Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more
Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
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Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more
Company replied
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
4.9
Excellent
1K reviews
Asks customers to review
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The service was excellent
The service was excellent. The Man arrived on time carried out his job and was gone within 20 minutes with the problem solved.
July 29, 2026
Unprompted review
Very good job
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
July 29, 2026
Unprompted review
Great service
Was able to make an appointment for the next day. Company was flexible and able to accommodate me. Drain engineer was polite, on time, gave a clear explanation and performed the work professionally giving good advice.
July 29, 2026
Unprompted review
Excellent service from Dyno-Rod Surrey…
Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly recommend
July 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service
Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along a pipe with many twists and bends.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
James Heaps visited to sort out and fix…
James Heaps visited to sort out and fix our leaking radiator valves
All sorted. Great!
July 17, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Thank you for your feedback! We’re really pleased to hear that James was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to James and ensure he receives the recognition he deserves.
Excellent service!
Arrived on time, quick, personable, knowledgeable and really helpful. Fixed everything within the hour. Couldn't ask for anything more!
July 15, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Shirley
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Charlie is very professional and…
Charlie is very professional and willing to solve the issue. Even in this not so pretty situation it was a pleasure having him working on site and he solved the problem. Many thanks to Charlie!
July 15, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Alex
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great customer service quick easy…
Great customer service quick easy emergency booking. Technician done a great job
July 10, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Justin was great
Justin was great. Knowledgeable, efficient and friendly. Job completed perfectly. Would recommend
July 10, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Victoria
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Very quick and efficient on the phone…
Very quick and efficient on the phone and their engineer/ technician, Justin, who came to the property was courteous, professional, helpful and knowledgeable. Impressed with his recommendations. A pleasure to deal with.
July 9, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Richard
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Never used Dyno Rod before
Never used Dyno Rod before, but the young man that came was very professional and friendly.
Would definitely recommend!
July 8, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Stella
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
The engineer was very helpful and…
The engineer was very helpful and resolved the blockage
July 8, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Elaine
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Very good service
Very happy with the service received.
Identified the problem quickly and rectified straightaway.
Would happily use again.
July 7, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Duncan
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Speed of service and clear up front…
Speed of service and clear up front pricing.
Same day service, proactive updates by customer services on engineer arrival time. Engineer was friendly and professional. Job sorted quickly and drains now clear and everything draining properly. Huge relief.
July 6, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Nicola
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
First class
Justin made sure i understood the problem quickly and was in my view first class in all departments
July 3, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Robert
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Was very impressed with the…
Was very impressed with the professionalism of the team .
July 6, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, David
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Professional and reliable service by…
Professional and reliable service by competent engineer
July 4, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Brenda
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Very professional and at a reasonable charge
Josh, who came to inspect our drains, was very professional and explained the steps he was undertaking and showed us the camera footage so we could see for ourselves what was happening.
Fortunately things were all ok and the fact that we could see what was happening gave up peace of mind that all is ok
July 1, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon June
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Josh.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Thank you
Left a message Sun pm, got a call 8.10 am Mon, arrived 11.30am, unblocked by 12.15pm, so pretty good I’d say!!
Professional guys and got the job done and also Tracy getting them out to me. Thanks!
June 29, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon Caz
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
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