TWO YOUNG MEN CAME TO LOOK AT MY COLLAPSED SEWER PIPE(VICTORIAN PLUMBING),FILMED IT AND EXPLAINED THOROUGHLY WHAT WAS WRONG AND WHAT NEEDED TO BE DONE,BUT NOT STRAIGHT AWAY AS THEY WOULD SEND ME A QU... See more
Company replied
Location
Switch locationCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
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See what reviewers are saying
I called Dyno-rod today because my sewer has been blocking intermittently. Within a couple of hours from the phone call, they arrived at my house and I was very pleased at such a quick response. Usin... See more
Company replied
I was very pleased with the service provided today the gentleman who came to sort the problem was very polite and chatty he got the job done in less than 20 minutes Phone call to book the appointme... See more
Company replied
Ian put the camera down the toilet and saw no blockage, but identified the problem, an airlock. From his plumbing experience he explained what needs to be done to fix it so I can tell my plumber. Gre... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom
- 02920 002624
4.8
Excellent
966 reviews
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Booked online
Booked online . Easy to do this . Great to be able to include time you would like visit.
Within minutes received confirmation of my same day booking.
Received a phone call to confirm booking also check that I was aware of standard charge and terms and conditions. Very friendly staff member.
Engineer rang to advise he was 20mins away. Good communication all round.
Engineer was very friendly and efficient.
Persisted with blocked drain until finally able to clear it.
Very grateful for excellent and efficient service.
October 24, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that booking was easy and that you were able to select your preferred time. We appreciate you noting the clear communication and the engineer's friendly, efficient service in resolving the blocked drain. Thank you for your positive feedback!
Many thanks,
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that you found our service quick and friendly. Thank you for your positive feedback; we appreciate it.
Many thanks,
Dyno-Rod South Wales
Quick response and very friendly and…
Quick response and very friendly and professional.
October 21, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're glad you found our team's response quick, friendly, and professional. Thank you for your positive feedback; it means a lot to us.
Many thanks,
Dyno-Rod South Wales
Prompt efficient service
Prompt efficient service , good communication
October 20, 2025
Unprompted review
Charging £190 when the problem took 1…
Charging £190 when the problem took 1 minute to fix is extortionate.
October 13, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
Thank you for your review and we are sorry you have felt a level of dissatisfaction with the price you were charged.
We can see your booking was made online where our charges are quite clear that a fixed rate £190.00 for a standard unblock will be charged and a phone call prior to the visit was also made quoting the charge. This charge applies for any time duration at site provided it falls as a standard unblock not requiring additional specialised equipment therefore the charges aligned with the price structure shown.
If you feel you would like to discuss this further then please do give us a call.
Many thanks
Dyno-Rod South Wales
Excellent work
Quick response , polite and helpful engineers and problem resolved quickly
October 13, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate your review! We're happy to hear that our engineers were polite and helpful and resolved the issue quickly.
Many thanks,
Dyno-Rod South Wales
Engineer was extremely helpful
Engineer was extremely helpful. He phoned to inform me when he would arrive. Was on time. Listened, discussed and dealt with blockage problem. He's ordered a camera check to be done as it's been an ongoing problem, to see if any cause can be found. Was thorough & i totally appreciate his help and advice.
October 13, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We appreciate you sharing your positive experience. We're happy to hear that the engineer was helpful, punctual, and thorough in addressing the blockage. We value your appreciation for the advice and the planned camera check.
Many thanks,
Dyno-Rod South Wales
I strongly do not recommend their…
I strongly do not recommend their services!!!!!!!!!
I had a very disappointing experience with Dyno-Rod Plumbing and Drain Service. A team arrived at my home, but after 30 minutes, they informed me that they couldn’t do anything that day. I was charged £120 for this visit, which I find completely unacceptable!
The appointment window was set for between 9 AM and 3 PM, yet they showed up at 2 PM. It makes me wonder if they simply didn’t want to put in the effort and preferred to collect a fee for showing up on a Friday instead of actually helping me. Their job was to investigate the cause of the toilet blockage, but they did nothing of substance.
It feels like they could have just as easily told me over the phone that they wouldn’t be able to assist instead of charging me for a visit that yielded no results. It seems that each additional visit is just another opportunity for them to collect more money without genuinely resolving issues.
In contrast, I had a previous experience with a Polish company that worked tirelessly to address a similar blockage, even if they couldn’t pinpoint the exact cause. Unfortunately, Dyno-Rod did nothing and simply stated they couldn’t help.
I strongly do not recommend their services!
October 10, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you bringing this to our attention. We're sorry to hear about the unsatisfactory service and the charge for the visit. We'll review this situation to see how we can improve our service and communication in the future. Thank you for your feedback.
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good afternoon,
We are so happy to hear that you had a positive experience with our team and our prices. Thank you for your kind feedback!
Many thanks
Dyno-Rod South Wales
Kris did a thorough job and soon I had…
Kris did a thorough job and soon I had a clean free running drain again. Pleasant and friendly too. Ann Roberts
October 1, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that the drain cleaning service was thorough and effective. We appreciate your positive feedback regarding the pleasant experience.
Many thanks
Dyno-Rod South Wales
Highly recommended
Came out within a few hours on a Saturday the man was really nice. Cleaned the drains. Highly recommended.
September 27, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We're happy that we could help you so quickly on a Saturday! Our team appreciates your recommendation and is glad the drain cleaning went well.
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good Morning,
Thank you so much for taking the time to leave us such a great review, we are so glad our team were friendly and efficient.
Many thanks
Dyno-Rod South Wales
Easy to book
Easy to book, price quoted did not change, polite and friendly colleagues on the phone and in person, fast and efficient service - highly recommended
September 25, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your positive feedback. We're so glad to hear that you found it easy to book, the price was as expected, and our colleagues were polite.
Many thanks
Dyno-Rod South Wales
First class service
Arrived when they said they would. The gentleman who came was very courteous and helpful. Cannot fault him
September 14, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our team arrived on time and provided courteous and helpful service! Thank you for sharing your positive experience with us.
Many thanks
Dyno-Rod South Wales
Brilliant
Brilliant, friendly, professional and rapid service. Definitely our first call for blocked drains!
September 12, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that you found our service brilliant, friendly, professional, and rapid. We appreciate your kind words and are grateful for your recommendation!
Dyno-Rod South Wales
Engineer went above and beyond to get…
Engineer went above and beyond to get my drain unblocked from what I thought was just a blocked toilet, great service!
September 9, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our engineer exceeded your expectations and resolved the blocked drain issue effectively. Thank you for your positive feedback and appreciation!
Many thanks
Dyno-Rod South Wales
Blocked waste pipe, hard to get to.
Chris from Dyno-Rod came out to fix the blocked waste pipe situated in our kitchen. Waste water had been spilling out from under the washing machine for the last few days when any water was used in the house. It wasn’t the easiest pipe to get to and as you can imagine was not pleasant to work on. At first it wasn’t budging and he prepared me for the worst but he persevered and it finally cleared. He was a lovely guy, he went above and beyond to clean up after himself too, can’t fault him. Many thanks.
September 5, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that the engineer was able to clear the blocked waste pipe in your kitchen. We appreciate the positive feedback regarding the engineer's perseverance and the effort to clean up after the work.
Many thanks
Dyno-Rod South Wales
Drains blocked
Chris from dyno rod came out today and fixed our blocked drains that other people failed to do only here 45mins all done.very polite,professional and friendly credit to your company all round nice guy.
September 3, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our engineer resolved your blocked drain issue efficiently. We appreciate your kind words regarding our team member's professionalism and friendliness. Thank you for the positive feedback!
Many thanks
Dyno-Rod South Wales
Initially book Drain Doctor …
Initially book Drain Doctor who said they would come the following day, they cancelled on me 30 minutes before they were to arrive. Contacted Dyno Rod and they came on the same day, they even phoned to see if they could attend earlier. The gentleman who attended was very polite, helpful, explained everything and was understanding to my elder father's needs. Would definitely recommend!
August 29, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that we could assist you promptly after your initial disappointment. We appreciate you highlighting our team's politeness, helpfulness, and understanding of your father's needs. Thank you for recommending our services.
Many thanks
Dyno-Rod South Wales
5 star service
Really great communication, professional and very capable service from the person who attended, 5 stars all round.
August 28, 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate your 5-star review! We are happy to hear that you were impressed with the professional and capable service and communication you received.
Many thanks
Dyno-Rod South Wales
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