Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more
Location
Switch locationUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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See what reviewers are saying
Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage. Received a call from our engineer Adam to let us know he was on his way. He was very... See more
4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.
The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to r... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
- 0118 3913657
4.8
Excellent
1K reviews
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Excellent service
Excellent service, very courteous and fixed the problem quickly under difficult circumstances.
January 9, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Gerardl,
We appreciate you taking the time to share your positive experience! We're happy to hear that you received excellent, courteous service and a quick resolution, even under tough conditions.
Best wishes
Marie
Dyno-Rod
Excellent service and the plumber did…
Excellent service and the plumber did an excellent job clearing a blocked drain.
January 9, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello John,
We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the drain clearing service.
Best wishes
Marie
Dyno-Rod
Excellent service
Excellent service, kept me updated on arrival, managed to clear my blockage after 2 other companies had failed to do so. Staff member was professional, would definitely recommend.
January 9, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Michelle,
We're happy to hear that our service met your expectations by resolving the blockage. We appreciate your recommendation and are grateful for your positive feedback regarding our team's professionalism.
Best wishes
Marie
Dyno-Rod
The guy who came out out of hours was…
The guy who came out out of hours was brilliant. Kind, fast and really helpful. Couldn’t have asked for better service
January 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Greg,
We appreciate you taking the time to share your feedback! We're so glad to hear that you received such prompt, kind, and helpful service during after hours.
Best wishes
Marie
Dyno-Rod
Overall positive experience
Really easy to book on line - appreciated the call in the morning to confirm - plus the engineer was great - really clear - helpful and cleared the issue with minimal fuss or mess.
January 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello,
We're happy to hear that booking was easy and our confirmation call was helpful. We're glad the engineer resolved the issue clearly and efficiently. Thank you for your positive feedback!
Best wishes
Marie
Dyno-Rod
Friendly and very efficient
Notified when they were on their way.
Very helpful and friendly.
Completed job quickly and efficiently
January 8, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Diane,
We're happy to hear that you were notified about our arrival and that you found our team helpful and friendly. We appreciate your feedback on our quick and efficient service!
Best wishes
Marie
Dyno-Rod
Very friendly and helpful
Very friendly and helpful. Fast dispatch. Great service
January 7, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Tanja,
We appreciate your kind words! We are so glad to hear that you found our team friendly and helpful and that you experienced fast dispatch and great service.
Best wishes
Marie
Dyno-Rod
I absolutely love it when you get…
I absolutely love it when you get exactly what it says on the tin!
January 6, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Paul,
We're happy to hear that you had a great experience and everything met your expectations. Thanks for your positive feedback; we appreciate it!
Best wishes
Marie
Dyno-Rod
Went beyond my expectations
Went beyond my expectations! We had sewage leaking over our patio and within an hour or so of making a booking they arrived and sorted the issue out within half an hour. The service was so quick and very reasonably priced, would definitely recommend.
January 4, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Vicky,
We're happy to hear that we exceeded your expectations! We are glad we could quickly resolve the sewage issue on your patio. Thank you for recommending our prompt and reasonably priced service!
Best wishes
Marie
Dyno-Rod
Excellent service from Dan
Excellent service from Dan, as always. Friendly, helpful, efficient, and a clean and tidy worker. All issues solved without drama.
January 5, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello John,
We appreciate you sharing your feedback! We're so glad to hear that you were happy with the friendly, helpful, and efficient service you received.
Best wishes
Marie
Dyno-Rod
Excellent service
Excellent service, fast response, cleared the issue and was very helpful on advice for the future.
January 5, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello,
We appreciate you sharing your positive experience! We're so glad that our service was excellent, fast, and helpful in resolving the issue and providing future advice.
Best wishes
Marie
Dyno-Rod
Excellent service out within a hr and…
Excellent service out within a hr and blockage cleared within a hr.
Thats on a cold day in the dark cant ask for better, quote given and agreed upfront so you know what your in for, one all in price.
January 3, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Kevin,
We're happy to hear that you received excellent service! It's great to know the blockage was cleared quickly, even in challenging conditions. We appreciate your positive feedback regarding our upfront pricing.
Best wishes
Marie
Dyno-Rod
1st January emergency
On 1st January AM, we noticed our drains overflowing due to our waste pipes all being blocked so logged it as an emergency. I had to chase several times as didn't hear from anyone and was told each time the engineer would call me.
When the engineer did call it was awkward as he advised a higher price than we were quoted and I also wasn't able to pay via credit card. It was an anxious day, we had guests and had to send them out for the day as no toilets or water.
6.20pm engineer arrived and I was happy he was able to fix our problem. However he advised that he'd been to only one job that day, then gone all the way home before our job had come through to him. Why then did we wait so long when we had logged it at 11.30am and I had also called for an update at 3pm? We had stated how urgent it was.
Weve used Dynorod before on Easter Monday and were very impressive with everything, with the communication, service etc. This time it was the complete opposite so we feel very disappointed about yesterday's experience.
January 1, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Leanne,
We appreciate you bringing this to our attention. We're sorry your emergency service didn't meet expectations, especially regarding communication, pricing, and the engineer's arrival time. We'll review your feedback to improve our service and response times. Thank you for your past positive experience and for helping us do better.
Best wishes
Marie
Dyno-Rod
Quick Service
Enquiry made and phone call received almost immediately. Engineer booked in for same day, phone call when they were 30 minutes away. Excellent service, problem sorted within minutes, very pleased with the service received, especially as it was New Year’s Eve!
December 31, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Beverley,
We appreciate you sharing your positive experience. We're happy to hear that you received prompt service and that the problem was resolved quickly, especially on New Year's Eve.
Best wishes
Marie
Dyno-Rod
I don't know why he turned up
The engineer turned up and said that the issue I had might be with Thames Water, so contact them. He didn't charge me but at the same time didn't do anything. I don't know why he bothered turning up.
December 29, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello John,
We appreciate your feedback and we are sorry the visit wasn't more helpful. We'll review this situation to see how we can improve our service in the future.
Best wishes
Marie
Dyno-Rod
Great response and service
Easy to book at 11pm to come round the next day to clear my underground pipes. Luke was very careful to carry out the work and solved the issue.
December 29, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Gareth,
We're happy to hear that booking was easy and the work was carried out carefully to resolve the issue with your underground pipes. Thank you for your positive feedback!
Best wishes
Marie
Dyno-Rod
Got there in the end !!
The response was prompt even on Christmas week Saturday. Stefan called to let us know he was on his way and arrived when he said he would. He persevered and finally managed to clear the blockage which was some 15 metres away from my property. My only concern was his initial diagnosis that a modest little box bush and it's roots were the cause of the problem. I managed to dissuade him of this. That said he did keep at it and cleared the blockage after about 4t minutes.
December 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello David,
We appreciate you taking the time to share your experience. We're glad the response was prompt and the blockage was cleared. We've noted your concern regarding the initial diagnosis and will review our procedures. Thank you again.
Best wishes
Marie
Dyno-Rod
Excellent service
Provided excellent service at short notice in the afternoon on Christmas Eve. Cleared the drain in a few minutes and did some exploratory work to find the source of the problem.
Much better than the previous company I used.
December 24, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Bob,
We're happy to hear that we provided excellent service on Christmas Eve! It's great to know that we were able to quickly clear the drain and identify the problem's source, exceeding your expectations compared to your previous experience. Thank you for your positive feedback.
Best wishes
Marie
Dyno-Rod
From making an online booking to concluding the work
From making an online booking to successfully concluding the job I felt as if I was in safe hands.
Polite and informative. I would definitely use Dyno-Rod again.
December 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Jack,
We're happy to hear that you felt secure with us from booking to job completion. It's great to know our service was helpful, and we appreciate your recommendation!
Best wishes
Marie
Dyno-Rod
Very helpful and competent workman…
Very helpful and competent workman sorted out the difficulty
December 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Elinor,
We're happy to hear that our workman was helpful and competent in resolving the issue. Thank you for your positive feedback!
Best wishes
Marie
Dyno-Rod
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