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Dyno-Rod - Thames Valley Reviews 

1,130
TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage. Received a call from our engineer Adam to let us know he was on his way. He was very... See more

Rated 4 out of 5 stars

4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.

Rated 5 out of 5 stars

The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to r... See more

Rated 5 out of 5 stars

Honestly I called Dyno rod because they came years ago and did a great job. Their efficacies are top and respectful by naming Craig who came and the lady in the office. I am grateful for their kindn... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,130)

8,142 reviews in the last 12 months

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Rated 4 out of 5 stars

We had a bad experience with Dyno at…

We had a bad experience with Dyno at first, two operatives came to unblock the pipe but because they did not had the right tools, told us to do it ourselves and then they charge us for a job that was not done. As a result, the problem got worse because the pipe waa still not unblock. Worst of all, it felt very unfair because we paid for a job that was not done. However, we decided to give it a second chance and we call again. Today, a gentleman called Tom came with to our house in Tilehurst, brought the tools and complete it. He was quick and very polite. He got the job done. It felt that the money that we paid was actually for a job as opposed to the last time.

April 8, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Jeanet,

We appreciate you sharing your experience. We're sorry the initial visit did not meet expectations, and we did not complete the job. We're glad the second visit resolved the issue effectively. We value your feedback and will use it to improve our service.

Dyno-Rod

Rated 3 out of 5 stars

Damage noticed after visit

Very nice, helpful young man examined drains but unfortunately after he’d gone I noticed machine with camera taken into garage has damaged my newly painted sill! Not best pleased

April 7, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Michelle,

We appreciate your feedback and are sorry to hear about the damage to your newly painted sill. We'll investigate how this occurred to prevent future issues.

Dyno-Rod

Rated 5 out of 5 stars

Excellent

Speedy service, problem sorted, efficient, knowledgeable staff

April 2, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Ann Planes,

We appreciate you taking the time to leave us this great review! We're happy to hear that our service was speedy, efficient, and solved the problem.

Dyno-Rod

Rated 5 out of 5 stars

Dyna-Rod responded fast!

The engineer was quick to respond (within 90 minutes) and was polite and friendly. He identified the reason for the blockage quickly and explained what he intended to do to fix it. Half an hour later he was done and dusted. Great service from start to finish. Thank you

March 30, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mark Shephard,

We appreciate you taking the time to share your feedback. We're happy to hear that the engineer responded quickly, was courteous, and efficiently resolved the blockage. It's great to know you were completely satisfied with the service. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Excellent and professional service

The engineer came within 2 1/2 hours out office times and fixed the issue with ease.
He was extremely polite and patient and explained each steps
Should be awarded engineer of the month!
Thank you very much

March 27, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Claire Dunn,

We appreciate you sharing your feedback. We're happy to hear that the engineer resolved the issue efficiently, was polite and patient, and explained each step clearly. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Very reliable and fast.

March 27, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Tom Mann,

We're happy to hear that you had a reliable and fast experience. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.
Booked online and had a call from the office to get some more details.
Engineer arrived on time and very quickly cleared the drain. A friend recommended Dyno, and I will be recommending them going forward. Thanks Dyno for the great staff you have.

March 26, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Ben Tomkins,

We appreciate you sharing your feedback. We're happy to hear that you experienced fantastic service from booking to the drain clearing. It's great to know our prompt engineer swiftly resolved the issue, and you'll recommend us. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Clearance of kitchen sink drain

Same day attendance to unblock kitchen drain. Two friendly operatives. Well-equipped van - camera, jet wash, suction etc. Blockage was in the outside pipe to soak away. Cleared in under an hour. Easy payment via link sent to my phone. No hidden charges. Fixed call-out £190.

March 25, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Alec,

We're happy to hear that our team was able to promptly resolve the blockage in your kitchen drain. It's great to know the operatives were friendly and efficient, and that you found the payment process straightforward. Thank you for your positive feedback!

Dyno-Rod

Rated 1 out of 5 stars

Dyno Rod attended the job through my…

Dyno Rod attended the job through my British Gas Drains cover. When they arrived their engineer was very offish. No kindness or professional. He then said he can't clear the blockage because there was RUBBLE in the drain. We took pics and there was no RUBBLE. He told British gas the same without ANY PROOF. Second time British gas send a Dyno Rod engineer out, the man was nice but he charged us £150, to clear the blockage. What's the point of me paying £17 a month, for years? This is drumming up extra business!! Utter joke.

March 24, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello,

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the service and the additional charge. We'll investigate this further to ensure our standards are met and to prevent similar situations in the future. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Satisfied cus

Dan was very pleasant, prompt and professional and, most importantly, sorted out the problem .

March 24, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Lesley Stonebridge,

We appreciate you sharing your feedback! We're happy to hear that you found our service prompt and professional, and that the issue was resolved.

Dyno-Rod

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, unblocked the toilets / drain in 15 minutes.
Was polite and professional even when some old gammon moaned about him being parked near his space

March 24, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello

We're happy to hear that our service was helpful, friendly, and efficient in resolving the blockage. We appreciate your positive feedback regarding our team's professionalism.

Dyno-Rod

Rated 5 out of 5 stars

Blocked drain sorted

Very straightforward on-line booking and an engineer was available the next working day. Had a call from the office on the morning of the visit to confirm the appointment and a call later from the engineer to say that he was on his way.

The engineer was polite and friendly and sorted the problem out in less than an hour.

I thought the price (£190) was very reasonable for excellent service.

March 16, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Gerry,

We're happy to hear that you found the online booking straightforward and the service prompt. It's great to know the engineer was polite, efficient, and resolved the issue quickly. We appreciate your positive feedback on the price and the overall service.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service - Arrived within an hour of calling at the weekend. Located and resolved the issue in no time. Very helpful and pleasant engineer. Would recommend without hesitation.

March 14, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello,

We appreciate you sharing your feedback. We're happy to hear that you received prompt service and that the engineer quickly resolved the issue. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, professional, fast. Couldn’t have been better.

March 13, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Mike,

We are happy to hear that you received excellent, friendly, professional, and fast service! We appreciate your positive feedback and for choosing us.

Dyno-Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service, turned up on time and was extremely efficient and helpful, would definitely recommend Dyno Rod

March 12, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Richard,

We appreciate you sharing your feedback! We're happy to hear that our service was brilliant, prompt, efficient and helpful. We appreciate your recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic company!!!

Where to even start? From making a booking for the job to completion, all ran seamlessly! Luke from the team completed my job, with prompt arrival, brilliant customer service and a warm, friendly manner. The job was completed with clear expert knowledge, problem resolved and my home left tidy. I would recommend this company to everyone! Thank you so much!

March 10, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Claris,

We appreciate you sharing your experience. We're happy to hear that the booking and completion process ran seamlessly and that you received brilliant customer service. It's great to know the work was completed with expert knowledge and your home was left tidy. Thank you for the recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Thank you to Luke for clearing my…

Thank you to Luke for clearing my blocked drain. Friendly and polite.

March 9, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

ALN,

We're happy your drain was cleared successfully. It's great to hear that you found Luke friendly and polite. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Luke was very helpful polite kind and…

Luke was very helpful polite kind and sorted it quickly very highly recommended

March 7, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Jodie,

We appreciate you sharing your feedback! We're happy to hear that you received helpful, kind, and polite service, and that the issue was resolved quickly.

Dyno-Rod

Rated 5 out of 5 stars

Great all round service.

Great all round service.
Booking was easy and a fast call out.
Engineer was brilliant and easy to work with.
Highly recomended.

March 4, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Consumer,

We appreciate you sharing your feedback! We're happy to hear that you found the booking process easy and the call out fast. It's great the engineer was brilliant to work with!

Dyno-Rod

Rated 5 out of 5 stars

Prompt, quick, effective service

Adam turned up on time with a courtesy call beforehand, was very polite, sourced the problem, cleared the drains, cleaned the surrounding area afterwards and drains are flowing again.

Very pleased with the service

March 2, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Liz Backhouse,

We appreciate you sharing your experience. We're happy to hear that the engineer was punctual, courteous, and effectively resolved the drain issue, leaving the area clean.

Dyno-Rod

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