Jack Fowler responded to repair our leaking tap. He was polite, professional and ensured that he had carried out the repair to the highest standard. A credit to your company. Thanks Jack.
Location
Switch locationUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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See what reviewers are saying
We had a problem with a blocked drain outside our utility room, where tree roots were starting to take over. Dan quickly diagnosed the 'root' of the problem and was able to clear the blockage without... See more
The technician arrived the day that I phoned and was straight into dealing with the problem. The CCTV unfortunately found that the drain was severely damaged by roots and will have to be replaced. Th... See more
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
- 0118 3913657
4.8
Excellent
1K reviews
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Very pleased with this service
Very pleased with this service. Friendly, approachable staff. Explained everything clearly. Very grateful to have a working system again! Fixed within 3 days which was a great relief.
July 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hi,
We're so pleased to hear about your positive experience with our service. It's wonderful to know our staff were friendly and clearly explained everything. We're delighted we could get your system working again so quickly!
Dyno-Rod
Very helpful and friendly staff.
Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage.
Received a call from our engineer Adam to let us know he was on his way. He was very friendly and helpful in explaining what the problem was. The issue needed a second visit to fully resolve and he was always very polite and friendly.
Afterwards he left all the area clean and tidy and even used disinfectant to clear down.
Many thanks to Adam and the team.
July 10, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mark,
We are delighted to hear about your positive experience. It's wonderful that our team quickly arranged a same-day visit and that our engineer was friendly and helpful in resolving the blockage. We're pleased to know the area was left clean and tidy after the service.
Dyno-Rod
Blocked outside drain
Luke came out and quickly located and dealt with my blocked drain. He was very helpful and friendly. Good, efficient service.
July 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Cathie,
We are delighted to hear about your excellent experience with our service. We appreciate your kind words about the helpful and friendly service provided, and we're pleased the blocked drain was dealt with quickly and efficiently.
Dyno-Rod
Quick to come on same day call all very…
Quick to come on same day call all very quickly delt with and fixed very happy.
July 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
karen keane,
We're so pleased to hear that we were able to respond quickly and resolve your issue on the same day. Thank you for sharing your positive experience!
Dyno-Rod
4 stars only because it would be nice…
4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.
July 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Emma ,
We appreciate your positive feedback and are glad to hear you received very good service and helpful advice. We understand your desire for more flexible booking slots and will certainly consider this for future improvements to our scheduling options.
Dyno-Rod
Prompt response
Prompt response. Cleared blocked outside within 30 minutes. Friendly and professional engineer. Efficient office staff.
July 7, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hi,
We are so pleased to hear about your positive experience! It's wonderful to know our team provided a prompt response and efficiently cleared the blockage. We appreciate your kind words about our friendly and professional engineer and efficient office staff.
Dyno-Rod
Blocked drain cleared very quickly
Blocked drain cleared very quickly, good communication from all at company, would recommend.
July 3, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Jane,
We're so pleased to hear we could resolve your blocked drain quickly and that our communication was excellent. We appreciate your recommendation!
Dyno-Rod
The staff member who visited was very helpful
The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to rectify the issue himself, he ensured that we knew what next steps to take and we weren’t charged for his short visit. Thank you to the team member who visited. Thames Water have since rectified the issue.
June 30, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Clare,
We're delighted to hear about your positive experience with our team member. It's wonderful that they were helpful, polite, and thorough, even when the issue was beyond our direct scope. We're glad they ensured you knew the next steps and that Thames Water has since resolved the problem.
Dyno-Rod
Luke arrived really quickly
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently.
Before he could start to tackle the blockage however, it took over 30mins to get the water tank on the Dyno Rod vehicle filled from our house tap.
June 24, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Clive,
Thank you for your feedback. We're pleased to hear that our technician was able to efficiently clear the blocked drain. We also appreciate you bringing the water tank filling time to our attention.
Dyno-Rod
Dyno rod is assurance. Honestly I called Dyno rod because they…
Honestly I called Dyno rod because they came years ago and did a great job. Their efficacies are top and respectful by naming Craig who came and the lady in the office.
I am grateful for their kindness over the phones.
Also they reassured me that everything is fine. Thank you very much.
June 23, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Evelyne,
We're so pleased to hear about your excellent experience with our team. It's wonderful that our staff were kind and reassuring over the phone, and that our engineer provided great service. Thank you for your kind words!
Dyno-Rod
Efficient and professional
Friendly, efficient and helpful with guidance for future maintenance
June 19, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Jamie Campbell,
We're glad our service was friendly, efficient, and helpful with maintenance guidance. Thank you!
Dyno-Rod
Excellent job
Excellent job, James (i think his name was) was brilliant 🤩
June 17, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Sally Swift,
We are so happy to hear about the brilliant job. Thank you for your positive feedback; we appreciate it.
Dyno-Rod
Contacted late on Monday afternoon and…
Contacted late on Monday afternoon and job listed and completed by mid morning on Tuesday. Staff member was polite, punctual and very professional- a really high standard of operation.
June 16, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mr Page,
We appreciate you sharing your feedback! We're happy to hear about the prompt service and the polite, punctual, and professional staff member.
Dyno-Rod
Great helpful service as always!
June 16, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Andy,
We appreciate your kind words. We are glad to provide great service.
Dyno-Rod
Excellent service
Adam was great.
Rang ahead to inform of arrival time and was done and packed up in a little over an hour.
Clear the blockage and left everything as he found it.
Can’t fault anything. Great service from booking to completion of the job.
June 12, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
John & Caroline,
We're so glad to hear we provided great service from booking to job completion. We appreciate your kind words.
Dyno-Rod
Brilliant Service, all sorted in 1.5 hours
Called in the morning and the issue was sorted within 1.5 hours, with a 90 day guarantee too! great customer service and the engineer was friendly, helpful and efficient, cannot fault my experience at all.
June 9, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Katherine Hay,
We're so pleased to hear your issue was sorted quickly and efficiently. We appreciate your kind words about our customer service and engineer!
Dyno-Rod
From the moment of submitting request…
From the moment of submitting request to the finish of the job - excellent.
Office called to confirm appointment and the price.
Plumber called before arrival. Very professional.
Thank you.
June 5, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Margarita Rendell,
We're so pleased to hear that our service, from your initial request to job completion, was excellent. We appreciate your kind words.
Dyno-Rod
Great service
Great service, engineer attended quickly and resolved the issue and charge was reasonable
June 4, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Dan Vaughan,
We're so pleased our engineer resolved your issue quickly and that our charge was reasonable. Thank you!
Dyno-Rod
Reply from Dyno-Rod - Thames Valley
Anna Eggleton,
We're so glad you had a great experience! We appreciate your kind words.
Dyno-Rod
Reply from Dyno-Rod - Thames Valley
Ian Shuck,
We're glad our service was efficient and clean. We appreciate your feedback.
Dyno-Rod
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