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Dyno-Rod - West Midlands Reviews 

1,054
TrustScore 5 out of 5

4.8

Kensington Way, TF2 6NA Telford, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Call out to blocked exterior drains in a property I've just purchased. Jason was fantastic and resolved the issue quickly! Would have no hesitation to use Dyno Rod again, but hopefully I won't need to... See more

Company replied

Rated 5 out of 5 stars

Jordan turned up very promptly after my initial telephone call , blocked drains on my property, he was very thorough in clearing the blockage, he checked all our drains were working, he cleared up and... See more

Company replied

Rated 5 out of 5 stars

Very prompt response, arrived on time; tricky problem as blocked kitchen sinks with plumbing concealed (architect designed meaning good look but not practical). Plumber worked at it until sorted and c... See more

Company replied

Rated 5 out of 5 stars

Our kitchen sink was blocked affecting also washing machine and dishwasher. Given an appointment for Tuesday morning. I was given advance warning of arrival. On their prompt arrival he quickly... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Kensington Way, TF2 6NA, Telford, West Midlands, United Kingdom

  • 0195 289 7081

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,054)

8,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Very prompt response and the engineer…

Very prompt response and the engineer was very friendly and helpful

September 15, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star review, we are happy to hear that our engineer responded quickly and provided helpful service. Thank you for your positive feedback, we appreciate it!

Rated 5 out of 5 stars

Reliable

Quick, friendly and sorted an extremely blocked drain in our new home on a Sunday.

September 14, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that we could quickly resolve the blocked drain issue at your new home on a Sunday. Thank you for your positive feedback!

Rated 5 out of 5 stars

Job well done!

Very prompt response, arrived on time; tricky problem as blocked kitchen sinks with plumbing concealed (architect designed meaning good look but not practical). Plumber worked at it until sorted and checked carefully. Tidied up well and gave clear advice. No hidden charges. First class job - thank you Craig.

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your experience. We're so glad to hear that the plumbing service was prompt and effective, resolving the blocked kitchen sinks issue. It's great to know that you found the engineer to be tidy and helpful.

Rated 5 out of 5 stars

James did a great job

James did a great job - well done.
A shame there was confusion over the appointment date and time by the central booking people.

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the work was well done. We regret the scheduling mix-up and will review our booking process to prevent this in the future. Thanks for your feedback.

Rated 5 out of 5 stars

Excellent Service

Excellent Service
Pete and Rich were most helpful
Thanks Guys

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your positive experience! We're so glad to hear that you found our service excellent and our team helpful.

Rated 4 out of 5 stars

Let down by admin

Engineer (James) was very good and spent a lot of time and effort trying to sort problem. Was not possible to resolve during visit, but advised solution. Visit was booked for morning, but had to call office when no one arrived. Admin side seems to let down what is a very good service.

September 10, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate your feedback and are glad the engineer was helpful. We apologise for the administrative issues and any inconvenience caused. We'll address this to improve our service.

Rated 5 out of 5 stars

Excellent from start to finish

Technician who came out was super friendly, very efficient and did a great job - cleaned up afterwards - excellent overall

September 6, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Nick Wright,

We're happy to hear that the technician was friendly and efficient and that they did a great job and cleaned up afterwards. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast

Fast, friendly and efficient service. Thank you

September 4, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to leave us feedback! We are so glad you received fast, friendly, and efficient service.

Rated 5 out of 5 stars

Excellent Service

Very impressed with the service. Booked just before the bank holiday weekend. Earliest available slot was Tuesday afternoon. Craig arrived punctually and cracked on with identifying the problem and rectifying it. He left the area nice and clean and tidy, and offered advice on a bit of remedial work that could benefit in the future. Thank you Craig.

August 26, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Mr Smith,

We appreciate you sharing your positive experience. We're happy to hear that the engineer arrived on time, efficiently resolved the issue, left the area clean, and offered helpful advice. We value your feedback.

Rated 5 out of 5 stars

Pere and Jake : The Dream Team

The first hint of trouble came when my toilet didn't drain after flushing, the bathroom sink wouldn't empty, then the bath. I tried flushing, plunging to no avail!
Pete arrived within about an hour of logging the call. Rodding and plunging didn't work so Pete called in Jake with the hardcore power tools!!
Jake arrived and they started pressure hosing which achieved some success. So then the camera went up from below as they suspected a collapsed drain. It wasn't that, so they power hosed up rather than down - SUCCESS!
The guys were lovely, genuine people, knew their sh** (literally!) and they left the job complete, the bathroom cleaned and a happy customer. Thanks Pete & Jake, an excellent job.

August 27, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that our team was able to resolve your drainage issues efficiently. We appreciate your positive feedback regarding their expertise and thorough service, including cleaning up afterwards. Thank you!

Rated 5 out of 5 stars

Absolutely brilliant service.

Absolutely brilliant service. Engineer was great.

August 26, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate your feedback and are so glad to hear you received brilliant service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very fast service.

The drain engineer came the next day and cleared it immediately. A super, efficient, friendly service. Thank you.

August 22, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to share your positive experience! We're happy to hear that you received super, efficient, and friendly service. Thank you.

Rated 5 out of 5 stars

Reasonable pricing, great job done

We live in Shrewsbury, Shropshire. There was a blocked drain issue with our bathroom toilet. Our plumber who had been to was unable to solve the problem, instead of, he recommended Dyno Rod. There it came Pete from Dyno Rod, who did his job marvellously and we are so impressed with his friendly attitude as well.
We highly recommend Dyno Rod.

August 20, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that our service resolved your blocked drain. We're so pleased you were impressed with Pete and his friendly attitude. We appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic service and great engineer!

We had an emergency drain situation one evening and Dyno-Rod were absolutely superb. Jake, the engineer was an absolute delight. He was professional, friendly and did a fantastic job efficiently and with good humour. He arrived within two ours of our reporting it, even though it was late. He solved the problem and gave us advice on the state of the drains and how to avoid any future problems. All round fantastic service and would highly recommend.

August 13, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your experience. We're happy to hear that we could assist you with your emergency drain situation and that Jake was professional, friendly, and efficient in resolving the issue. It's great to know you were satisfied with the service and advice provided. Thank you for your recommendation.

Rated 5 out of 5 stars

The gentleman was very polite & sorted…

The gentleman was very polite & sorted out the blockage in my toilet extremely quickly & efficiently

August 15, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Ian,

We appreciate you sharing your experience! We're happy to hear that Peter was polite and resolved the toilet blockage quickly and efficiently.

Rated 5 out of 5 stars

Excellent service

Excellent, professional service

August 15, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star Review, we appreciate your feedback

Rated 5 out of 5 stars

Highly recommended Pete came and…

Highly recommended Pete came and unblocked our drain really quickly, washed everything down, did a fantastic job. Pete was really friendly and explained everything he did, brilliant job

August 14, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star Review

We're happy to hear that our service met your expectations! We appreciate you taking the time to leave us a fantastic review. Our team is committed to providing quality service.

Rated 5 out of 5 stars

The people who helped us are very nice…

The people who helped us are very nice and help us solve a big problem of my toilet block. Very appreciated

August 6, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your positive experience. We're so glad that our team was able to resolve your toilet issue and provide excellent support.

Rated 5 out of 5 stars

DYNO-ROD CALL OUT

I phoned Dyno-Rod about 11.30am and did speak to a very helpful and polite customer service advisor I had an appointment booked between midday and 6pm but engineers came within 1 hour. The engineers were very pleasant, polite and explained everything to us and carried on with the work in hand. I would have no problem in recommending them to family and friends.

August 5, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to share your positive experience. We're so glad to hear that our team provided prompt, helpful, and informative service. We are happy you would recommend us!

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