod that we would need an invoice on headed paper identifying how much it had cost us. 5 days later we had to chase up an invoice as it had not been provided and there was no apparent evidence that it was in process. It took the lady 5 minutes to provide one.This has resulted in further delay before we can be refunded. Had this failure had not occured I would have scored them top marks.
June 9, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning
Apologies for the delay in the receipt of the invoice, somehow this was missed when the job was closed down, but I'm glad it was sent out promptly after your phone call to us.
Many thanks
Dyno-Rod South Wales
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.