Dyno-Rod - Thames Valley Reviews 

Luke was very professional and caring. He demonstrated an understanding of dementia and safe guarding that was refreshing to see. Great communication before, during and on leaving. Went the extra mile to leave the wet bathroom as dry and usable as possible. Thank you.

Had a problem with my elderly parents drains. Called Dyno-Rod and they arrived within a couple of hours which was excellent. The representative who came out was a man called Dan. I cannot praise this guy enough. He communicated his arrival time, was excellent in dealing not only with the drain issue but my vulnerable parents too. After the blockage was cleared he gave me a call to assure me all was sorted for the conclusion. I didn’t expect this level of service and it came as a breath of fresh air! He’s an absolute credit to the organisation, and if anything else arises, if possible, I’ll be asking for Dan again. Literally cannot rate him highly enough. Thank you Dan!

Both my upstairs toilets were blocked. A chap from Dyno came out to take a look and quote. Issue in the soil stack, and as I didn't have rodding access points (old house), he'd have to come back with the right kit to make access.

He came back a few days later, made access and cleared the blockage. Unfortunately whilst checking the rest of the pipes, his camera got caught and he couldn't pull it back out of the pipe.

It turned out that the camera had gone round the u-bend in one of the toilets, damaging it in the process of trying to pull it out. He rang his boss, who said he'd be round later that day to remedy things.

His boss (Kris), turned up later that day as promised and installed a brand new toilet to replace the damaged one. Thoroughly nice guy too!

So in summary, sometimes things go wrong, that's just a part of life. But the ownership of that problem, and speedy, satisfactory, resolution, really shows a high level of customer service that is so rare these days.

Very much deserving of a 5 start rating! Thanks Kris!

Easy to use website. Booked appointment on day of my choice. Engineer phoned to advise en route. Attended when expected. Pleasant, helpful, listened to the issues we faced. Diagnosed the problem and fixed it. Worked tidily. Completed everything within 1 hour.

Good people in office. On time to job efficient and knowledgeable friendly. 5star.

I contacted Dyno rod based at Reading on line to have an outside drain cleared, they gave me a time slot for the following day. The engineer arrived exactly on time. He was friendly and efficient, got the job done in no time. He even made a fuss of my dogs 😁 I wouldn’t hesitate to use them again.

Quick and informative communication and a polite, friendly and professional engineer. Quickly resolved and left the space tidy afterwards.

Very polite young man. He cleared blockage quickly and efficiently and updated me on the situation with the drainage system to my property.

Wonderful experiance, easy to book and the person who attened (Luke) was very professional and polite, great customer service. Spent the time to ensure the job was done properly.

Received a great service today!
I’m so grateful and impressed by the efficiency and expediency of the operatives.
I cannot thank you enough! Well done!

Great response, arrived quickly and the engineer contacted me beforehand.
The engineer was very thorough, explained and demonstrated the problem and gave me excellent advice on how to proceed.
All in all a thorough professional service. Thanks.

Helpful and friendly would definitely recommend

Easy to book, came same day, professional in every aspect.

Very easy to book and came out quickly

Christian and the team went above and beyond to solve my issues with a very slow-running kitchen sink. They were charming and courteous and doggedly determined to get the job done.

Friendly staff. Didn't need any supervision to unblock my kitchen outlet

Superb from start to finish. These are not easy jobs, and the engineer went about his job very professionally.

Very informative. Incredibly useful and valuable services.

Arrived on time very professional and friendly