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Dyno-Rod - Thames Valley Reviews 

1,130
TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage. Received a call from our engineer Adam to let us know he was on his way. He was very... See more

Rated 5 out of 5 stars

The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to r... See more

Rated 4 out of 5 stars

4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.

Rated 5 out of 5 stars

Honestly I called Dyno rod because they came years ago and did a great job. Their efficacies are top and respectful by naming Craig who came and the lady in the office. I am grateful for their kindn... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,130)

8,142 reviews in the last 12 months

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Rated 5 out of 5 stars

Resolved issue within price quoted

Same day appointment. Resolved blockage for price quoted. No hidden extras. Polite, tidy engineers.

February 4, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Juliet,

We're happy to hear that we resolved the blockage quickly and efficiently, with no surprises. Thank you for your positive feedback regarding our engineers.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

EXCELLENT SERVICE

Tom came today to help with a blocked drain and was extremely helpful and proactive. We couldn't fully solve the problem - our fault, not his - but I know what needs to be done. Overall, this was a very efficient service and a rapid response. Very impressed and can thoroughly recommend them.

February 4, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Frog,

We appreciate your positive feedback. We're happy to hear that the service was efficient and helpful, even though the problem wasn't fully resolved. We appreciate your recommendation.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Luke was great

Luke was great. Very logical… very methodical…. And very professional. Brilliant service all round

February 4, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello James,

We appreciate you sharing your feedback. We're happy to hear that you found the service brilliant and Luke's logical, methodical, and professional.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Good professional service

Good professional service. Very helpful technican

February 2, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Philip,

We appreciate you highlighting our technician's helpfulness and the professional service provided. We are happy you had a good experience.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

The service provided was excellent…

The service provided was excellent efficient and polite
The communication could not have been better
I would recommend Dyno rod to anyone

January 31, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello John,

We're happy to hear that you received excellent, efficient, and polite service! We appreciate your recommendation and are glad our communication met your expectations.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

James was extremely kind and courteous…

James was extremely kind and courteous whilst wrestling with quite an extensive job at my house.
I was so glad that a friend advised me to call Dyno-Rod rather than a plumber

January 30, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Jane,

We're happy to hear that the work was completed to your satisfaction. We appreciate you choosing us, and we thank you for your positive feedback and kind words.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Craig did an excellent job.

January 29, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Brian,

We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

We had such a positive experience with…

We had such a positive experience with Adam from Bracknell. He persevered in finding a solution to a tricky problem we were so pleased and would highly recommend the service and particularly Adam !

January 29, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Jonathan,

We're happy to hear that we could resolve your tricky problem. We appreciate your positive feedback and are so pleased you were satisfied with the service. Thank you for recommending us!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

A very professional job done quickly…

A very professional job done quickly and cleanly.

January 27, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Chris,

We're happy our service was professional, quick, and clean. We appreciate you choosing us and your positive feedback!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Cleared deep blockage on kitchen drain…

Cleared deep blockage on kitchen drain pipe

January 20, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Rahim,

We're happy to hear that we cleared the blockage in your kitchen drain pipe. Thank you for your positive feedback; we appreciate it.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Brick blockage

The engineer called, fifteen minutes before he was due to arrive,so I could clear a parking space and open the garden gates. I explained the situation while he filled his water tank.
Once the drain was cleared, he did THE CCTV survey and found a brick, lodged 5m down the main drain.
He said the survey results would be sent to me in couple of weeks.
Once I have this, I can contact Thames water; however, I fear they may say it's the neighbours problem.
Aside from that, I'm very happy with the work done today.

January 16, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Tim,

We appreciate your positive feedback regarding the work completed. We're happy the engineer kept you informed about the arrival time. We acknowledge your concerns about the CCTV survey results and potential issues with the neighbours and hope the survey helps resolve the drainage problem.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Super efficient and clear communication…

Super efficient and clear communication throughout

January 16, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Arnold,

We're happy to hear that our communication was efficient and clear for you. Thank you for your positive feedback!

Best wishes
Marie
Dyno-Rod

Rated 4 out of 5 stars

Very efficient service; problem solved

Very efficien to use online booking service. The office contacted me to agree a price for the work (a blocked drain) and an engineer arrived in the agreed timeframe. The problem assessment and work were carried out to my satisfaction and to the quoted price.

January 14, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello David,

We're happy to hear that our online booking and service met your expectations. It's great to know the drain issue was resolved efficiently and within the agreed price. Thank you for your positive feedback!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Excellent on all aspects of the visit

January 14, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Antony,

We appreciate your positive feedback and are so glad that you were happy with every aspect of your visit. Thank you for your high rating!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Blocked soil pipe promptly freed…

We made an appointment for an outside soil pipe to be unblocked. The office confirmed price and time in advance. The Dyno-Rod guy turned up promptly: very pleasant and informative about the problem. He fixed it but warned us that it might recur without permanent remedial action - gave us suggested options that.
Very happy with the service. They were recommended to us and we are delighted to recommend them in our turn!

January 14, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Katherine,

We're happy to hear that the service was prompt and informative, and that you were pleased with the work. We appreciate your recommendation!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Blocked drain.

The guy arrived at the time agreed. He very quickly freed up the blockage to my sink drain, an excellent result. I would recommend Dyno - Rod to anyone experiencing a blocked pipe or drain.

January 13, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello,

We're happy to hear that the engineer arrived promptly and efficiently resolved the blockage in your sink drain. We appreciate your recommendation!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Overall good service

Easy to book appointment, arrived on time. Pinpointed the issue and resolved blockage efficiently. Great service

January 12, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Theresa,

We appreciate your positive feedback! We're happy that booking was easy, the technician was punctual, and the blockage was resolved efficiently.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Adam did a superb job of clearing a blocked drain

Adam did a superb job of clearing a blocked drain. He was the height of professionalism, inspired confidence in his abilities and was a pleasure to deal with.

January 9, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Nick,

We appreciate you sharing your feedback! We're so glad to hear that you were pleased with the professional service you received from Adam and the confidence inspired.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service, very courteous and fixed the problem quickly under difficult circumstances.

January 9, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Gerardl,

We appreciate you taking the time to share your positive experience! We're happy to hear that you received excellent, courteous service and a quick resolution, even under tough conditions.

Best wishes
Marie
Dyno-Rod

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