Banner for Dyno-Rod - Surrey

Dyno-Rod - Surrey Reviews 

1,264
TrustScore 5 out of 5

4.9

Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Rated 5 out of 5 stars

Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more

Company replied

Rated 5 out of 5 stars

Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.

Rated 4 out of 5 stars

Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom

  • 0193 280 7478

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,264)

8,653 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful when I called during a stressful time. Justin came out very quickly and provided all the information we needed.

May 28, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very professional and efficient

Friendly, efficient and very professional service. Daniel clearly explained what was needed and was helpful and polite.

May 28, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Rebecca
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Outside Drain Blocked

1st contact 10.30 on a Sunday morning. Job booked in to clear our outside drain for later the same day. Engineer turned up around 4pm and job all completed in 30 minutes. Really great job, all drains now working as they should. Highly recommend.

May 24, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Hi Dyno-Rod service Team

Hi Dyno-Rod service Team

I am writing to express my sincere appreciation for your prompt assistance in clearing our clogged bath, Toilet and Sink on Friday 22/05/26. This is the second time I used Dyno-Rod and I believe Daniel Came before to our property when we had the same issue on 30/04/26 and cleared the clogged Bath, Sink and Toilet unfortunately this happened again for unknown reasons.

This time Sam also joined with Danial. Plumbing issues are never fun to deal with but both handled it so quickly and professionally.
As I have to mention that our property is Midterraced house and the Toilet downpipe is in oakwood position but both handled this clocked pipe issue efficiently. In addition both of you made sure that our shared alleyway manhole pipe was cleared as well.
Also I have to mention before they came to my property they called me and updated their estimated arrival time as well. As this clearly shows their punctuality.
Your hard work saved the day and thank you for our Bathroom back to normal efficiently.
I take this opportunity to recommend that anyone wants to use Dyno-Rod fast and efficient services specially the talented service Engineers Sam and Dan.

Yours sincerely
S.Vijayasingam

May 22, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel & Sam.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Thanks to Dyno for coming around and…

Thanks to Dyno for coming around and clearing the blockage of our drain especially as this was a follow-up to the problem we had a few weeks ago so this was goodwill gesture to help us out. We do need some remediation work doing to our drainage system so for them to come around and do this was much appreciated.

May 22, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Iain
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

No pressure

No pressure in selling me expensive services, just to solve the problem.

May 21, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Oscar
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

First class professional service. and helpful agent

A friendly and helpful agent on the phone who made my booking.
Advised me about days and tariff.
Assured me that the work would be done on time as hoped.Grateful for the professional attitude of the young man who did the job.

May 16, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Ken
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent experience

Easy to book an appointment online, and was very impressed that the company called me to let me know I could have an earlier booking (& therefore less expensive call out charge)
Engineer was polite, on time and professional. He called to let me know he was on his way and explained everything simply without any pressure selling. Excellent!

May 18, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Booked with a friendly helpful human

Booked with a friendly helpful human! Quickly organised and efficiently done all round. Very good service.

May 18, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Charlie was very professional

Charlie was very professional, fast and got our sink blockage resolved giving us recommendations of how to avoid it appearing again.

May 12, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning Natalia
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great experience

Great end 2 end experience from on line request, head office and engineer himself. Transparent pricing and problem solved

May 15, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning Riccardo
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Competent pleasant engineers did a suberb job!

We had a drain replaced and we were nervous as they needed to drill and take up the patio bricks. But we need not have worried, because Bill and Jordan did a superb job. They arrived on time and were professional, competent and respectful. We are so happy with the result. The drain looks so good now! We now have peace of mind. Huge thanks!

May 15, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Sharon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Bill & Jordan.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin was very helpful and sorted the…

Justin was very helpful and sorted the problem very quickly

May 14, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Nick
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Prompt service - no hidden costs

Got a very prompt appointment and drains were unblocked swiftly

No hidden costs. The quote was the price so very happy with the service all round

May 13, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Dawn
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

First class service from Justin

Justin was the engineer. Visited promptly and at the time he said would be there. Courtesy call beforehand. Very friendly and courteous. Listened to the problem I was experiencing and did a thorough investigation. Took time and care to remove the blockage and double checked afterwards with a further inspection. Service was excellent from start to finish and that was largely down to Justin’s attitude and expertise. Many thanks.

May 13, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Jack
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very clean, tidy and professional work

Got a same day appointment and suıtable schedule . Engineer Justin was polite; listened, found the blockage and solved the problem fast and effectively. Very clean, tidy and professional work. We are happy with Justin’s job and back to normal daily life.
Thank you

May 13, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Oezsen
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and reassuring service. Engineers happy to explain the procedures being carried out to solve our drainage problem.

May 13, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Positive experience with Dyno

Justin was very helpful and explained what went wrong and also fixed it - highly recommended

May 12, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Denise
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Polite and informative engineers…

Polite and informative engineers Charlie and Fred. arrived on time. Explained everything to me and left things clean and tidy.

May 11, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very prompt and polite

Very polite and on time and very clear with the explanation of the issue (Charlie and Fred)

May 11, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look