TWO YOUNG MEN CAME TO LOOK AT MY COLLAPSED SEWER PIPE(VICTORIAN PLUMBING),FILMED IT AND EXPLAINED THOROUGHLY WHAT WAS WRONG AND WHAT NEEDED TO BE DONE,BUT NOT STRAIGHT AWAY AS THEY WOULD SEND ME A QU... See more
Company replied
Location
Switch locationCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
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See what reviewers are saying
I called Dyno-rod today because my sewer has been blocking intermittently. Within a couple of hours from the phone call, they arrived at my house and I was very pleased at such a quick response. Usin... See more
Company replied
I was very pleased with the service provided today the gentleman who came to sort the problem was very polite and chatty he got the job done in less than 20 minutes Phone call to book the appointme... See more
Company replied
Ian put the camera down the toilet and saw no blockage, but identified the problem, an airlock. From his plumbing experience he explained what needs to be done to fix it so I can tell my plumber. Gre... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom
- 02920 002624
4.8
Excellent
966 reviews
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Do not use these
Do not use these! 2 days without water whilst we waited around for an emergency call out for a drain overflowing. Told it would be that day. Notified driver had problem with vehicle, so waited for 6 hours to see if resolved. Told no other person could come and we would be the morning of the next day. The next day no communication - we contacted and said we were on the list. No further communication unless we contacted and they couldn't give a time. Said we were bolted on last to the list and no further updates. 4pm we cancelled as had waited around for 2 days and left without ability to use water in house. Total shambles of a company!
August 24, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We are very sorry to hear about the unacceptable delay and lack of communication you experienced. We understand the frustration and inconvenience this caused, especially being without water for two days. We appreciate you bringing this to our attention, and we will investigate to prevent similar issues in the future.
Many thanks
Dyno-Rod South Wales
Blocked bathroom pipes
I rang late morning, and someone was here to see me early this afternoon to fix the problem. Great guys and would 100% recommend.
August 21, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that we could resolve the issue so quickly! We appreciate your recommendation and are grateful for your positive feedback.
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to leave us feedback! We are so glad you received a quick response and fantastic service.
Many thanks
Dyno-Rod South Wales
Removed blocked under man hole
The guy was polite, worked hard to open man hole cover, due to cover stuck, cleaned the blockage.
August 16, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that the work was completed successfully! We appreciate you taking the time to leave us this positive feedback.
Many thanks
Dyno-Rod South Wales
I was happy with service the men were…
I was happy with service the men were very polite and explained what they were doing they solved the issue but then told me I had to get hold of Welsh water to solve the problem as I would always have a problem
August 13, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We're glad you were happy with our team's polite and informative service and that they resolved the immediate issue. We appreciate you bringing the additional information to our attention and hope you can resolve the ongoing problem.
Many thanks
Dyno-Rod South Wales
A Big Thank You
A big thank you to the lovely guys who carried out a CCTV drain survey today on a house we are looking to purchase. Despite the current owners abhorrent and obstructive behaviour they assisted us in every possible way that you were able to. Great customer service. Highly recommended.
August 11, 2025
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you sharing your experience. We're happy to hear that our team provided great customer service and assisted you with the CCTV drain survey despite the challenges. Thank you for the recommendation!
Many thanks
Dyno-Rod South Wales
Efficient polite
Efficient polite, kept informed and solved the problem. I would recommend and use again if needed.
August 11, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate your positive feedback and are so glad that we were efficient, polite, and able to solve the problem. We thank you for your recommendation!
Many thanks
Dyno-Rod South Wales
Very professional service
Very professional service - our guy was very efficient and took the time to explain the problem and the solution- would definitely recommend them.
August 11, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We appreciate your feedback! We're happy to hear that you received professional service and that our technician was efficient and explained the issue and solution well.
Many thanks
Dyno-Rod South Wales
Quick and efficient
Sorted issue and ensured there were other drainage problems further down the system.
Advised on a long term solution for a built in design flaw.
August 8, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning
We're glad we could resolve the issue and identify further problems. Providing long-term solutions is important to us, and we appreciate your feedback.
Many thanks
Dyno-Rod South Wales
Chris has gone over and above today.
Chris has gone over and above today.
He patiently answered all my questions and put up with me standing over him as he checked our drains. He also cleared debris and explained how the whole camera survey worked. He was friendly and knowledgeable. Thankyou very much for coming out.
August 8, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you taking the time to share your positive experience. We're so glad to hear that the work was thorough and all your questions were answered in a friendly and helpful manner.
Many thanks
Dyno-Rod South Wales
Positive experience
The guys were excellent and sorted out my drainage problem quickly, efficiently and professionally. They also took the time to explain the ‘why’ of things so I could at least understand what may lead to future issues. So chuck in patience and generosity of knowledge and experience as some of their other positive attributes. The person who handles their bookings lost them the other star…
August 7, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you sharing your feedback. We're happy the team resolved your drainage issue effectively and explained potential future problems. We'll address the booking concerns to improve our service.
Many Thanks
Dyno-Rod South Wales
Sewage block
After spending loads out on different company’s and being ripped off , dyno rods found the problem 10 minutes after being at our property, two gentlemen that came out couldn’t have done enough! Will definitely be using again, thank you so much for your help ! Highly reccomend 👍
July 31, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We're happy to hear that our team quickly identified the problem and provided excellent service. We appreciate your recommendation and are grateful for your kind words. Thank you for your positive feedback!
Many thanks
Dyno-Rod South Wales
Problem solved quickly.
Problem solved quickly.
It cost £190 but Dyno Rod made this clear in two phone calls so one can hardly complain. The call centre was also very efficient.
July 28, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning
We appreciate your feedback and are glad the problem was solved quickly. We aim to ensure our pricing is clear and our call centre efficient.
Many thanks
Dyno-Rod South Wales
2 lads were amazing
2 lads were amazing
Knew their onions
Cleaned up after with the hose
Couldn’t thank them enough
Would recommend them to everyone
July 22, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We're happy to hear that the team's expertise and cleanup met your expectations. We appreciate your recommendation and are grateful for your positive feedback!
Many thanks
Dyno-Rod South Wales
Excellent service
Polite, helpful service when making appointment. George rang first thing on morning of appointment to inform me of time. He arrived promptly and was pleasant, totally professional and explained clearly what he was doing. Very efficient. Now awaiting Report.
July 21, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you sharing your positive experience. We're happy to hear that you found the service helpful and efficient, and that you were kept informed throughout the process. We are glad the technician was professional.
Many thanks
Dyno-Rod South Wales
Absolutely outstanding
Absolutely outstanding, very quick. Explained the problem and passed on to Welsh water. Within half an hour of him leaving my property Welsh water made an appointment with me straight away.
July 20, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We're happy to hear that you had an outstanding and quick experience! We appreciate your positive feedback regarding the explanation of the problem and the prompt referral to Welsh Water. Thank you!
Many thanks
Dyno-Rod South Wales
Excellent service from start to finish
Excellent service from start to finish. The call handler was great, and the engineer even better. Clearly had understood the issue and began working on it straight away. There will need to be a follow up, but I know they will have it on hand
July 18, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you taking the time to leave us such a great review. We're happy to hear that you received excellent service from the initial call to the engineer's work, and we will ensure they know of your kind words.
Many thanks
Dyno-Rod South Wales
Brilliant
Tony was on time, professional and explained everything. All done within 30 minutes. Fantastic service.
July 18, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning
We appreciate you sharing your positive experience. We're so glad that the engineer was punctual, professional, and thorough, completing the job quickly.
Many thanks
Dyno-Rod South Wales
Very satisfactory
A very nice , respectful gentleman arrived promptly and sorted my problem quickly and efficiently. Would certainly use them again.
July 15, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We're happy to hear that a respectful technician resolved your issue quickly and efficiently! Thank you for your positive feedback; we appreciate your willingness to use our services again.
Many thanks
Dyno-Rod South Wales
Quick, professional and friendly
Ian arrived on time and was quick, friendly, and professional. He listened to what I had to say about the issues we had and got to work. All sorted quicktime and he provided advice to help prevent further issues. 5/5 service and a decent amount cheaper than main rivals.
July 15, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon
We appreciate you taking the time to leave us a review. We're happy to hear that our service met your expectations with promptness and professionalism. We're glad our advice was helpful!
Many thanks
Dyno-Rod South Wales
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